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Tom Wood Volkswagen
Indianapolis, IN
393 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 393 reviews
May 13, 2023
We were very pleased with our experience. Jordan was very knowledgeable and helpful and we were able to find my wife a car that she absolutely loves. Jordan was very knowledgeable and helpful and we were able to find my wife a car that she absolutely loves. More
by Cory
Employees Worked With
Helpful May 02, 2023
Easy to work with, good communication, low pressure, and transparent sales process. We highly recommend! transparent sales process. We highly recommend! More
by Hayandrewj
Employees Worked With
April 19, 2023
Bought a car in about 5 minutes, they asked what i needed to close the deal and responded with a very reasonable counter offer. They are extremely efficient and friendly with no pressure. to close the deal and responded with a very reasonable counter offer. They are extremely efficient and friendly with no pressure. More
by Atkinson
Employees Worked With
Other Employees :
Carey Long, Finance Mgr.
April 08, 2023
Was able to test drive multiple cars including one from a different Tom Wood dealer. Appreciated not having to hop from dealer to dealer to find what I wanted. different Tom Wood dealer. Appreciated not having to hop from dealer to dealer to find what I wanted. More
by Nadnane
Employees Worked With
April 03, 2023
Fought like a warrior to get me out of that Maserati into a new VW Atlas Cross Sport. A man of integrity and honesty and really works hard to help his clients. He's more than just a salesperson, he's an ho a new VW Atlas Cross Sport. A man of integrity and honesty and really works hard to help his clients. He's more than just a salesperson, he's an honored colleague and friend of mine. You will not be disappointed with Stephan Pavicic! More
by repoman85
Employees Worked With
April 01, 2023
We had a great experience! Everyone was very helpful and gave a an awesome deal! Everyone was helpful! Everyone was very helpful and gave a an awesome deal! Everyone was helpful! More
by Leslieybodie
Employees Worked With
March 26, 2023
Excellent service by Jordan. He knows the cars and the competition very well. Highly recommend the dealership. He knows the cars and the competition very well. Highly recommend the dealership. More
by sstitle
Employees Worked With
March 25, 2023
We had a very pleasant experience. Excellent customer service! Everything was explained well and they were willing to work with us on our purchases. I will tell friends and family look Excellent customer service! Everything was explained well and they were willing to work with us on our purchases. I will tell friends and family looking for a new or used vehicle to go there to make their purchase. Thanks for the experience! More
by asmithmalibu
March 22, 2023
Tom Wood Team are genuine VW parts. Outstanding customer service!!Keep it up. Awesome Dealership! Outstanding customer service!!Keep it up. Awesome Dealership! More
by EK
Employees Worked With
March 21, 2023
Really enjoyed my time here! Everybody in the service department was excellent and helpful would definitely recommend coming here for anybody looking for exceptional service! Everybody in the service department was excellent and helpful would definitely recommend coming here for anybody looking for exceptional service! More
by bbrown8
