Tony Honda

AWESOME EMPLOYEES! Scot went above and beyond to help my family find a new car! I am impressed with how he handled the paper work to get the job done. We left the lot wi Scot went above and beyond to help my family find a new car! I am impressed with how he handled the paper work to get the job done. We left the lot with a new car, easy financing and a happy family!, Thank you Scot, Moi, Ron and Daniel!! More

Fit family = Fit car We had an enjoyable experience working with Iven Cunanan. We felt relaxed around him and he was very easy going. He gave us good information and we We had an enjoyable experience working with Iven Cunanan. We felt relaxed around him and he was very easy going. He gave us good information and we didn't feel pressured to make a decision to buy/lease. Excellent customer service from Iven. He really went above and beyond. More

Ever been on a bullet train? Our original idea was to check out a Santa Fe(on the same lot), no salesman in site. We were ready to leave and I mentioned checking out Honda. By thi Our original idea was to check out a Santa Fe(on the same lot), no salesman in site. We were ready to leave and I mentioned checking out Honda. By this time, I'm hesitant to go back. My husband decided that since we were here already... A salesman located near the driveway entrance asked where we headed(no one was there earlier) so we said Honda. We parked, and this is where the train ride started, before we even make into the showroom, a salesman - Gunner is there. It is a whirlwind of information and a test drive. Reeling from all the overload, we're rushed into the showroom and processed to purchase a CR-V. Gunner seems to be a nice guy, but underlying pushy. The price negotiation was more in the company's favor than ours. It seemed that if I even attempted to get in a word edge wise, I immediately got "scolded." Our trade-in was taken in at a low rate and less than $500 off the MSRP. All this waiting was over an hour and a half. Too long, the test drive was shorter! The nicest part of our 'ride' was talking with the accessories salesman, nice older gentleman, he was easygoing and I didn't feel pressured at all. We got what we wanted and at a fairly good price. The final part of this train ride was the finance manager, I forgot his name - not local, we're tired and hungry and ready to leave. He sees this at swoops in. If any part of this process it should be here where trust is ultimate. NOPE. This guy sits us down, tells us "you know what? I'm gonna give you the GAP coverage and extended warranty." I look at my husband thinking I was hearing things, no we heard the same thing. We both profusely thank him, thinking "wow, another nice guy." NOPE!!! After that, sign here and here and here and here and here. Briefly he went over the lemon law, sign here. He did say sign here for the GAP coverage, never did he say "this is how much it will cost." Same went for the extended warranty. What just happened? Hello, I just taken for a ride, no pun intended. My overpriced car just got pricier - almost $4,000 pricier. What happened to honesty and transparency? Obviously, some consumers left happy. We left with a 'huh what just happened?' Then on 5/20/2017 my husband picked up our heat shield. We were unable to get it the week prior when I received the call. He unwrapped it only to find out it's for the Odyssey, not the CR-V! Now, we have to make another trip out to Waipio. More

Amazing customer service I had the pleasure of working with Matthew Chong today while shopping for my new Honda. He was incredibly helpful and understanding of my financial si I had the pleasure of working with Matthew Chong today while shopping for my new Honda. He was incredibly helpful and understanding of my financial situation. The entire car buying experience was simple, stress free and fast. I would definitely recommend anyone to buy their new car from there in the future. More

AWESOME EXPERIENCE! Our Sales Associate Gannar Hartner was exceptional. He never pressured us to purchase but instead walked us through all the new CRV upgrades and the Our Sales Associate Gannar Hartner was exceptional. He never pressured us to purchase but instead walked us through all the new CRV upgrades and the technology that Honda has made since we purchased our last Honda. Gunnar was friendly, easy to work with, listened to our needs and desires and was extremely thorough and efficient. He helped us to confirm our decision to purchase a new 2017 CRV. The day we picked up our CRV Gunnar walked us through the basics of the external operations of the car and the technology pieces. He even assisted us with syncing our cel phone to our vehicle. In all our years of working with Honda this has been our most pleasant experience. We would recommend Gunnar enthusiastically to our friends and family. A big shout out also to Valerie Arakaki and Daniel Zabresky both were extremely efficient. Our first instinct was to say "no" to purchasing any service packages or accessories. Both Valerie and Daniel gave us sound advice why we should concider certain packages and accessories to protect our investment.. Another Excellent rising here too. Our overall experience Exceptional ! More

Outstanding service Jacob is the guy that will do absolutely everything possible to give you the best service, deal and experience possible. I have had experience with t Jacob is the guy that will do absolutely everything possible to give you the best service, deal and experience possible. I have had experience with the other employees, and let me tell you if there is anyone dedicated to getting you the car you want at the price you want with outstanding service. This is your guy! More

Outstanding Service for My New 2017 Honda HR-V I sincerely would like to thank Sean Kikuchi for referring me to my sales consultant, Dustin Sonico. Sean has been my service advisor for over 10 yea I sincerely would like to thank Sean Kikuchi for referring me to my sales consultant, Dustin Sonico. Sean has been my service advisor for over 10 years and has always been cordial whenever I needed my Accord and my wife's CR-V serviced. Sean is a valuable asset to your company! Dustin was also very helpful with the purchase of my new car. He was very patient with showing my cousin, my family friend, and myself with both used and new cars. Valerie was truly helpful with the purchasing of accessories. She thoroughly went over all of the options I could've purchased for the car. She answered many questions that I had regarding the accessories I was interested in and ended up purchasing. Scott Matsuoka was also truly helpful! Because I needed to take the car back for an issue that I needed to resolve, Upon arriving at Tony Honda, Scott immediately greeted me before I even reached the front door. Scott also went out of his way to stay after hours to help me with revolving my issue. Mahalo Scott! Finally, I would like to thank Mike West. Mike was very accommodating in resolving the issue that I had! Mahalo to everyone that I mentioned! This was the 3rd Honda that I purchased from Tony Honda and I continue to patronize them because of all of the awesome service that I received. I am truly happy with my new purchase!!! More

Another Honda I have purchased 4 new Honda vehicles since 2001. This was the first from Tony Honda and easily the least stressful. I recommend Tony Honda! I have purchased 4 new Honda vehicles since 2001. This was the first from Tony Honda and easily the least stressful. I recommend Tony Honda! More

Awesome Me and my sister went in to purchase our Honda Odysseys this guys really know what they are doing and could really read us good my sister was the firs Me and my sister went in to purchase our Honda Odysseys this guys really know what they are doing and could really read us good my sister was the first to get hers then I wanted to trade my dodge caravan in I originally had another appointment with someone else but they was not comittied to their customers like Scott and Ivan thank you guys so much mine and my sisters kids love our 2014 Honda Odyssey I will recommend them and be going to them again. John really did all he could to make sure we walked out of there with the vehicle thank you guys so much More

Overall Pleasant Experience The car that I bought was a 2010 BMW. The experience was good. It was shared with two salespeople and I found both to be courteous, professional, and The car that I bought was a 2010 BMW. The experience was good. It was shared with two salespeople and I found both to be courteous, professional, and enjoyable to deal with. The sales transaction with finance was quick and smoothly done. I understand why Tony Honda has a good reputation, it is deserved. Mark Guddal More