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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,966 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,966 reviews

October 01, 2024

Crista has great customer service and I appreciated all the help and information she gave me. More

by lawlaw71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista
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Oct 02, 2024 -

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that Crista provided you with excellent customer service and valuable information. We strive to ensure every customer has a positive experience, and it’s wonderful to know that Crista made an impact during your visit. If you need any further assistance, feel free to reach out!

October 01, 2024

The Town East Ford team does an extraordinary job of ensuring that you get the vehicle selection that you want and ultimately the vehicle that you need and want. Farle Lucian is an extraordinary sales. More

by Kenutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Farle, Nick, and Amin. Our team works hard to ensure our customers find the perfect vehicle, and it’s wonderful to know we’ve met your expectations. We appreciate your loyalty and look forward to assisting you with your future vehicle needs!

September 30, 2024

This is my first time to Town East Ford to have service on my Lincoln Corsair. The location was better for me instead of a Lincoln dealership and David was very helpful. Thanks More

by DBLIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Oct 01, 2024 -

Town East Ford responded

Thank you for choosing us for your service needs! We’re glad to hear that David was able to assist you and that our location worked out well for you. We appreciate your feedback and look forward to seeing you again for any future service on your Lincoln!

September 30, 2024

No issues for my wife's very first service appointment on her new car!! Dropped it off, and y'all provided me a ride home. On top of that you also delivered her Explorer to our house when completed!!! Fantas More

by akeverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesperson Blaise Semsei
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Oct 01, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re delighted to hear that your wife’s first service appointment went smoothly and that our team could assist with transportation and even deliver her Explorer to your home. Erica truly goes above and beyond, and we’ll make sure to recognize her for taking such great care of you. We appreciate your trust in us and look forward to serving you again in the future!

September 30, 2024

Called for appointment and received appointment for the next day. Courteous, friendly and prompt. Vehicle was ready before anticipated time given by service representative. More

by Erow82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Artrip III
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Oct 01, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that scheduling your appointment was easy and that our team provided courteous and prompt service. It's great to know your vehicle was ready even sooner than expected. We look forward to assisting you again in the future!

September 30, 2024

Cas did a really good job of valuing my time and getting financing completed. I'm very pleased with my experience at Town East. This is 2nd vehicle we have purchased in 2 months. More

by REID4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Town East Ford responded

Thank you for your loyalty and for sharing your positive experience with us! We're thrilled to hear that Cas was able to value your time and make the financing process smooth. It's wonderful that you've chosen us for your second vehicle in just two months. We look forward to serving you again in the future! Enjoy your new vehicle!

September 29, 2024

The service was good The service was good The service was good The service was good More

by MICHAELMTRIPLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that you had a good experience with our service. Your satisfaction is important to us, and we look forward to assisting you again in the future!

September 29, 2024

My advisor David great service always for 5 years accommodate every time my needs & always on time More

by barbarahuncharek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Oct 01, 2024 -

Town East Ford responded

Thank you for your continued trust in David and our team! We're thrilled to hear that he has consistently provided you with excellent service over the past five years. Your satisfaction is important to us, and we look forward to continuing to meet your needs in the future!

September 29, 2024

Farle is great to work with and always goes above and beyond to make sure we are completely satisfied before we walk out the door! We just purchased our 3rd vehicle from Farle! More

by Mel E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda
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Sep 30, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Farle consistently provides you with exceptional service and ensures your satisfaction. It’s fantastic to have you as a loyal customer, and we're grateful for your trust in us for your vehicle purchases. We look forward to serving you again in the future!

September 28, 2024

I’ve been a regular customer at this location, and Crista Harris consistently provides excellent customer service. Whether my visit is for a routine oil change or having questions about warranty work, Crista More

by JOSH_HOYOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Harris
Report | Print
Sep 30, 2024 -

Town East Ford responded

Thank you for sharing your wonderful experience with Crista! We’re thrilled to hear that she consistently provides you with excellent customer service and makes each visit feel special. Your kind words about her attentiveness and professionalism are truly appreciated. We look forward to continuing to serve you and ensuring your visits remain positive!

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