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Tony Serra Nissan

Cullman, AL

4.6
1,490 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,490 reviews

March 09, 2024

Very professional, Friendly, Did not like finance dept trying to push us into buying other things that we didn't need and then questioning us about money / very RUDE More

by christen5477
Recommend Dealer
Yes
Employees Worked With
Jamie Graves
Mar 12, 2024 -

Tony Serra Nissan responded

Christen5477, reviews like this give us motivation and help us ensure we provide high-quality care. Your concerns will be addressed with the appropriate department. Thank you for review and feedback. We hope you have a great day!

March 09, 2024

Awesome Literally the best service department I've ever been to They are very nice and very efficient More

by samwakefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 09, 2024

Little longer than expected but very nice and professional employees Thank you for taking care of my car More

by Pamelawhaley1993
Purchase Time
Recommend Dealer
Yes
Mar 12, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 09, 2024

Tony Serra Nissan provides satisfactory service. All of the staff care about their customers and they are very knowledgeable with the vehicles that they sell on the lot. I would recommend my salespe More

by gntrysn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
Mar 12, 2024 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 08, 2024

Came in with issue. Issues diagnosed. Options where given and I gave permission to fix the issues. Very happy with how they kept me informed and service was fast. More

by tmdunlap59
Recommend Dealer
Yes
Employees Worked With
Service mgt
Mar 10, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2024

Got my car checked out through service And got the Nissan app downloaded to my phone. They were both very helpful. Ethan even filled my car up with fuel. It was a great experience More

by pauaguess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan and Jason
Mar 12, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2024

I came in desperately looking for a car after my wreck and everyone was so nice and helpful. I specifically told them what I was looking for and Big Zach met my needs perfectly and made it possible for me More

by harleynself01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Zach
Mar 12, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2024

I like most everthing. .. However to be direct...ever visit requires me to follow-up..3 of last 4 ...I have trouble understanding this. I would out notes in guests files to More

by s.randypowell
Recommend Dealer
Yes
Employees Worked With
2 different ladies.. Service writer and office lady
Mar 12, 2024 -

Tony Serra Nissan responded

S.randypowell, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

March 08, 2024

Friendly staff and very clean business. Will spread the word about the great experience I had. More

by gjaorey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Frasier
Mar 12, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 07, 2024

I felt very pressured My whole reason for trade-in in my vehicle was to get into something at a lower price. I was towed I could get into something for 450 or lower by the time I left I wound up with almost More

by KAREN_BIBB
Recommend Dealer
No
Mar 10, 2024 -

Tony Serra Nissan responded

We would like the opportunity to address your concerns. Please reach out to us directly at (256) 739-1771 when you have a chance. Thank you, and we look forward to hearing from you.

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