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Tonkin Gladstone Hyundai

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.6
1,062 Reviews
In the heart of Milwaukie, OR, just 10 minutes from downtown Portland on McLoughlin Boulevard, we have an expansive selection of new Hyundai cars and crossovers as well as a great inventory of used and certified pre-owned vehicles. Of course, we also offer competitive auto financing, and have all your auto service and maintenance needs covered. We serve the following towns and cities: Milwaukie, Portland, Vancouver WA, Gresham, Hillsboro, Beaverton, Newberg, Oregon City, Happy Valley, Sunnyside, Tualatin, Tigard, Seattle, Tacoma, Olympia, Eugene, Salem, Bend, Medford, and beyond!
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19300 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 1,062 reviews

April 19, 2022

Called to inquire if a Kona was still available at the advertised “FINAL PRICE” of $24,550 on their website. Was told the final price wasn’t actually final and it was $3000 dollars more. It was on THEIR w More

by Newfoundland
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Heredia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2022 -

Tonkin Gladstone Hyundai responded

Hello Tony, my name is Hero Yoon, the General Sales Manager at Gladstone Hyundai. I apologize for your experience, but I was the one you chatted with. As I explained in our conversations, Due to the ongoing global shortage of new available vehicles at your local Hyundai dealerships, we along with almost every new manufacture have placed a IN TRANSIT badge to the bottom of future in bound vehicles. These cars are in bound and not at the local dealership. Once they arrive at the dealership, we provide the current Regional Price Adjustment to the car once it's ready for retail. As frustrating as the buying process is and with the additional complications of the current shortages, this addition to our site along with every other new car franchise has been a plus in most consumers eyes. But I can see how it might be a little confusing but after our extended conversation, I assumed you were satisfied with the explanation. But, we appreciate all of our customers and we pride ourselves on being overly transparent so there's no misunderstandings on pricing or current availability. We realize that purchasing in todays climate can be confusing and frustrating, especially when you see preowned prices $5-10K more than the MSRP of brand new models. This has forced dealers to raise prices of new cars to offset the challenging market. We can not price, reprice, or adjust the prices of any, (IN TRANSIT) vehicles. These models are not in control until they hit our lot and transferred into our inventory. As frustrating as the new way of purchasing is, we try and put all the information forward. We realize in most instances, this is the only platform to share your concerns, but we're all in this together. As I shared with you in our prior conversation, this is the same format that all the new car manufactures are up loading to dealerships websites. I share your frustrations and concerns with the manufacture. At the end of the day, if you're in the market for a new Hyundai Kona, please do your due diligence and circle back and let me earn your business. Hero General Sales Manager hyoon@tonkin.com 503.258.5703

Helpful
April 13, 2022

Dealership is clean and the Sales team is friendly and customer service all around is great! More

by Thillchs48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Brannon
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Apr 13, 2022 -

Tonkin Gladstone Hyundai responded

Thank you for taking the time to share your experience. Riley has been a great addition to our sales team and we appreciate you sharing. Thank you, Hero Yoon General Sales Manager hyoon@tonkin.com

Helpful
April 09, 2022

Our salesman Riley was awesome. He went over the top to make us happy with our Tucson. Ask for Riley if your in the market for a new car. Our only issue was Dane the "finisher" or f More

by 3trumpet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Goodson, Dane Walen, Riley Brannon
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Helpful
April 03, 2022

I purchased a car from Ali and Hero and was the easiest and best car buying experience ever. I highly recommend this dealership! More

by M.fosnot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hero Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Geramimafi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2022 -

Tonkin Gladstone Hyundai responded

Thanks for the Kuddos and praises. Great dealerships are made up of amazing customers. Thank you and your family for trusting us with your new car buying experience. Hero General Sales Manager

Helpful
April 03, 2022

Mehdi was wonderful to work with. He is knowledgeable and drew a n his team when I asked something he wasn’t sure of. He followed up after the sale to be sure I was receiving benefit More

by wwebb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mehdi Jamil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Hernandez, Dane Walen
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Apr 03, 2022 -

wwebb responded

Thank you. I love my new Hyundai Ionic 5.

Helpful
March 31, 2022

Helped us get the best value for our trade in. Nice staff and seamless experience. More

by Stewart Baxter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mehdi Jamil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2022 -

Tonkin Gladstone Hyundai responded

Stewart, thank you for the awesome review. We love easy and appreciate you. Hero General Sales Manager "do it for the love of cars"

Helpful
March 31, 2022

he was very helpful and kind. Worked to help us get the best trade in price. More

by erin.baxter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mehdi Jamil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2022 -

Tonkin Gladstone Hyundai responded

Are you guys kidding me!!! Another amazing review. You guys are too much. Come see me the next time you guys are around. I would like to personally thank you for sharing your experience with others. Hero General Sales Manager #fortheloveofcars

Helpful
March 31, 2022

Everything was done that I requested in a reasonable time. My service agent was very courteous, personable, and knowledgeable. All and all a good experience. More

by Roskey4prez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Veana
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Helpful
March 30, 2022

People are very easy to work with service work Is top notch car is done when they say More

by Jerry.graff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat rilley
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Helpful
March 28, 2022

Excellent professional sales and service departments. Excellent use of social media in communicating with customers. More

by Wvvije
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Graham andHunter Dewitt
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Helpful
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