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Torrington Toyota

Torrington, CT

4.8
494 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. If you don't see the particular vehicle you want please call us. We have access to thousands of vehicles usually within one business day. Call us at (860) 482-9496.
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1472 E Main St

Torrington, CT

06790

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Showing 206 service reviews

March 13, 2026

I wouldn’t go anywhere else. Torrington Toyota has the best staff and customer service!! Love Tee!!! I “REALLY” want to work there!! More

by janice-ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Sullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Torrington Toyota responded

It’s wonderful to hear our team made you feel so welcome while caring for your Toyota Tundra. Your enthusiasm about joining our crew truly means a lot.

March 04, 2026

10/10 would recommend. Told me everything my car needed, and it was fixed and returned quickly. More

by Silven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Torrington Toyota responded

It’s great to hear you’d recommend our service. Nellie walked you through everything your Chevrolet Malibu needed, and we’re glad it was completed quickly. Thank you for trusting us.

March 03, 2026

Always accommodating, Keep you informed on service progress and complete in time promised and lets you know of upcoming services More

by paul.yagid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Torrington Toyota responded

We appreciate you sharing how our team kept you informed throughout your Tacoma service and completed it as promised. Nick is glad the reminders about upcoming maintenance were helpful. We look forward to assisting you with your next Toyota service.

March 03, 2026

Torrington Toyatbis an honest ans reliable dealership to do business with. I highly recommend them when shopping for a Toyota. More

by fisher1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Torrington Toyota responded

It’s wonderful to hear you found our service honest and reliable. Thank you for recommending us to fellow Toyota shoppers and trusting us with your RAV4 Hybrid service. We look forward to supporting your future visits.

June 03, 2024

I went for my second service at Torrington Toyota. It was very quick and everyone very helpful and friendly. I have nothing but praise for this dealership. They do keep the customers satisfied. More

by Birdman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Torrington Toyota responded

Hello Birdman85! Thank you for taking the time to leave Torrington Toyota a review and for the kind words towards our dealership. We're so glad to hear the service experience with us was quick and easy for you! We hope to service with you again in the future and if there is anything further we can assist with in the meantime, please reach out at 860-482-9496. Thank you again!

May 22, 2024

Service representatives did nothing but waste my time on a recent visit. If you can’t solve the problem at the time the appointment was made for don’t make it. When I complained I was talked down to like I’ More

by slicers.palmyra0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
May 22, 2024 -

Torrington Toyota responded

Hello slicers.palmyra0c, we apologize for the inconvenience you experienced during your recent service visit. We strive to provide exceptional customer service at all times and would appreciate the opportunity to address your concerns. Please contact our Service Manager at 860-482-9496 and ask for Chris so that we may work together to resolve any issues promptly. Thank you for your feedback.

April 03, 2024

Exellent dealerwith a great sales staff. Difficult to find these days. First rate ownership. Dave and Tee are terrific to work with and their word is their bond. We have purchased a lot o More

by hminnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Torrington Toyota responded

Hello hminnjr, thank you so much for taking the time to leave Torrington Toyota a review! We're glad to hear you think so highly of Tee, Dave, and the service department through your experiences here. We hope to see you soon. If you need anything in the meantime, please feel free to reach out to us at (860) 482-9496. Thank you again!

March 15, 2024

I purchased my Highlander from Torrington Toyota in 2017 and they have been servicing it ever since. Nick is always fantastic to work with from a Service perspective - he makes the process as easy as possib More

by brigitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service
Mar 15, 2024 -

Torrington Toyota responded

Hi Brigitte! We are so glad to receive such a fantastic review of our service department. We're pleased to hear that Nick provided you with top-notch care. We are always striving for excellence and it's customers like you that make it all worthwhile. We can't wait to see you again at your next maintenance appointment. Thank you so much for your support!

February 02, 2024

Body Shop: Repairs from accident made my truck look new. Chris & Staff Great. Superior Work. More

by cdmytriw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Heuschkel
Feb 03, 2024 -

Torrington Toyota responded

Hello! Thank you for taking the time to leave this great review for Torrington Auto Body! We appreciate your kind words, thank you for trusting us with your vehicle's repairs.

January 18, 2024

Great service like always! From oil changes to body shop. Why go anywhere else! Thank you Torrington Toyota! More

by billsimo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margarita and Chris
Feb 03, 2024 -

Torrington Toyota responded

We appreciate your love for Torrington Toyota! Thank you for your repeat business and trust!

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