Tony Nissan

Could not believe it I bought a 2013 Nissan Altima 2.5S. I live on the Big Island, so I didnt even look at the car before I bought it. I literally went off Consumer Review I bought a 2013 Nissan Altima 2.5S. I live on the Big Island, so I didnt even look at the car before I bought it. I literally went off Consumer Reviews, Edmunds Reviews, and then pictures off TonyGroups Website, mailed a check, and Tony Group sent the car to Young Brothers to ship it to me. It took 4 days before I could pick it up.(cost 300 to ship) And I have got to say, the car is ridiculous. Push to start, blue tooth to answer calls, play music. There are even steering wheel controls so that I can tell the car to call a specific number. It only has 3K miles on it, so I was able to get the warranty. I am a car junky, so I looked at all the specs and calculated every expense before I decided on the car. Its an 18 gal gas tank, which costs me about $60 to fill up. Ive had the car for a month, put 534 miles on it (because the commute here is much longer to get to and from work) and ive filled up my gas tank ONCE!!! Well, twice, this being I had to put gas when it came out of YB (safety reasons). I was very skeptical at first, because Im a 24 year old woman, I know that dealerships try to con us to buy something we dont need. I originally wanted a Lexus IS250. And I do know my way around engines. So when I went to a dealership here in Hilo to test drive the Lexus, I told the salesman, I want to take it to a mechanic to just in case because there are recalls on the fuel injector systems, he gave me some xxxxxxxx that fhey lost the keys for the car, so I cant look at it, and they wont make the keys unless there is an offer. I was pissed! So I looked up 4 and 5 star 2013 vehicles, and this one took the cake. Compared to other cars I was looking at, it seemed to be thd best in features and in price. And to make it easier, everything I asked Louie to do, he jumped right on it, I mostly contacted him through email because of my work schedule, and he got everything set up, from mailing documents for me to sign, faxing the right documents to my bank for my loan, and shipping the car. It was fast and easy, everything went through in 13 days. I have never been happier. More

Outstanding Sales Representative Though he wasn't the initial Sales Representative that helped us because he was on a day off, Sales Representative Rodney Kahao was very friendly, cou Though he wasn't the initial Sales Representative that helped us because he was on a day off, Sales Representative Rodney Kahao was very friendly, courteous, respectful, patience, professional and really made us feel comfortable. He was involved with finalizing our deal and delivering our vehicle to us, I wish that he was our initial Sales Representative he really made us feel really important and treated us as if we were his family. He even made a few follow up calls to see how we were liking our new vehicle, which the initial Sales Representative didn't even do. It's because of people like him that I would surely buy another vehicle from your dealership and also recommend others to your dealership. I commend you for having such an outstanding employee "Sales Representative Rodney Kahao". Please let him know how grateful and thankful we are for our experience with him in purchasing our new vehicle. Thank you very much, Darryl & Kelly Jeremiah More

AWESOME buying experience I would like to take this time to share my new truck purchasing experience. I inquired online to possibly purchase a new truck. I was given a call bac I would like to take this time to share my new truck purchasing experience. I inquired online to possibly purchase a new truck. I was given a call back within a short period of time. I was asked when I would be available to come in, and was given an appointment for the next day. Went in to see Eli, but he kindly apologized but immediately had Louis Boria assist me, to avoid any wait time. I was able to sit down and talk with Louis, a very open and energetic, happy guy. We spoke about what I was looking for and interested in. We went for a test drive in a 2014 Nissan Frontier. Really nice truck and smooth ride. We went into the office and went over some details. Unfortunately that evening, I didn't walk away with a new truck. But, I was given a call the next day with semi awesome news. That I would need to provide some requested documents, in which I did, and also set up another appointment to come in that afternoon after work. Low and behold, I went in and was informed that I got an approval. I was so very happy. Didn't take too long to finalize the sale and paperwork, and went over the features and everything about my new truck. That evening I drove away in the same 2014 Nissan Frontier truck that I took for a test drive. I couldn't have been any happier. Thank you Louis and Tony Nissan. More

