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Town Center Nissan

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
642 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 642 reviews

July 13, 2026

The service center was amazing, however Trent Perryman and Sheldon were dishonest in trying to sell my car. They kept me coming back despite me telling them I’m not buying a car and they said that all I h More

by graceelainebryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Perrymen
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Jul 13, 2026 -

Town Center Nissan responded

Thank you for taking the time to share your feedback. We're pleased to hear that you had a positive experience with our service department, but we're very sorry to learn about your frustrations regarding your interaction with our sales team. We understand how disappointing and frustrating it can be when expectations surrounding the sale of your vehicle are not met, especially after multiple visits and conversations. We sincerely apologize for the confusion and for any breakdown in communication regarding the condition of your vehicle and the next steps in the process. Your feedback is important to us, and we would appreciate the opportunity to review your experience and address your concerns. Thank you for bringing this matter to our attention.

July 10, 2026

Eddie Davis handled my service request very knowledgeably and professionally. He helped me choose which of the recommended service items would be most beneficial. In addition, he signed me up for VIP oil cha More

by JENNIFER.BRASWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Eddie Davis provided knowledgeable and professional service during your visit. It's great to know that he took the time to help you understand the recommended maintenance items and assisted you in choosing the services that would be most beneficial for your vehicle. We're also glad he was able to get you enrolled in our VIP oil change program to help keep your maintenance on track and your car running at its best. We appreciate your trust in Town Center Nissan and look forward to serving you again in the future!

July 09, 2026

Meet the expectations on completing the service as expected; very kind, professional and respectful personnel. More

by mmoraleso73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
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Jul 13, 2026 -

Town Center Nissan responded

Thank you for your kind review! We're delighted to hear that our team met your expectations and completed your service as promised. Providing professional, respectful, and friendly customer care is something we take great pride in, and we're glad that was reflected in your experience. We truly appreciate your support and thank you for choosing Town Center Nissan. We look forward to serving you again in the future!

July 09, 2026

Lmar Wyche handled my issue quickly and professionally. Minimizing my time with out the vehicle. More

by Godzilla
Recommend Dealer
Yes
Employees Worked With
Lmar Wyche
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Jul 13, 2026 -

Town Center Nissan responded

Thank you for your kind review! We're pleased to hear that Lamar Wyche handled your service needs quickly and professionally while minimizing the amount of time you were without your vehicle. Providing efficient service and keeping our customers on the road are top priorities for our team. We'll be sure to share your compliments with Lamar. Thank you for choosing Town Center Nissan, and we look forward to assisting you again in the future!

July 09, 2026

Good and knowledgeable service representative. Thank you.have great day ahead for you and your team. More

by RVJAVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Town Center Nissan responded

Thank you for your kind review! We're glad to hear that you had a positive experience with our knowledgeable service representative. Providing helpful and professional service is something our team takes great pride in. We truly appreciate your support and your thoughtful wishes. Thank you for choosing Town Center Nissan, and we hope you have a wonderful day as well!

July 06, 2026

Belle the customer service person was so helpful. She explained everything and offered things i did not i needed. More

by ENESTOR2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belle Marsh
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Jul 07, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're so glad to hear that Belle provided you with such a helpful and informative service experience. Taking the time to explain everything clearly and making sure our customers are aware of services that can help keep their vehicles running their best is something Belle does exceptionally well. We'll be sure to share your kind words with her. Thank you for choosing Town Center Nissan, and we look forward to serving you again in the future!

July 06, 2026

Communication was on point, and the team was professional and patient. Took the time out to explain what I needed and why I needed it. More

by ALVIN.VICTOR
Recommend Dealer
Yes
Employees Worked With
Barry
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Jul 07, 2026 -

Town Center Nissan responded

Thank you for your thoughtful review! We're delighted to hear that our team's communication was clear and that you experienced professional and patient service throughout your visit. We believe it's important for our customers to understand what their vehicle needs and why, so we're glad our team took the time to explain everything thoroughly. We truly appreciate your trust in Town Center Nissan and look forward to serving you again in the future!

July 06, 2026

The time for the oil change was fair until they found another issue. That took longer than I was told. I also do not appreciate being texted when I am in the waiting area 20 feet away. If this is the "se More

by itsdino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry (unknown last name) was very friendly and helpful
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Jul 07, 2026 -

Town Center Nissan responded

Thank you for taking the time to share your detailed feedback. We're glad you appreciated the military discount and complimentary car wash, but we're sorry that other aspects of your visit did not meet your expectations. We understand how frustrating it is when service takes longer than originally estimated, and we appreciate your comments about communication. Your preference for speaking face-to-face with your service advisor while you're waiting in the dealership is valuable feedback, and we'll be sure to share it with our team. We also understand your concerns regarding the trade-in discussion and respect that your vehicle ownership goals may be different. Thank you for your honest feedback—it helps us improve the experience we provide to every customer. We appreciate your service and your business, and we hope to provide you with a better experience on your next visit to Town Center Nissan.

July 03, 2026

Very good experience. Always a relatively quick turn around on getting car taken care of. More

by VICTORIA.LAYNE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mathis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Albright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gilland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Little
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Goodrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rushing
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Town Center Nissan responded

Thank you for your kind review! We're happy to hear you've consistently had a very good experience with our service department. Providing quality service with a quick turnaround is something our team works hard to deliver, and we're glad that's been your experience. We truly appreciate your trust in Town Center Nissan and look forward to taking care of your vehicle for many years to come!

July 03, 2026

Wait was comfortable in waiting area and Jorge was very responsive as service consultant. Also, wait time was less than expected. More

by spitzdogsrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, service consultant
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Jul 07, 2026 -

Town Center Nissan responded

Thank you for your wonderful review! We're delighted to hear that you had a comfortable experience in our waiting area and that Jorge provided such responsive and attentive service. It's also great to know we were able to complete your service in less time than expected. We'll be sure to share your kind words with Jorge. Thank you for choosing Town Center Nissan, and we look forward to serving you again on your next visit!

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