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Torrington Toyota
Torrington, CT
466 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 466 reviews
March 17, 2014
Worst service department I've ever dealt with!! Bought a brand new loaded 30k Camry had a warning light come on second day I had it and they put me in a 3 year old Corolla loaner. Then a year and a Bought a brand new loaded 30k Camry had a warning light come on second day I had it and they put me in a 3 year old Corolla loaner. Then a year and a half later a check engine light comes on and car is not shifting right call and Brian tells me to busy can't check it for a week. I tell him my wife works 45 miles away and was hoping he can just check t quick to make sure its safe to drive he says NO I tell him well ok I guess I will have to call another dealership to check it for me he says FINE GO AHEAD!!!! Called HOFFMAN TOYOTA tell me bring it right in and find out the transmission was bad and they had to replace the entire transmission Also buy a car from them they say FREE OIL CHANGES for the life of the car NOT!!! Now they claim only 2 per year HA HA I'm sorry my wife works so far from home mY WIFE IS BUYING A NEW AVALON in the spring and I would NEVER buy a car from them again NEVER!!!!!!! More
by danno1961
Employees Worked With
Brian in Service
Helpful August 06, 2013
The 3 or 4 folks I talked with, at various times, were very friendly and informative. Dave Krygier gave me the details on the Tacoma completely, quickly, with a sense of humor, and without any sense of p very friendly and informative. Dave Krygier gave me the details on the Tacoma completely, quickly, with a sense of humor, and without any sense of pressure that I should buy now. When my wife and I returned to look at the truck again, she jokingly asked Dave if it came with a pillow as it is a stretch for her at five feet tall to see as she does in her car. We were completely surprised, when signing the final purchase paperwork that Dave actually gave her a pillow designed for a driver. We are completely happy with the truck, with the staff, and especially with Dave for his personable and professional manner. Excellent! More
by onlyken
Employees Worked With
David Krygier
May 16, 2012
This is by far the best car purchase experience I have ever had. I was extremely pleased with David's ability to match a very competitive price as well as making the entire transaction so smooth. He never ever had. I was extremely pleased with David's ability to match a very competitive price as well as making the entire transaction so smooth. He never tried to up-sell me or pressure me into an extended warranty which wasn't worth it. Great job Torrington Toyota. I highly recommend them. More
by cak123
Employees Worked With
David, Dennis and Randy
August 20, 2009
I had one of the BEST experiences with the folks at Torrington Toyota. They really aim to please. Their sales folks are honest, straight forward and are pressure free. They definitely know how to take Torrington Toyota. They really aim to please. Their sales folks are honest, straight forward and are pressure free. They definitely know how to take care of their customers before, during and after the sale! A car dealer is a place where you need to establish a level of trust between customer and dealer. In most cases, the customer is at the mercy of the dealer and service center. If one does not have a good relationship or trust the dealer, then one inevitably feels ripped off when all is said and done. Not at Torrington Toyota! Torrington establishes an outstanding customer relationship and this carries through in their terrific work on the showroom floor and in their service center! Unlike other shops, you are not just a number. The staff treats everyone like a valued customer, from the guy who just needs an oil change, to someone who needs major warranty work performed. These folks go above and beyond to please and I am happy to open my wallet for them to get the service a valuable customer deserves. Kudos to Dave, Brian and Sam!!! (Sales, Service and Body Shop managers.) More
by spongebob123
Employees Worked With
Dave, Brian, Sam
July 08, 2009
I absolutely love this dealership. They are honest and want to help every customer. I was going to a few different dealerships to price 4Runners, 2 that I went to would not budge on their prices. Torrin want to help every customer. I was going to a few different dealerships to price 4Runners, 2 that I went to would not budge on their prices. Torrington Toyota worked with me and got me the 4Runner I could afford. I told them the price that I could afford and they found the perfect 4Runner for me. I will tell everyone I know to go to this dealership. I feel that they have my best interests in mind - I can not say enough great things about them. More
by 610Tessa
Employees Worked With
David, Tee