Great Experience My buying experience at Tony Nissan was truly great! I've bought cars at BMW, Mini, and Lexus and working with Cal Delos Santos at Tony Nissan put my My buying experience at Tony Nissan was truly great! I've bought cars at BMW, Mini, and Lexus and working with Cal Delos Santos at Tony Nissan put my buying experience on par those high end dealerships, maybe even higher! I already know where I'll be buying my next car. Rick/Blue 370Z More

Great Experience Our experience at Tony Nissan was great. The sales person, Richard Crabbe, did an exceptional job at notifying us when the model of Nissan Leaf we wa Our experience at Tony Nissan was great. The sales person, Richard Crabbe, did an exceptional job at notifying us when the model of Nissan Leaf we wanted was in, test driving the vehicle, showing us how the vehicle operates, and explaining the terms and steps in the purchase. Everything went smoothly, Tony Nissan gave us a great loan, and are very happy with the vehicle. Richard also followed up later several times to make sure that we were satisfied and that we were not experiencing and problems with the Leaf. He is an exceptional sales person. More

Professional, Efficient, Friendly, Awesomeness! Thank you Reece for the best service ever! This was the most uncomplicated, smooth car purchase I have ever made. Reece made this transaction perfect Thank you Reece for the best service ever! This was the most uncomplicated, smooth car purchase I have ever made. Reece made this transaction perfect. More

Servicing My Every Need It is with full confidence and assurance that I report on this review my complete belief and appreciation to the staff and management of Tony Nissan o It is with full confidence and assurance that I report on this review my complete belief and appreciation to the staff and management of Tony Nissan over my most resent purchase of a 2014 Nissan Quest. I, in all of my past experience have never been so well treated and guided in making my decision over this present purchase. The attention to detail and additional information provided by Mr. Richard Crabbe was indeed impeccable. His attention to my needs based on my concepts of transportation was helpful beyond mention. Not only did he exhibit his vast knowledge of the several vehicles we examined but the offering of comparative information materials as developed by himself made me feel so at ease and confident in my final determination. His gentle nature and friendly demeanor made each meeting during the search pleasant and interesting. What stood out most clearly during our deliberations was that there was no pressure, no feelings of being rushed or forced to make my decision; he treated me with fairness and direction as if he was there to see to my every need, making me feel valued. It is fair to say that Mr. Crabbe is a very able and gifted sales representative and has made a extremely positive impression on me and my positive attitude for future purchases and recommendations to potential customers of like circumstance. More

Excellent Louie Boria and the staff made it quite enjoyable to be there. I like the straight forward sale and honesty at the company. I would definitely recom Louie Boria and the staff made it quite enjoyable to be there. I like the straight forward sale and honesty at the company. I would definitely recommend this auto lot to all my friends and co-workers. More

Tony Nissan: A Remarkable Experience While on the internet researching info on a possible replacement vehicle, our son submitted an inquiry on the Tony Nissan website. Much to his delight While on the internet researching info on a possible replacement vehicle, our son submitted an inquiry on the Tony Nissan website. Much to his delight, sales consultant Louie Boria responded immediately. My wife and I were eager to help our son purchase a reliable vehicle but our hectic work week allowed only a Sunday afternoon visit to Tony Nissan. The smile and friendly welcome of the young man at the lot entrance was already a positive indication of the atmosphere we we're about to see at Tony Group. The manner by which Louie promptly showed us around was truly remarkable. Respectful, friendly, and knowledgeable, Louie showed us the best customer service we've seen at any car dealership. Mindful of our time, he worked fast to get us into the car we wanted. We left Tony Nissan confident that we got a great car at the best price. Our family thanks Louie Boria for making our visit to Tony Nissan a remarkably pleasant experience. You are at the top of our "must strongly recommended to friends & family" list. Aloha! More

Good Service The Tony Nissan Service Department kept the appointment schedule, serviced the car in under an hour, and found and resolved a battery problem that I h The Tony Nissan Service Department kept the appointment schedule, serviced the car in under an hour, and found and resolved a battery problem that I had not noticed More