Torrington Hyundai
Torrington, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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If I could rate the service at Torrington Hyundai less than 1 star, I would. I spent almost 2 hours for an oil change and Garrett DelValle tried to "upsell" me for full brakes and rotors on a car that ha than 1 star, I would. I spent almost 2 hours for an oil change and Garrett DelValle tried to "upsell" me for full brakes and rotors on a car that had less than 45K miles on it, brakes were at medium level 7 thousand miles before, so how did they get to the point of "UNSAFE to Drive home" in that span of time! Tried to pressure me to pay almost $2000 to be able to leave the dealership and I had to sign a paper that I was leaving "against their recommendation". My car stops fine, brakes do not grind and there are no issues! I'm tempted to rescind the warranty I purchased when I bought the car 8 months ago and ask for a refund! More
Everyone is very Friendly knowledgeable. There was no pressure. They all made the experience enjoyable. There was no pressure. They all made the experience enjoyable. More
This location was great until my recent visit. I am still covered by my care plan so oil change, tire rotation and multi point inspection are free. However, I ended up paying over $200 for changin I am still covered by my care plan so oil change, tire rotation and multi point inspection are free. However, I ended up paying over $200 for changing air filters of engine and cabin. They charged waste fee (for engine oil waste) when any cost related to oil change should be covered by the care plan. When I checked why total went up about $30, I learned that it was added as a hidden fee. Changing air filters is considered as a pretty easy job and over $200 seems too expensive for an easy job. More
The only issue I had is the wait time. I waited almost 2 hours for an oil change. Normally they take an hour. I made an appointment. I waited almost 2 hours for an oil change. Normally they take an hour. I made an appointment. More
Very good service and the oil change was done is a timely manner! Good Job manner! Good Job More
So I showed up on time and the car did not make it inside for around 35 minutes, not a big deal as I was not in a hurry for once. Then the estimate comes out, $84 as usual, I sign it and when the car is done for around 35 minutes, not a big deal as I was not in a hurry for once. Then the estimate comes out, $84 as usual, I sign it and when the car is done the bill is $104+! As I go to leave I notice the tech did not remove the old oil change sticker and just put the new one over/next to the old one! I asked for a list of recommended service coming up since I'm approaching 100K miles, this was Not provided by the service writer. One more thing, you guys repaired by BDS system a while ago and it failed shortly thereafter. Every time I come in I ask what is being done and there is no answer. I have noticed also that more often than not when I come in there are new people at the counter, this does not give a good feel. More
Salesman Bob was very kind and went out of his way to help me. It was appreciated help me. It was appreciated More
A great experience. Very clear no hassles no funny business. Very respectful. Follow up with Tek and I truly appreciate it Very clear no hassles no funny business. Very respectful. Follow up with Tek and I truly appreciate it More

