Town & Country Jeep Chrysler Dodge Ram

Amazing!!! Daniel was an absolute pleasure, very patient and did a great job at explaining my new Jeep and how it works and how safe it is Daniel was an absolute pleasure, very patient and did a great job at explaining my new Jeep and how it works and how safe it is More

Thieves be careful do the math very friendly thieves do not take cash it will disappear in crazy dealer fees they got me for about $5000 but was able to get a be careful do the math very friendly thieves do not take cash it will disappear in crazy dealer fees they got me for about $5000 but was able to get about $3000 back and that was HARD BE CAREFUL THIEVES DO THE MATH thive #1 RICH DEMONT More

Excellent Marquise has excellent customer service skills. He was able to answer all of my questions. He is a wonderful asset to the team thank you. Marquise has excellent customer service skills. He was able to answer all of my questions. He is a wonderful asset to the team thank you. More

The absolute best dealership! There are a ton of dealerships on Long Island but none of them can compare to Town & Country Jeep. We have been loyal customers here for years & have There are a ton of dealerships on Long Island but none of them can compare to Town & Country Jeep. We have been loyal customers here for years & have leased a number of cars here. Everyone is always helpful & caring to the needs of the customer. Jake Starnes is an absolute sweetheart! He definitely goes above & beyond to help a customer every time. Kent Viscovi has been a pleasure to work with as well. He is fantastic with communication. He very quickly gets back to you with any questions you may have and follows up with you to see if there is anything else he can do. Jim Ingrassia in the service department amazes me. As soon as you walk in he knows your name, vehicle & reason for your appointment. He truly does all he can to make your service appointments very pleasant. Town & Country is not just our Jeep dealership, it’s family! More

Great Deal with a great salesman. I purchased a used Kia Soul from Ron at town and Country Jeep. They couldn't have made the experience any easier. Kudos to all. I purchased a used Kia Soul from Ron at town and Country Jeep. They couldn't have made the experience any easier. Kudos to all. More

Dodge Ram From the moment I walked in the Door Daniel made me feel at home. He went above and beyond to make sure that I had the vehicle of my choice. It's be From the moment I walked in the Door Daniel made me feel at home. He went above and beyond to make sure that I had the vehicle of my choice. It's been a long time since I've had thorough customer service. Daniel Ingardi is A-1. More

Great Experience Service was super friendly and helpful. The process went smooth and any questions I had were answered completely. I would definitely recommend this to Service was super friendly and helpful. The process went smooth and any questions I had were answered completely. I would definitely recommend this to someone else. More

Decent car, frustrating experience I purchased a pre-owned Honda Odyssey at Town & Country in late January. A young, new salesman named Joe sold me the vehicle. I got a good vehicle at I purchased a pre-owned Honda Odyssey at Town & Country in late January. A young, new salesman named Joe sold me the vehicle. I got a good vehicle at a decent price, and Joe was a friendly guy. Those are the upside. I was less than pleased with my experience for the following reasons: 1) Misinformation in the online ad. I always do my homework before car shopping. I had a printed ad with the listed price in hand when I arrived. [I had also corresponded with the internet department prior to going, just to make sure the listed price was accurate. They said it was. I also asked them what the delivery fees were, but they would not tell me.] When I arrived and completed the test drive and was ready to make a deal, Joe told me that the purchase price was going to be $1000 more than what was published. The reason, he claimed, was that I was going to pay cash rather than use their financing program. He went through the whole "talk to my sales manager" routine several times before the sales manager would actually come out and try to explain to me why the advertised price would not apply. The best he could do was charge me $500 more than the advertised price. Then, of course, were the dealer fees, which added close to $2000 more. I went home to talk it over with my wife before deciding. I was still getting a relatively good deal, so I went ahead. 2) Inconsiderate of customers' time. When I returned for the purchase, with my wife--who had to make special childcare arrangements to make the 1-hour drive (one-way) in order to come sign--we sat down with the business manager, Chang, to go through the mandatory speech about extended warranties. We finally got to the point of signing paperwork with him, at which point he assured me they had all the needed signatures from my wife, so that she could go and relieve the babysitter. I continued to wait approximately 2 more hours before they would let me see and sign the final documents. I finally left with my vehicle. Two weeks later, Joe the salesman called to say that they needed my wife to drive the 2-hour round trip again to come sign the DMV paperwork. Despite the frustration (time is money), we had no choice but for her to return and sign. 3) Failure to take care of basic problems on pre-owned vehicle. During my pre-purchase inspection I discovered that the right, rear tire had low pressure and in fact had a nail stuck in it. Moreover, one windshield wiper blade was completely worn out. I had to argue extensively for the salespeople to say they would patch the tire and replace the wiper blade on a car I was spending $22K for! They ended up promising that they would. But the first time we drove in the rain after getting home, the wiper blade showed itself to be no newer than when I first saw it. And within about 2 weeks, the right rear tire was low on air again. Whatever they may have done, it wasn't what they said they would do. But at this point I would rather fix the problems myself than drive 2 hours and have to wait hours again. Buyer beware. More

FEEL LIKE I WAS RIPPED OFF!!! Found a beautiful 2013 Ford Edge here in Jan 2018 that was being purchased for my 26 yr old daughter. She fell in love with the car but, I wanted to Found a beautiful 2013 Ford Edge here in Jan 2018 that was being purchased for my 26 yr old daughter. She fell in love with the car but, I wanted to put a deposit down to hold for a day until my husband could come in to see the car. Dan was our salesman and refused to take a deposit. He also made it sound like if we didn't purchase the car that day that it could be gone tomorrow. We felt very pressured. Could I have taken my chance, sure but, we purchased the car. The sticker price was listed at $16500. I was putting 12k in cash down and my daughter was financing the difference. Her credit rating wasn't great but, the finance guy said if we bought an extended warranty he could get the rate down which he did however, when all was said and done I reviewed my invoice when I got home and the total price was $ 25,000. How did a car listed for 16,500 in the end cost 25,000?? I feel so ripped off and I just didn't have it in me to go back and question it but, I will never go back there again. PS Dan had my daughter write a wonderful review about him before we even drove out of the lot. More

Very good and he is very descriptive He did a great job Kent was our sales person and explained everything great. He is a very honest guy and is going to be very accurate with what he say He did a great job Kent was our sales person and explained everything great. He is a very honest guy and is going to be very accurate with what he says. More