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Town East Ford

Mesquite, TX

4.8
2,405 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,405 reviews

March 22, 2016

Aewesome Must say did not know what to expect when I walked in. I had A friend drive me there. I had just come off a very trying time you see I took care of my More

by A0122627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Dominguez for his trust in me, Jason O'Donnell, Andrew T Fisher, Nathaniel Morris
Apr 01, 2016 -

Town East Ford responded

Thanks for sharing. Andy is just one of our people who go above and beyond to help everyone as much as possible. I am guessing you mean Sling Blade in a good way!. Andy is one of those great gentle souls, that British accent is delightful to listen to. Good people have tough things happen in their life and sometimes it really can bring you down. We try to help everyone we can. Let's hope this new vehicle is just the beginning of many great days ahead for you.

March 11, 2016

WORST EXPERIENCE OF A DEALERSHIP!!! These people make commitments they cannot keep!!! Went through the entire process of buying a car, traded mine in, drove the new (used) car home to ha More

by Traci30
Recommend Dealer
No
Employees Worked With
Thomas O'Doherty
Apr 01, 2016 -

Town East Ford responded

"Traci, I am sorry to hear about your disappointment. Often people think we are the bad guys when we are just the messengers. Town East Ford does not finance vehicles, we are only a go between to the banks. We have at time been a little optimistic and we will send someone home in a vehicle when we believe the bank will approve the loan, only to find out later that they will not. In situations like yours we do our best to work with your credit situation and fight to get the banks to approve your loan. It seems in this case we could not get the bank to approve it. While I understand your frustration, rest assured that we want you to have the car. It is the banks that your problem is with.

Apr 01, 2016 -

Traci30 responded

I bet you are sorry that you lost business. Another Ford dealer was able to do what you promised. I was told by several dealer mangers how much Town East Ford made several mistakes. I have a beautiful vehicle now and very satisfied thanks to Ennis Ford.

Apr 01, 2016 -

Town East Ford responded

We are always sorry to lose any business. I am glad you were able to find a dealer to work with your situation and find you a great vehicle. We try to work with every situation but, as shown here we are human and on occasion we just can't make it work. We wish you the very best.

March 11, 2016

Great Experience!!! I recently bought a new car from town east ford it was a Ford Edge I really enjoyed my car. My salesman Andrew Fisher was great he went above and bey More

by Suzwayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd - finance mgr, Andrew T Fisher
Apr 01, 2016 -

Town East Ford responded

Thanks for the positive words. We are really working hard to make everyone's experience as positive as yours was. We look forward to serving you for years to come in our service department!

March 04, 2016

Satisfaction guaranteed I have not bought a vehicle in over 10 years. After going to several places and getting my hopes up for disappointment every time. I figured i would g More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew T Fisher
Mar 05, 2016 -

Town East Ford responded

Tammy, Thanks for taking the time to share your experience. Andy seems to go above and beyond to take care of all of his customers. I am so glad we were able to help you get the vehicle you wanted. Please keep our service department in mind for your needs there too.

February 25, 2016

Completely Satisfied. I had been car-less for 6 months when I reached out to Town East Ford... I didn't know if I would qualify, let alone get approved for a vehicle. I was More

by Melissacv23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Doherty , Thomas O'Doherty
Feb 26, 2016 -

Town East Ford responded

Wow Melissa, Thanks for sharing this great story. Thomas is a good guy and he really knows how to take care of his customers! As you saw Town East Ford is changing the way customers are treated, your words are proof! Keep sending us your friends!

February 25, 2016

Very satisfied! !! I really didn't think my chances of getting a vehicle were very good. My girlfriend recently purchased a car from here, so i figured I would give it More

by Mcmartin091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Doherty, Thomas O'Doherty
Feb 26, 2016 -

Town East Ford responded

Thank you for the kind words. Thomas always works hard for his customers and I love that we were able to help you out even when you didn't think you had a good chance. Town East Ford has been reinventing the way we do business and your post tells the story of how it is working. Enjoy that new car and please tell your friends.

February 19, 2016

Do not go here to buy you car worst dealership around. First I would love to thank you thomas for making it clear to me that when buying your car you never get what you want. Your boss should be real proud More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
thomas, Nate
Feb 22, 2016 -

Town East Ford responded

Hello Chris, Thanks for your honest feedback. I am sorry for the way that things went when you were here. I assure you that Town East Ford never wants to have someone feeling the way you do. I would like to speak with you if possible to address this matter personally. Kevin Miner 972-682-1265

January 21, 2016

Opportunistic Dealer Stay Away NO STARs (Yes its that bad...) Looking to buy a Mustang GT350. Saw one advertised here. Please be careful of this "business" because they have put More

by belmont
Recommend Dealer
No
Employees Worked With
Joe Ripoff
Feb 22, 2016 -

Town East Ford responded

Hello Belmont, I am sorry that your feel that way. When there are vehicles that are limited production and availability, the prices are driven by the market. It is quite simply a supply and demand situation. Many dealer are actually asking for more than what we have been for their limited production cars. If you would like for me to negotiate a better price for you please give me a call. Kevin Miner 972-682-1265

December 02, 2015

This is the WORST dealer I have ever seen. I have purchased a bunch of vehicles in my short life, but this dealer is by far the biggest scum of a dealer that I have ever had the pleasure of int More

by CarBuyingFool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Hill?/Hall
November 06, 2015

Tried 2 Sell Wrecked Car as Clean Let me first start by saying that I understand that accidents are apart of life. As such, there will always be used cars with a history of repairs. I More

by dj75032
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate, Sales Manager
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