Tony Honda

Good experience I had a good experience with Daniel and Matt. They were very friendly and accommodating. They were totally helpful and did everything they could to m I had a good experience with Daniel and Matt. They were very friendly and accommodating. They were totally helpful and did everything they could to make us comfortable with our purchase. More

MR. DAVID DIAZ, EXCELLENT CUSTOMER SERVICE! Mr. David Diaz was so helpful and professional in dealing with us from day one. His excellent customer service says it all. His "Ohana" character was Mr. David Diaz was so helpful and professional in dealing with us from day one. His excellent customer service says it all. His "Ohana" character was the biggest factor why I bought my new Honda CRV-2016 from Tony Honda. I was actually talking with 2 other Sales Consultants from another Honda dealership in the island of Oahu prior to communicating with Mr. Diaz. Although the offer (price) was almost the same, I chose Tony Honda because of Mr. Diaz. He was prompt and professional in responding to my questions (over the phone, via email and/or text messages). The day I supposed to meet with him, I was even few minutes late because of traffic (I was coming from downtown). He patiently waited and answered my questions regarding financing, CRV's net price, etc. Because of the "Ohana" atmosphere while talking to him, I almost forgot that he's a car salesman. Meaning........I NEVER felt obliged or pressured to purchase a car with Tony Honda. It was the most AMAZING part in buying my CRV! No pressure! No rush! I was given an option and I was very satisfied with the entire transaction. In addition, he asked Ms. Valerie Arakaki to help me with the car accessories. She was very nice and helpful as well. More

Highly Recommended Maria (Sales Consultant) and Curtis (Finance) were very helpful and accommodating. We are happy and satisfied with the service they have provided. We Maria (Sales Consultant) and Curtis (Finance) were very helpful and accommodating. We are happy and satisfied with the service they have provided. We purchased the new 2017 Honda Civic. More

Seeking a new and reliable vehicle to replace my family car. We (wife and I) were looking for a replacement family car. We went to Tony Honda because of their reputation and our previous experience with them. We (wife and I) were looking for a replacement family car. We went to Tony Honda because of their reputation and our previous experience with them. When mentioning to David Pagan that I would be looking at different model cars and different makes, he recommended I talk to Matt Chong. Good advice and best choice we made. We felt very comfortable talking to Matt, as if we'd known him for years. He took the time to show us around the different models that I wanted to see and answered all or our questions confidently, and we felt, truthfully too. In negotiating a deal, we felt he advocated for us and behaved professionally throughout. We're very satisfied that we got a good deal. David's a real nice and low-key service person whom we will be dealing with from now on. He exudes humility and I feel confident that we will continue to receive good service from Tony Honda. More

Gunnar is amazing! A few months ago I was in Tony Honda getting my Honda Element serviced and just randomly looking at vehicles parked in the waiting room when I met Gun A few months ago I was in Tony Honda getting my Honda Element serviced and just randomly looking at vehicles parked in the waiting room when I met Gunnar. I knew I was not going to be buying a car that day and didn't know when I ever would be, but was just curious about the models on the lot. Gunnar was extremely helpful and knowledgeable taking well over 30 minutes, showing me the ins and outs of the vehicles, pulling seats out and working up a sweat even though he knew I wasn't going to be purchasing. He left such an impression on me I left thinking about the various models he showed me. Months passed and I continued to do my research and returned to the lot a few times to just browse models and my interactions with different sales people were completely different. I was given misinformation about models and granted I am an avid researcher, often times I felt like I knew more about the vehicle than a couple of the sales reps and left feeling overall unimpressed and dissuaded in buying a new vehicle. I knew the vehicle I wanted which was a Honda Pilot, Touring model, however I am relatively young and a surfer and was treated in the sense that they didn't think I could actually afford one. A sales rep at Pacific Honda asked me what car I was currently driving and when I mentioned a Honda Element said under his breath, "big step" and never even returned my call. I researched the car prices of the pilot touring model nationally and had spoken to quite a few dealerships. After so many lack luster experiences I kept thinking about Gunnar and how great my interactions had been with him. I was going to have a 2017 Pilot, Touring, built for me and decided to give Gunnar a call back. He was so helpful and helped me to see and encouraged me to research, that what I thought I had to have in the 2017 model wasn't at all dire and I was able to save a ton of money getting the 2016 model. Just over the phone he got me a smoking deal (way better than comparative dealerships and other sales reps on the same dealership) and I decided to purchase the vehicle without even test driving it because I was that confident in Gunnar! Closing the sale in the dealership was extremely pleasant with Gunnar and when we actually sat in the vehicle to go over the ins and outs (we hadn't looked at the pilot prior) he was so knowledgeable and informative. I would highly recommend working with him!!! I felt I had a personal experience and know that if I ever return to buy another car I'd like to go to him and send all my friends to him!!! More

great service David was very courteous upon checking in for service. Very polite. Expected to have my car ready in an hour, however, there was an unforeseen issue David was very courteous upon checking in for service. Very polite. Expected to have my car ready in an hour, however, there was an unforeseen issue. The service was going to take 2-3 hours longer. David was able to set up a rental for the day. Great customer care. More

Friendly and Knowledgable We've been going to this dealership for over seven years for our previous pre-owned Honda Odyssey. Josh in the service department has always taken gre We've been going to this dealership for over seven years for our previous pre-owned Honda Odyssey. Josh in the service department has always taken great care of us, communicating well, fitting us in where he could and always servicing it in a timely manner. So when it finally came time to purchasing a brand new van, we went to Tony Honda and trusted him to refer us to someone who could help. Dustin helped us in finding our new 2016 Odyssey and cared for us from the moment we walked in. He was very friendly and very knowledgeable about the vehicle we were interested in, as well as other models and their features. We were sure we wanted an Odyssey, but the test drive and all the questions he answered during, had us sold on the Odyssey Elite. The process was relatively fast! We had other things to take care of that day before we could actually take the van home, and Dustin was there at the end of the day to deliver the van to us, even took the time to walk us through in syncing some of the newer Bluetooth and phone elements that we were not familiar with at all. Also gave us a direct line so that we could contact him with any concerns. Valerie was also helpful in showing us and helping us decide what extras we could add into the van. John answered a lot of questions we had as well, and was very friendly. We appreciated the kindness and patience of everyone we came into contact with at Tony Honda! More

Great place with amazing service Jason was very helpful and knowledgeable with everything. Amazing family man that was willing to help us with our needs! No complaints and everything Jason was very helpful and knowledgeable with everything. Amazing family man that was willing to help us with our needs! No complaints and everything was awesome! More

Thanks Joe Lacuesta ! Great service! I can't remember the finance and assessory specialist I had but everyone we worked with here at Waipio Tony Honda were helpful. Great service! I can't remember the finance and assessory specialist I had but everyone we worked with here at Waipio Tony Honda were helpful. More