Back

Torrington Hyundai

Torrington, CT

3.9
200 Reviews
63 years in business. We would like to thank you for visiting our website and considering TORRINGTON HYUNDAI for the purchase of your new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience at TORRINGTON HYUNDAI. If you're searching for the BEST PRICE on a quality new or pre-owned vehicle, look no further. Our NO-PRESSURE professional, certified sales staff is eager to assist you. Our Goal: 100% Total Customer Satisfaction No Hassles No Pressure We are located at: 1446 East Main Street, Torrington, CT 06790
Contact Dealership

1446 E Main St

Torrington, CT

06790

Directions

By Type

Showing 200 reviews

April 23, 2026

If I could rate the service at Torrington Hyundai less than 1 star, I would. I spent almost 2 hours for an oil change and Garrett DelValle tried to "upsell" me for full brakes and rotors on a car that ha More

by dianemichaud58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett DelValle
April 22, 2026

Everyone is very Friendly knowledgeable. There was no pressure. They all made the experience enjoyable. More

by esattojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Laughman
Apr 22, 2026 -

Torrington Hyundai responded

Delighted you found our team friendly and informative with no pressure. We hope you’re enjoying your new Hyundai Tucson Hybrid. Thank you for the 5-star review. Jon Alfano President jon@torringtonhyundai.com

April 21, 2026

Greeted within 1 minute of arrival. Honest about Time necessary to complete service. Totally happy with results More

by Chea89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Torrington Hyundai responded

It’s wonderful to hear you were welcomed so promptly and that our service timeline was clear from the start. We’re glad your Hyundai Santa Fe is performing just as you’d hoped. Mike and the team appreciate your feedback and look forward to assisting you again. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

April 20, 2026

This location was great until my recent visit. I am still covered by my care plan so oil change, tire rotation and multi point inspection are free. However, I ended up paying over $200 for changin More

by dream_here2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have a name
Apr 24, 2026 -

Torrington Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jon Alfano President jon@torringtonhyundai.com

Apr 24, 2026 -

Torrington Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jon Alfano President jon@torringtonhyundai.com

April 20, 2026

The only issue I had is the wait time. I waited almost 2 hours for an oil change. Normally they take an hour. I made an appointment. More

by tazmanmpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Torrington Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

April 14, 2026

Very good service and the oil change was done is a timely manner! Good Job More

by esorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan DeLayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2026 -

Torrington Hyundai responded

Thank you for letting us know about your experience. We’re pleased to hear the oil change on your Hyundai was completed promptly. We look forward to keeping your vehicle in great shape next time. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

April 12, 2026

So I showed up on time and the car did not make it inside for around 35 minutes, not a big deal as I was not in a hurry for once. Then the estimate comes out, $84 as usual, I sign it and when the car is done More

by CASS1MAIR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alfano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont know
Apr 14, 2026 -

Torrington Hyundai responded

Thank you for your review. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

April 08, 2026

Salesman Bob was very kind and went out of his way to help me. It was appreciated More

by lbairdsh
Recommend Dealer
Yes
Employees Worked With
Gary Synott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Apr 09, 2026 -

Torrington Hyundai responded

Thank you so much for your kind words for Bob and our team, and for taking the time to leave us this wonderful feedback! Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

April 04, 2026

A great experience. Very clear no hassles no funny business. Very respectful. Follow up with Tek and I truly appreciate it More

by nancyclatour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan DeLayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Torrington Hyundai responded

Thank you for highlighting the transparent process and respectful atmosphere you experienced. We’re glad our team followed up to ensure everything went smoothly. Enjoy every drive in your new Hyundai Tucson. Jon Alfano President jon@torringtonhyundai.com

April 02, 2026

Nothing was detected but I appreciate the time they took to do a diagnostic check. Hopefully the engine light does not come on again. More

by firebr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none of the above
Apr 03, 2026 -

Torrington Hyundai responded

We’re glad our service team could thoroughly check your Hyundai Santa Fe Sport and confirm everything looked clear. If the engine light returns, please reach out so we can help. Thank you for the five-star rating and for trusting us with your service. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

1
...