Town East Ford

Jason Castro did a fantastic job. Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehi Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehicle.. Upon meeting Jason, he was kind, professional, and transparent. During sales negotiations, Jason was there and stayed after business hours to see the sale through.. He was even there after I got out of finance.. I really appreciated his commitment, but then he really took his commitment to another level. Since I now had 2 vehicles at the dealership, Jason was willing to help me by driving one of my vehicles home which is an hour away from the dealership. I have never encountered such a commitment to a customer before. I’d like to thank Jason and his family for going above and beyond for a customer he just met because I know he got home close to 2am.. This young man is a great asset to the dealership. Jason - Keep up the great work!! The sales managers were also good to work with.. They stayed late to get the deal done and were professional and kind throughout. I’d like to personally thank Ricardo and Jon from the sales management team. Ricardo, thank you for assistance, patience, and professionalism. I didn’t make your job easy at all, but you remained super cool and I appreciate your efforts to help me. Jon, thanks for working with me. Thank you for staying late and for being transparent. Also, thanks you for getting me to finance despite being after hours.. Cas, in finance, was also a real pleasure to work with. It was more of a conversation with Cas than transactional. He helped me close on my vehicle efficiently and made sure all my questions were answered. Thank you, Cas. More

Went in this Saturday 3/29. Had a good experience finding a Toyota Prius. Thank you Had a good experience finding a Toyota Prius. Thank you More

Jason was really friendly and laid back, highly relatable and made sure to achieve the best price for my situation and made sure to achieve the best price for my situation More

We have a amazing experience, great customer service. This my 2nd car from Town East Ford. Ricardo it's friendly and help you to get the best deal and whatever you need he will do the best to make it This my 2nd car from Town East Ford. Ricardo it's friendly and help you to get the best deal and whatever you need he will do the best to make it happends. I trully recommend TOWN EAST FORD. 5 star dealer and customer service! More

Muy amable dispuesto a ayudar fue grasias a él que me decidí a comprar el auto fui a varios dealers y ninguna persona me atendió como el definitivamente merece empleado del año decidí a comprar el auto fui a varios dealers y ninguna persona me atendió como el definitivamente merece empleado del año More

Omg we’re do I start Jason was great throughout the whole process he took extra miles do meet my accommodations. After I was done I left my drivers license there in accident and I leave a hour away Jas whole process he took extra miles do meet my accommodations. After I was done I left my drivers license there in accident and I leave a hour away Jason brought my drivers license to my home 🏠 I did not have to drive back to get it small thing a like that is great in customer service and I love my suv thanks Jason More

Excellent service! They answered all my questions! Financial department very professional, sales person very professional. They answered all my questions! Financial department very professional, sales person very professional. More

Jason was a good person and he help alot. He help Us buy our Car. He help Us buy our Car. More

I have done business with Town East Ford for nearly 6 years. Jimmy and Farle has been GREAT to me. They literally need a raise. Any situation I have been in they have helped me. They forever have my busi years. Jimmy and Farle has been GREAT to me. They literally need a raise. Any situation I have been in they have helped me. They forever have my business. More

I recently purchased a car from Town East Ford Pre-Owned, and I can't say enough good things about my experience, especially thanks to Wylie]! From the moment I walked in, they made me feel welcomed and valu and I can't say enough good things about my experience, especially thanks to Wylie]! From the moment I walked in, they made me feel welcomed and valued. They took the time to understand exactly what I was looking for and provided helpful recommendations without any pressure. Wylie was knowledgeable, patient, and truly went above and beyond to make the car-buying process smooth and stress-free. They answered all my questions, walked me through all the features of my new car, and even helped me get a great deal. If you're looking for someone who genuinely cares about their customers and makes buying a car a pleasure, I highly recommend Wylie at Town East Ford! I’m thrilled with my purchase and will definitely be back in the future. Thank you again for an outstanding experience! More