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Torrington Hyundai

Torrington, CT

3.8
183 Reviews
63 years in business. We would like to thank you for visiting our website and considering TORRINGTON HYUNDAI for the purchase of your new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience at TORRINGTON HYUNDAI. If you're searching for the BEST PRICE on a quality new or pre-owned vehicle, look no further. Our NO-PRESSURE professional, certified sales staff is eager to assist you. Our Goal: 100% Total Customer Satisfaction No Hassles No Pressure We are located at: 1446 East Main Street, Torrington, CT 06790
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1446 E Main St

Torrington, CT

06790

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Showing 183 reviews

March 01, 2026

They were great and helpful ! !!! Would recommend to anyone that needs a new car gratefull More

by chuckwnelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Torrington Hyundai responded

It’s wonderful to hear our team made your Hyundai Santa Fe purchase smooth and helpful. Thank you for recommending us to anyone searching for a new car. We appreciate your kind feedback and look forward to assisting you again. Jon Alfano President jon@torringtonhyundai.com

February 26, 2026

We had a very nice experience from when we stepped in the door at the dealership until we left. Jordan.Delayo the salesman showed us the cars we were interested in. We went for test drives. He answered all o More

by loandrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan DeLayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Torrington Hyundai responded

We’re so glad you felt comfortable from your first visit through both your Hyundai Santa Fe and Elantra purchases. Jordan and Mike enjoyed guiding you, answering your questions, and making each step clear and stress-free. We appreciate your trust and look forward to welcoming you back. Jon Alfano President jon@torringtonhyundai.com

February 25, 2026

I've gotten the last 2 vehicles from them. I plan on purchasing another one. More

by Vwemt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Torrington Hyundai responded

Thank you so much for your review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jon Alfano President jon@torringtonhyundai.com

February 25, 2026

Wasn’t really concerned about good customer care. Will not return for any services except recalls More

by denisevanduyne50
Recommend Dealer
No
Employees Worked With
Service
Mar 01, 2026 -

Torrington Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message. I would love the opportunity to get more details to see if we can turn this situation around for you. Jon Alfano President jon@torringtonhyundai.com

Mar 01, 2026 -

Torrington Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message. I would love the opportunity to get more details to see if we can turn this situation around for you. Jon Alfano President jon@torringtonhyundai.com

February 24, 2026

What a fun day. Did not wake up, thinking I was going to buy a brand new car. I have been wanting the Hyundai Santa Cruz for the past two years. I was more than exci More

by woody0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Torrington Hyundai responded

We appreciate you sharing your five-star experience. It’s great our team provided a calm atmosphere and simplified the lease transfer to your Hyundai. Enjoy your new ride, and let us know if you need anything else. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 23, 2026

The service department fit me in on Saturday even though my appt was for Monday to help me beat the storm on Monday. The personnel have always been great to work with. Love that they do system checks. More

by obalihoppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 23, 2026 -

Torrington Hyundai responded

We’re delighted we could fit you in on Saturday so you could stay ahead of the storm. It’s great to know our Hyundai service team has been consistently helpful and that you appreciate the system checks. We’re here whenever you need us. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 23, 2026

Excellent service. I stayed until service was completed. Snacks and coffee were available and comfortable waiting area. More

by julie.gargiulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret who checked me in and out.
Feb 23, 2026 -

Torrington Hyundai responded

Thank you for letting us know about your experience. We’re glad the snacks, coffee, and comfortable seating made your service wait more enjoyable. We appreciate you choosing Hyundai and look forward to helping you again. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 23, 2026

They were great and kept me informed on everything. Garrett was great at letting me know whatcwas goin on More

by janet.b1389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret
Feb 23, 2026 -

Torrington Hyundai responded

Thank you for the five-star review. We’re glad our team kept you informed throughout your Hyundai Tucson service. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 23, 2026

Service was excellent and completed on time. Due to weather, we had to reschedule and then revert to the original appointment. The service personnel were very accommodating and helpful with the More

by jaylyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Feb 23, 2026 -

Torrington Hyundai responded

Thank you for highlighting how Mike and our service team accommodated the weather-related changes to your Hyundai Tucson Hybrid appointment while completing the work on time. We’re glad you found the process smooth and helpful. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 23, 2026

Service representatives was very informative. Keep me updated throughout the appointment. Waiting room is a little small. More

by WINDMM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 23, 2026 -

Torrington Hyundai responded

Thank you for the five-star rating and for noting how our team kept you informed during your Hyundai Kona service. We’re sorry the waiting area felt a bit small and will share your feedback with our service department. We look forward to assisting you again. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

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