Erik Albright

Town Center Nissan responded

Thank you for sharing your feedback. We’re sorry your recent service visit did not meet expectations. Waiting nearly two hours for an oil change and tire rotation is frustrating, especially with a scheduled appointment. We also apologize that you did not receive the promised inspection checklist, even after following up with our service department. Clear communication and providing customers with their completed service information are important parts of the experience we strive to deliver. We appreciate you bringing this to our attention. Your comments will be shared with the Morristown Nissan service team so we can address the communication and follow-up concerns and work toward providing a more efficient experience in the future.

Town Center Nissan responded

Thank you for your wonderful review! We're delighted to hear that you consistently receive great customer service from our team. Taking the time to answer questions, explain the work that has been completed, and provide helpful recommendations is an important part of the experience we strive to deliver. We truly appreciate your trust in Town Center Nissan and look forward to serving you again in the future!

Town Center Nissan responded

Thank you for your kind review! We're happy to hear you've consistently had a very good experience with our service department. Providing quality service with a quick turnaround is something our team works hard to deliver, and we're glad that's been your experience. We truly appreciate your trust in Town Center Nissan and look forward to taking care of your vehicle for many years to come!

Town Center Nissan responded

Thank you for your kind review! We're delighted to hear you had a positive experience and that you found our dealership clean and welcoming. It means a lot to know you've chosen to continue trusting Town Center Nissan with your vehicle needs. We truly appreciate your support and look forward to serving you again. Thank you for being a valued customer!

Town Center Nissan responded

Thank you for your great review! We're happy to hear your visit was quick, efficient, and hassle-free. It's great to know our team was able to get you checked in promptly, complete your oil change and tire rotation, and have you back on the road in a timely manner. We appreciate your business and look forward to seeing you again for your future service needs at Town Center Nissan!

Town Center Nissan responded

Thank you for the great review! We're happy to hear that you appreciate our honest approach to vehicle maintenance and repairs. Our goal is to recommend only the services your vehicle truly needs while providing a transparent and trustworthy experience. We're also glad to know our team has been friendly and accommodating during your visits. Thank you for choosing Town Center Nissan, and we look forward to serving you again in the future!

Town Center Nissan responded

Thank you for the great review! We're glad to hear you had a positive experience with our service department. It's wonderful to know we were able to provide fast service for your walk-in oil and filter change, and that our team took good care of you. We're happy you enjoyed the complimentary car wash as well! Thank you for choosing Town Center Nissan, and we look forward to seeing you again for your future service needs.

Town Center Nissan responded

Thank you for your continued loyalty to Town Center Nissan! We truly appreciate you trusting our team over the years. It’s wonderful to hear you’ve consistently received great service, personal attention, and helpful advice throughout your experiences with us. We value your support and look forward to continuing to serve you for many more years to come!

Town Center Nissan responded

We are happy to here Town Center Nissan is your go to service department! Thank you for taking the time to leave us a 5-star review.

Town Center Nissan responded

Thank you for your continued business.