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Tom Wood Volkswagen

Indianapolis, IN

4.5
393 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 393 reviews

March 18, 2023

Jordan and the team at Tom Wood Volkswagen made the purchase of our Volkswagen Atlas a very pleasant experience. Jordan answered all of my questions before we made a 3 hour trip to buy the vehicle and More

by tholt44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Mgr.- Not sure of name
Mar 20, 2023 -

Tom Wood Volkswagen responded

Thank you for the review! We are so glad to hear that Jordan delivered such a successful purchase experience. Drive safely in your Volkswagen Atlas, and we hope to see you back again at Tom Wood Volkswagen!

March 18, 2023

Jordan was very helpful and kind. The vehicle could have been detailed better. The finance portion was fast and smooth. I appreciated the positive experience. More

by Emilyroseholt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Tom Wood Volkswagen responded

Emily, thank you for sharing! We are so glad to hear that Jordan delivered a successful purchase experience. With regard to the rest of your review, we will be sure to keep this feedback in mind moving forward. If there is anything more we can do to assist you, please feel free to reach out. Best, Hector Canas - General Sales Manager - 317-705-7811

March 06, 2023

I can't say enough great things about the dealership! My sales guy, Josh Hedges, is so knowledgeable and takes his time. He makes the experience very enjoyable with his wit and charm. Highly recommend!!! More

by britianywines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
Mar 06, 2023 -

Tom Wood Volkswagen responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Josh and the Tom Wood Volkswagen team. Drive safely, and we hope to see you back again down the road!

March 06, 2023

Jordan was great. He did his best to get me a great deal. Very pleased. More

by BENJOHNSON85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
Mar 07, 2023 -

Tom Wood Volkswagen responded

Thank you for reviewing Jordan and Tom Wood Volkswagen! We truly appreciate your business!

February 28, 2023

I went to their website and submitted a form to inform me of when a Golf R would be in their inventory and immediately after was greeted and they assisted me in my endeavors of procuring a Golf R within a we More

by James W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Tom Wood Volkswagen responded

James, thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Tom Wood Volkswagen team. Drive safely, and we hope to see you back again down the road!

February 22, 2023

He really cool and helpful and honest called earlier in the day for test drive came in and he help really a great guy most of all honest guy !!👍🏽 More

by Isaac_house40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Tom Wood Volkswagen responded

Thanks for the great review! It's awesome to hear that the Tom Wood Volkswagen team was nice to work with. See you next time.

February 22, 2023

We saw a car online & called in & Jordan answered. He told us to come in & ask for him. He had the car ready for us & was able to keep us under budget while still leaving with a really good car. As More

by Timaramarie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Carlisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Tom Wood Volkswagen responded

Thank you for your review. We are glad that Jordan and the team were nice to work with. We appreciate your business and kind words, and we'll see you again next time here at Tom Wood Volkswagen!

February 18, 2023

Really great experience. Josh was great and very accommodating in helping us find the vehicle we wanted. More

by Bauertroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hedges
Feb 20, 2023 -

Tom Wood Volkswagen responded

This is the kind of feedback we love to see. Congratulations on your new vehicle! Josh will be delighted that you went home in a car that is right for you. Enjoy! - Tom Wood Volkswagen

February 15, 2023

Jordan was an excellent salesman and his approach was very laid back which was helpful to me in buying a car. He was very knowledgeable about the vehicles in which I inquired. He was extremely courteous More

by jkleeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Tom Wood Volkswagen responded

Thank you for trusting Tom Wood Volkswagen with your business! We are pleased to hear about your positive experience with Jordan, and hope to see you in the future! Safe travels in your new ride!

February 10, 2023

Excellent group of people, very professional and worked with me on pricing and I never felt pressured into anything More

by Strawser05
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Tom Wood Volkswagen responded

We are glad to hear that you are satisfied with our pricing. Thank you for trusting Tom Wood Volkswagen with your business!

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