
Tony Honda
Waipahu, HI
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4,185 Reviews of Tony Honda
Service Advisor Sean Kikuchi is outstanding! Sean Kikuchi is a very personable and extremely helpful service advisor. He takes the otherwise stressful task of taking my car in for servicing and m Sean Kikuchi is a very personable and extremely helpful service advisor. He takes the otherwise stressful task of taking my car in for servicing and makes it a very satisfying experience. He is truly an asset to the Tony Honda team! More
My go to guy for service Went in for regular oil change. Always good to see Wade, he helps me with anything I need. I also had to have my key battery changed, he advised on m Went in for regular oil change. Always good to see Wade, he helps me with anything I need. I also had to have my key battery changed, he advised on my tire rotation too. Always friendly and keeps me informed of the status of my car. Then good to see Avis ringing me up for my service too. Always appreciate her and everyone there. More
Dustin was excellent so was everyone that I came in contact Gunner was horrible he spent over an hr selling me the warranty used scare tactics with every horrible story of what could go wrong I only agreed so I Gunner was horrible he spent over an hr selling me the warranty used scare tactics with every horrible story of what could go wrong I only agreed so I could get out of there, get rid of him. I’m 74 don’t know if I even need that warranty, he is a detriment to the dealership, everyone else was excellent and friendly More
As if I was the only one Wade makes me feel that way. No matter how busy he can get. When it’s my turn the attention that my vehicle and I get is as if I was the only one gett Wade makes me feel that way. No matter how busy he can get. When it’s my turn the attention that my vehicle and I get is as if I was the only one getting my service there. More
Exceptional Service from Sean Kikuchi Made a Service Appt. For my 2009 Pilot. Sean went over what I needed and made it affordable to service my Pilot. He also calls and updates me on wha Made a Service Appt. For my 2009 Pilot. Sean went over what I needed and made it affordable to service my Pilot. He also calls and updates me on what's happening with my car. Compared to other Dealers Service Salesperon, (Servco, Pacific Honda) Sean is the best. More
Sean Provides Unparalleled Service Sean Kikuchi continues to provide us superlative service, which is the single most important factor in purchasing our vehicles. He proactively sends Sean Kikuchi continues to provide us superlative service, which is the single most important factor in purchasing our vehicles. He proactively sends us notes about required maintenance, and explains exactly what is required and why. Additionally, after the maintenance is completed, Sean personally QC's the work, and then provides us a detailed summary. He has managed the maintenance on all three of our Honda vehicles for the past ten years, and we will continue to buy Hondas as long as we are assured he will manage our maintenance. My wife actually enjoys taking the cars in to get serviced because she knows that Sean will provide her with detailed explanations in layman's terms, and he will ensure the maintenance is completed in a timely manner. Thanks Sean. More
Awesome and professional service Was able to make an appointment last minute for a Saturday to change oil on my 2018 CR-V. Wade made the experience seamless. I was greeted by Wade a Was able to make an appointment last minute for a Saturday to change oil on my 2018 CR-V. Wade made the experience seamless. I was greeted by Wade as soon as I came in and didn’t have to worry about it. I was able to relax and correct some school work at the new showroom/reception area with a cup of coffee. More
Great service, as usual! My passenger side window got stuck open so I couldn't secure the car. I called Wade and he got me in pronto. Diagnosis was a faulty master switch, whi My passenger side window got stuck open so I couldn't secure the car. I called Wade and he got me in pronto. Diagnosis was a faulty master switch, which he ordered that day. The part came in and I went in for installation yesterday, and was back on the road in an hour. Awesome service, as usual! Thanks Wade and Tony Honda! You're the best! More
Wade and the Tony Honda Service crew are the best! I had a weird noise coming from under my car and thought it might be something dangerous. I contacted Wade the day before and he told me to come in a I had a weird noise coming from under my car and thought it might be something dangerous. I contacted Wade the day before and he told me to come in and he would take care of my car. I arrived in the morning and although it was busy, Wade got to me in a good amount of time and we took my car for a road test in which Wade recognized the issue I have been having. After the mechanics in the back checked my car they identified the problem ( broken engine mounts) and also found a leaking engine gasket. I had both of the issued fixed and Wade got me an enterprise rental for the day so I could take care of errands. Wade just called and said my car is fixed so I am happy it was fixed within the day. Awesome customer service and a great service experience! More
Service Sean is the best. He has gone out of his way to help me. Always cheerful and polite and walks me through the process. My car is always promised on ti Sean is the best. He has gone out of his way to help me. Always cheerful and polite and walks me through the process. My car is always promised on time and if the service takes longer, he always makes sure that I have a rental. I have been going to him for years,. More