Back

Tom Wood Nissan

Indianapolis, IN

4.6
896 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
Contact Dealership

4150 E 96th St

Indianapolis, IN

46240

Directions

By Type

Showing 896 reviews

June 24, 2026

Fast and kind service. You get a text from your service advisor. Overall, excellent quality. More

by Jellybean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Jun 26, 2026 -

Tom Wood Nissan responded

We'll always keep you in the know at Tom Wood Nissan! Thanks for trusting us with your vehicle's service. See you next time!

June 24, 2026

Ethan Riker in service was fantastic, I would definitely see him again for any issues. More

by californiahub
Recommend Dealer
Yes
Employees Worked With
Ethan Riker
Jun 26, 2026 -

Tom Wood Nissan responded

Thanks for recommending Ethan and Tom Wood Nissan! We appreciate your support and look forward to seeing you next time. Drive safe!

June 17, 2026

The service dept has always taken very good care of my vehicle. They are fast and friendly and very thorough. More

by kmonthedragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kernodle
Jun 17, 2026 -

Tom Wood Nissan responded

We're glad to hear that you're consistently satisfied with our service team! We'll see you next time at Tom Wood Nissan!

June 13, 2026

This dealership is very caring, has great attention to detail, and treats your car as if it is their own. More

by Will Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Lancaster
Jun 15, 2026 -

Tom Wood Nissan responded

Hi Will, thank you for your kind words! We're glad to hear our team treated your car with such care. We look forward to seeing you again at Tom Wood Nissan!

June 11, 2026

Although I had an appointment and arrived early Service was SLOW!! From time of arrival to retrieving my vehicle. Sad! More

by bcf4128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 11, 2026 -

Tom Wood Nissan responded

I'm sorry to hear about the delay you experienced, even with an appointment. Your feedback is important to us, so please reach out if you'd like to discuss this further. Thank you, Katie Marks - Service Manager - (317) 688-6025

June 10, 2026

Luke provided exceptional service in getting my Armada working as it should. Through the entire process, Luke kept me abreast of each step. Communication is critical, and Luke exceeded my expectations. More

by Smjackson2246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jun 11, 2026 -

Tom Wood Nissan responded

Thank you for sharing your wonderful experience with Luke! We will be sure to share this fantastic feedback with him. See you next time at Tom Wood Nissan!

June 09, 2026

this was my first time coming to Nissan to get my car worked on. I was coming in to get a oil change and I was greeted by Hunter and he was very friendly. More

by irnelson79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jun 10, 2026 -

Tom Wood Nissan responded

We are truly grateful for your feedback! It's fantastic to know Hunter made your visit so pleasant. Your car is in excellent hands. Thank you for choosing Tom Wood Nissan, we look forward to serving you again!

June 09, 2026

Service department personnel were very nice and they got me in and out as quickly as possible. More

by artlori78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in the service dept
Jun 10, 2026 -

Tom Wood Nissan responded

Thank you, Lori, for stopping by to leave Tom Wood Nissan a wonderful review!

May 10, 2026

Oil change and tire rotation was. Performed. Quick, friendly service. Restroom was clean and well stocked More

by Boiler85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Tom Wood Nissan responded

We're glad to hear you were in and out so quickly at Tom Wood Nissan! Thank you for sharing your feedback and for giving our team a five-star rating. See you next time!

May 07, 2026

I would strongly caution anyone considering purchasing a “certified used vehicle” from this dealership. We purchased this vehicle for nearly $20,000 and were assured there was nothing wrong with it. Less th More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Cone
May 11, 2026 -

Tom Wood Nissan responded

Ashley, I'm very sorry to hear about the issues you've experienced with your vehicle and the frustration caused by our lack of communication. We pride ourselves on providing reliable certified used vehicles and exceptional customer service, so this feedback is concerning. Let's connect directly to discuss how we can assist you in resolving these issues—someone from my team will be in touch. Best, Dan Griffey - General Sales Manager - 317-688-6284

2
...