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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.8
2,489 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,489 reviews

May 17, 2024

Good and helpful. Everyone is nice and courteous. They try to be very accommodating to the customers. More

by KIMNKRIS59660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip III
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May 20, 2024 -

Town East Ford responded

Thank you for the positive review! We appreciate you recognizing that our team is good, helpful, nice, courteous, and accommodating. Creating a welcoming and positive environment is important to us, and we're glad our staff made you feel that way. At Town East Ford, we strive to provide exceptional service and ensure each customer feels valued. It's rewarding to know that our efforts to be accommodating are appreciated. Thank you again for choosing Town East Ford! We look forward to seeing you again soon and continuing to provide a positive experience.

Helpful
May 17, 2024

We were very well taken care of during our time here. I would recommend over and over again! More

by jstroney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt DeAnda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear you were very well taken care of during your visit. Knowing you'd recommend us over and over again means a lot to our team. At Town East Ford, we strive to provide a positive and memorable experience for every customer, and it sounds like we achieved that for you. We appreciate you being a promoter of Town East Ford!

Helpful
May 17, 2024

They were very people oriented. I felt very comfortable negotiating with the Team. I will choose the dealershop first looking for vehicles in the future. And recommend to friends and More

by Jim Dennis
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt DeAnda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Vespia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive and comfortable experience negotiating with our team. Building trust and rapport with our customers is a priority, so knowing you felt comfortable is very rewarding. At Town East Ford, we strive to create a welcoming and transparent sales environment. We're glad to hear we achieved that for you, and that you'll consider us first for future vehicle needs! Your willingness to recommend us to friends and family means a lot. Thank you again for choosing Town East Ford! Congratulations on your new vehicle, and we look forward to welcoming you back in the future.

Helpful
May 16, 2024

Good deal thanks to Blake and Juan. I'll do it again in 15 years. More

by bsolutions69
Recommend Dealer
Yes
Employees Worked With
Juan Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Town East Ford responded

Thank you for the fantastic review and for choosing Town East Ford! We're thrilled to hear that Blake and Juan helped you find a great deal on your new vehicle. We appreciate your business and look forward to serving you again whenever you're ready for your next adventure! Congratulations on your new car, and thanks again for choosing Town East Ford!

Helpful
May 16, 2024

Kevin was attentive and not aggressive. He was interested in finding the right car for me at the right price. Love my car and my deal. More

by slattersarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that Kevin provided a pressure-free and positive car buying experience at Town East Ford. We take pride in putting our customers first and finding them the perfect car at the perfect price. Kevin's attentiveness reflects that commitment! Congratulations on finding the car you love, and we're happy to hear you're satisfied with your deal. Thanks again for choosing Town East Ford, and we wish you many happy miles in your new car!

Helpful
May 16, 2024

David provided excellent service! My truck was in & out on time and he even arranged for a free ride to/from my home while service was being completed. I'll definitely be back! More

by je
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
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May 17, 2024 -

Town East Ford responded

Thank you for the fantastic review and highlighting David's excellent service! We're thrilled to hear your truck was serviced efficiently and that David went the extra mile by arranging a complimentary ride to and from your home. Providing exceptional customer service is our priority, and David's attentiveness reflects that perfectly. We'll be sure to pass your compliments on to him – he'll be delighted to hear he made such a positive impact on your visit. Knowing your truck was serviced on time and you had a convenient ride experience is fantastic! Thanks again for choosing Town East Ford, and we look forward to seeing you again for your next service needs!

Helpful
May 16, 2024

Erica was very helpful in the service department. She was attentive, kind, and explained the whole processes thoroughly. More

by Zachary Bynum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica in the service department
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May 17, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that Erica in our service department provided such a positive experience. Her attentiveness, kindness, and clear explanations are exactly what we strive for at Town East Ford. It means a lot to us that you felt comfortable and informed throughout the service process. We'll be sure to pass your compliments on to Erica – she'll be delighted to hear she made such a positive impact on your visit. Thanks again for choosing Town East Ford, and we look forward to seeing you again soon!

Helpful
May 16, 2024

Took good care of me in a timely manner ,I will recommend them to do service. More

by DAVIDMDAVIS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Town East Ford responded

Thank you for the positive review! We're happy to hear you were well taken care of and the service was completed in a timely manner. We appreciate you trusting us with your vehicle and recommending our service department to others. Thanks again for choosing Town East Ford, and we look forward to seeing you again for your next service needs!

Helpful
May 15, 2024

Great service the technician was really helpful explaining the process and guiding me through the process on my first maintenance service. More

by ARCOSCARLOSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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May 16, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience, especially during your first maintenance service. It's important to us that new customers feel welcome and informed. We appreciate you recognizing our helpful technician! Great communication is key to building trust, and it sounds like they did a fantastic job explaining the process and guiding you through your service. Thanks again for choosing Town East Ford. We look forward to seeing you again for your next service needs and making sure it's another great experience!

Helpful
May 15, 2024

The service went great! Alberto kept me up to date with what was going on and also accommodated to my requests. More

by B.B95017739
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto
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May 16, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that your service experience at Town East Ford went great. It's important to us that our customers are kept informed and that we can accommodate their requests whenever possible. Alberto sounds like a valuable asset to our team! His commitment to clear communication and accommodation is much appreciated. We'll be sure to share your kind words with him – he'll be delighted to know how much you appreciate his efforts. Thanks again for choosing Town East Ford! We look forward to seeing you again for your next service needs and ensuring another great experience with Alberto's assistance.

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