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Torrington Hyundai

Torrington, CT

4.0
225 Reviews
63 years in business. We would like to thank you for visiting our website and considering TORRINGTON HYUNDAI for the purchase of your new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience at TORRINGTON HYUNDAI. If you're searching for the BEST PRICE on a quality new or pre-owned vehicle, look no further. Our NO-PRESSURE professional, certified sales staff is eager to assist you. Our Goal: 100% Total Customer Satisfaction No Hassles No Pressure We are located at: 1446 East Main Street, Torrington, CT 06790
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1446 E Main St

Torrington, CT

06790

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Showing 225 reviews

June 18, 2026

Wonderful to deal with. Helpful, friendly and no pressure. It felt like old home week. More

by dmjones822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Torrington Hyundai responded

Thank you for sharing your experience. We’re pleased our team provided helpful, friendly, and pressure-free service on your Hyundai Tucson. It’s great to know it felt like a familiar visit; we look forward to seeing you again. Jon Alfano President jon@torringtonhyundai.com

June 15, 2026

Service is limited due to the number of technicians available, so wait times can be lengthy. Communication throughout the process was lacking. I once waited over two hours for my vehicle to be inspecte More

by dani.langan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Synott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Laughman
June 13, 2026

Well there are several things wrong with the car but I'm sure they'll all get fixed More

by valcyr64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Torrington Hyundai responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Jon Alfano President jon@torringtonhyundai.com

June 12, 2026

Nice people but a very busy place. There is a fair amount of waiting around for getting service. It would be good to have one more person working in the service department. More

by mtetel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department employee
Jun 15, 2026 -

Torrington Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jon Alfano President jon@torringtonhyundai.com

June 10, 2026

Great service! Garrett is the best! This is the only place I get my car serviced. More

by tee1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Del Valle
Jun 10, 2026 -

Torrington Hyundai responded

Thank you for the fantastic review. We’re thrilled our service team has earned your trust for every Hyundai Tucson visit. We appreciate your loyalty and look forward to your next appointment. Jon Alfano President jon@torringtonhyundai.com

June 08, 2026

Capitalism is under attack and your dealership shows the reason why. Way to expensive! That's why I had to towed far away from there. James was awesome greeting me and explaining the diagnosis. Stop being g More

by PAJANMARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Jun 13, 2026 -

Torrington Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jon Alfano President jon@torringtonhyundai.com

June 08, 2026

They need better workers at service, the attendant was on his phone and said his coworker could check me out..myself and another patron stood while he played on his phone poor team work..fire that kid. More

by nursesshine26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Keeler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Torrington Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jon Alfano President jon@torringtonhyundai.com

June 08, 2026

Ease of appointment, worked quickly and thoroughly on my car and the waiting room was comfortable and well stocked. More

by kookie511
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan DeLayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Torrington Hyundai responded

It’s great to hear that booking your Hyundai Tucson appointment was straightforward. Our service team worked efficiently while paying close attention to your vehicle, and we’re glad the waiting area met your needs. Thank you for your feedback and we look forward to helping you again. Jon Alfano President jon@torringtonhyundai.com

June 08, 2026

We were treated fairly and with respect. This is the 5th vehicle purchased at this dealership. More

by dkurtz277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Alfano
Jun 08, 2026 -

Torrington Hyundai responded

We appreciate your loyalty in purchasing a fifth Hyundai with us. It’s great to know you felt treated with respect throughout the process. We look forward to welcoming you back. Jon Alfano President jon@torringtonhyundai.com

June 01, 2026

Jordan Delayo is one of the special people and will always treat you well. I would trust him completely. I would give him 10 stars if I could! More

by gailmusumeci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan DeLayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Synott
Jun 02, 2026 -

Torrington Hyundai responded

How wonderful to hear Jordan treated you so well. Thank you for the five-star rating and for trusting us with your Hyundai Elantra GT service. Jon Alfano President jon@torringtonhyundai.com

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