Town & Country Jeep Chrysler Dodge Ram

Casondra made everything so nice and comfortable and made me feel at ease with my purchase. Highly recommended. me feel at ease with my purchase. Highly recommended. More

Possibly the worst? I am very disappointed with the overall customer experience I had with this dealership. For a business that has been in a community for over 100 years & prides itself on "exceptiona overall customer experience I had with this dealership. For a business that has been in a community for over 100 years & prides itself on "exceptional customer service", this was anything but! Sales & management are unacceptably unprofessional. I was appalled by the extremely rude, insensitive & demeaning manner in which I was spoken to by Mario Liccardello. I did not have the same experience I see others reporting here. He doesn't even deserve one star, in my opinion. My questions were not met with answers. They were met with nasty remarks & defensiveness. I waited and waited for quotes & had to continually follow up. Just for asking simple straightforward questions I was stonewalled and they even turned my business away & avoided my calls & other communications. I was told by Mario that he & his general manager was in agreement with him that they did not want my business & I quote "because if I sell a car to you now, you will tear us apart on the customer satisfaction survey". I asked to speak with the GM & was told he was in a meeting. I asked when I could expect to hear from him about my experience and was assured I would get a call same day. It has been 2 days and I still have not received a call back. In addition, they are dishonest. They agreed to honor Chrysler Affiliate pricing, but went back on their word. They told me a car I was interested in had sold, but I am still getting automated notifications that the vehicle is still available & today that the price had even dropped. TrueCar reports when a car you're interested in has been sold and I have not received that notification for the vehicle, so I am certain it is still available for other customers. Just not me. Presumably only someone willing to sign on the dotted line without asking any questions. I will never buy from this dealer and I will advise others to stay away. There are too many other dealers in the tri-state area who will be honest & work professionally with you. When the market is no longer in their favor, the bad taste left in my mouth will still be there. More

Town and Country has superb customer service. The attention they give to there customers is a five star rating. They made my experience easy and quick in purchasing my lease. John in sales was welcom attention they give to there customers is a five star rating. They made my experience easy and quick in purchasing my lease. John in sales was welcoming, friendly and transparent about the transition. Got more than expected. Excellent quality of service! More

Very friendly reception. John was the best! Very great service, very knowledgeable, very helpful. Helped with allll the paperwork so all I had to do was drive out with my new car. So happy thank you! service, very knowledgeable, very helpful. Helped with allll the paperwork so all I had to do was drive out with my new car. So happy thank you! More

Great experience from beginning to end. Extremely efficient dealership, Happy to recommend and hope to return for future purchases. Love my New Jeep Wrangler Sahara Altitude! efficient dealership, Happy to recommend and hope to return for future purchases. Love my New Jeep Wrangler Sahara Altitude! More

John was extremely helpful and makes you feel comfortable, not like he is pushing you to buy anything. Best experience buying a vehicle I have ever had. Recommend everyone come see John. comfortable, not like he is pushing you to buy anything. Best experience buying a vehicle I have ever had. Recommend everyone come see John. More

As soon as I walked into the dealership there was someone there to help. Casondra was very knowledgeable and was quick to text me back when I had a question. there to help. Casondra was very knowledgeable and was quick to text me back when I had a question. More

These people are real. Very kind and caring. Smart too. Really helpful Made a stressful event enjoyable Highly recommend town and country. This is my 5th purchase with them Really helpful Made a stressful event enjoyable Highly recommend town and country. This is my 5th purchase with them More

Everyone at this dealership is great, helpful, easy to work with, really has your best interest when it comes to getting what you want for the price you want! work with, really has your best interest when it comes to getting what you want for the price you want! More

Kent was an amazing Salesmen. He answered all my questions and showed me that he really cared about my satisfaction from the very start. When the car was delivered, Kent took his time to show me eve questions and showed me that he really cared about my satisfaction from the very start. When the car was delivered, Kent took his time to show me every single option the car had and did not rush me out of the showroom. He was attentive to details and best of all, really cared about my family and their comfort. I will never look for another Salesmen as Kent is now my go to. More