Tony Hyundai
Waipahu, HI
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2,703 Reviews of Tony Hyundai
Keoni was pleasant and attentive. Car service was completed on time. The car problem corrected and repaired. Only problem was at payment, I did not receive the free car wash ticket, went back and got completed on time. The car problem corrected and repaired. Only problem was at payment, I did not receive the free car wash ticket, went back and got it. More
Todd was very helpful & patient with me. I always go to your Service center. He told me I didn't have the 30Kmi service done, & let me do a part of it. I am disappointed that that service was not done, to your Service center. He told me I didn't have the 30Kmi service done, & let me do a part of it. I am disappointed that that service was not done, because I rely on the sticker servicing places on my windshield to tell me when my next servicing is due. Otherwise Todd & Parts made my visit easy, because I also had to preorder new tires. More
I must say, of all the vehilces i have purchased (Total of 6) over the years from other dealerships, this experience at Tony HYUNDAI I can honestly say, was "The Best!" Right from the moment I parked and of 6) over the years from other dealerships, this experience at Tony HYUNDAI I can honestly say, was "The Best!" Right from the moment I parked and made my way to the entrance, staff was hospitable. I believe John KATO was the first employee I encountered, for he opened the front door for me and welcomed me as well. As soon as I began to look over the Hyudai Santa Fe Sport model in the showroom, I was casually approached by another employee, John KAMAKANA, whom immediately provided his assistance as a salesman, without the usual pushy type of sales tactics I've experienced before. John KAMAKANA gave me my space and allowed me the time to ask the specific questions I had and answered them all. He then walked me through the various models of the Hyundai Santa Fe and once I was settled on one which fit my needs, he asked if I wished to Test Drive the GLS Model which I did. Once I decided on following through with purchasing the vehicle, John KAMAKANA quickly and efficiently began the process of using my current vehicle as a Trade In, and feverishly worked with John KATO to make this sale a success. I got the vehicle I NEEDED, at a Cost I could AFFORD, and that was all made possible through the labor of John KAMAKANA. This is the type of Sales experience I could only wish to encounter in my future dealings, and know for a fact that if I had not had the assistance provided by John KAMAKANA, I doubt that I would have driven away in my First, and Definitely not my Last, HYUNDAI that day! From start to finish, my experience at the Waipahu Tony HYUNDAI was EXCEPTIONAL, and I will certainly be back and refer all family and friends as well! Thank You John KAMAKANA, and All the Staff at Tony HYUNDAI Waipahu! Wishing all the Best in 2014, -DOM More
Initially had certain auto in mind. Jason directed my attention to another model which I instantly liked. He was very helpful in explaining the cars features after a test drive. No hassle negotiation. attention to another model which I instantly liked. He was very helpful in explaining the cars features after a test drive. No hassle negotiation. Said to contact him if I needed anything at all. Great salesman. More
Great service! Todd was helpful to me in providing information and updates about my service. The service was quick too! I will come back again. information and updates about my service. The service was quick too! I will come back again. More
$75 is very high for a oil change and fuel additive. Discounts from other vendors are half the price. Will consider going to other places for service. Discounts from other vendors are half the price. Will consider going to other places for service. More
5-star service with quick turnaround. Convenient location. Friendly and professional service staff. Love the car wash. Great customer service. Value added. Felt like I was part of the Hyundai family location. Friendly and professional service staff. Love the car wash. Great customer service. Value added. Felt like I was part of the Hyundai family. More
Me and my wife are really satisfied and grateful for the service ken has shown us. He was everything we'd hope and expect from a dealer. Really helpful and friendly. 5 star service! service ken has shown us. He was everything we'd hope and expect from a dealer. Really helpful and friendly. 5 star service! More
I was nervous about buying my first car, but the folks at the Tony Group Autoplex made the process easier than I thought. Within a day or two, the car was mine! Everyone was so helpful and the customer servi the Tony Group Autoplex made the process easier than I thought. Within a day or two, the car was mine! Everyone was so helpful and the customer service was great! They made me feel like family. Considering that they had to rush to get my used car cleaned in time for me to pick up the next day, I would have loved it if they took the time to REALLY clean and detail the car making it feel a bit brand new. The outside was cleaned, but the inside of the car was not cleaned at all. Other than that, I had a great overall experience. More
To Whom It May Concern: Upon coming in Gina greeted my To Whom It May Concern: Upon coming in Gina greeted my wife and I . I asked her if the company could reset my air bag because the light was on. She To Whom It May Concern: Upon coming in Gina greeted my wife and I . I asked her if the company could reset my air bag because the light was on. She than told me that they have to run a diagnostic which was 155.00 plus. I didn’t have much time to spare so I preceded on. I waited for an hour and ten minutes, when they parked my van in front of me where I could see it. I sat patiently for another 20 min. The whole time I watched Gina take on 3 customers, which took her about 20min. why would you park your customer’s vehicle where they could see and have them wait 20min on top of the hour 10min they been waiting for already? That is poor customer service! At windward hundi I would Never be treated like that! Windward Hundi has awesome service. You may have something to learn from them! My reason for coming to your facility was becasue you are closer to me and i thought you guys had the same service as windward Hundi. I would rather drive the distance to get better service! More
























