Torrington Hyundai

I don't know Gary Synot, but Bob Ward was very helpful and accommodating. He was a pleasure to deal with and accommodating. He was a pleasure to deal with More

Garrett was very helpful and got my Hyundai in for servicing very quickly. I was there for a little over an hour and had a cup of tea while I waited in the waiting room. They did an oil change, tire r servicing very quickly. I was there for a little over an hour and had a cup of tea while I waited in the waiting room. They did an oil change, tire rotation, updated something in the electronics, as well as topped off the fluids. I will continue to have my car serviced at Torrington Hyundai, as the staff was friendly and service was good and prompt. More

Hunter was knowledgable, friendly, responsive. He made the buying process simple and easy.There were no contrived conversations or high pressure sales tactics. I would buy from Torrington Hyundai He made the buying process simple and easy.There were no contrived conversations or high pressure sales tactics. I would buy from Torrington Hyundai again without hesitation. Great team! Note to other dealers: The car sells itself, just listen to your customers! More

I had an awesome experience at Torrington Hyundai. Hunter was extremely knowledgable and took the time to answer all my questions with patience (there were many) and my phone calls. I never felt pr Hunter was extremely knowledgable and took the time to answer all my questions with patience (there were many) and my phone calls. I never felt pressured and would recommend him to anyone. He was a pleasure to work with. More

I had asked for a new alfano front license plate since mine broke off in the car wash. It was on the work order but not done. Also my washer fluid was not topped off. This has been an ongoing issue—I ho mine broke off in the car wash. It was on the work order but not done. Also my washer fluid was not topped off. This has been an ongoing issue—I hope everything they say they are doing is scoring done More

Very good service advisors; fair pricing on needed repairs. Completed in a timely manner, as promised. repairs. Completed in a timely manner, as promised. More

I’ve brought my car here to get serviced a few times and have always had a wonderful experience with Garrett. He takes the time to explain everything clearly, including what’s recommended or what can wait. have always had a wonderful experience with Garrett. He takes the time to explain everything clearly, including what’s recommended or what can wait. I’ve never felt pressured into anything and always felt comfortable making my own decisions about my car! More

Easy to make an appointment with and the staff is very friendly makes you feel important friendly makes you feel important More

If I could rate the service at Torrington Hyundai less than 1 star, I would. I spent almost 2 hours for an oil change and Garrett DelValle tried to "upsell" me for full brakes and rotors on a car that ha than 1 star, I would. I spent almost 2 hours for an oil change and Garrett DelValle tried to "upsell" me for full brakes and rotors on a car that had less than 45K miles on it, brakes were at medium level 7 thousand miles before, so how did they get to the point of "UNSAFE to Drive home" in that span of time! Tried to pressure me to pay almost $2000 to be able to leave the dealership and I had to sign a paper that I was leaving "against their recommendation". My car stops fine, brakes do not grind and there are no issues! I'm tempted to rescind the warranty I purchased when I bought the car 8 months ago and ask for a refund! More