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Town East Ford
Mesquite, TX
2,470 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,469 reviews
October 20, 2016
Awesome Purchase I didn't think I would qualify for a new car but Town East Ford made that possible. My salesperson Farle Lutian is very good and awesome at what he d I didn't think I would qualify for a new car but Town East Ford made that possible. My salesperson Farle Lutian is very good and awesome at what he does. Thank you Town East Ford. More
by 2016 Fiesta
Helpful October 18, 2016
Don't Waste Your Time Getting REPAIRS/SERVICE WORK here I originally got my car repaired for collision damage. IT was not done right..the Exterior Strip was coming off of the car and had to take it back not I originally got my car repaired for collision damage. IT was not done right..the Exterior Strip was coming off of the car and had to take it back not once..not twice...but THREE times to get it repaired.the Right Way. The first time I took car back, The service guy Zach Preddy just basically popped off the exterior strip himself and realigned it and sent me on my way. I did not feel this should have been procedure, as Zach is not a body shop man so he was just basically winging it. I gave him the benefit of the doubt thinking okay maybe it is a super easy fix and left. He said if it comes off again, he would order a new part. I came back to the store again about 20 mins later..the strip seemed loser on one side of the car, while the other side had no give and was much tighter seal. I could hear wind coming in on the looser side so I felt like it was not repaired right and could possibly pop off again. He sat there and argued with me...that he wont order another part..when this strip is not defective. Well..I queried, Why did it pop off in the first place IF its not defective then?? . He was very dismissive of me...and was lazy in my opinion. He still did not even take the car back to the service guys to let them take a look since they are the experts. ?He Refused to order a new strip for the car. I explained that I was taking a Cross Country Trip soon in this car...and DID NOT want to take chance that the strip comes off again. He did not seem to care..only telling me that there was no wind coming in...again arguing with me about it. I offered him my Keys to let him see for himself..There is definitely wind coming in on that side of the car..but he sat there and tried to make me feel stupid and would not drive the car. I left and let him know that if the strip came off again..my husband would be back with the car and he would NOT be happy about it. Well.. four days later my husband had to take the car back...when the Strip came off yet again. I was right..it WAS DEFECTIVE. I called and talked to a MGR. as I was done dealing with Zach. I let the mgr know we Must have a new strip ordered...before we leave town. And if this had been done...when I originally had asked to have it done..if Zach had listened instead of Argued...we would not be having this conversation. This Dealership should Really teach its employees like Zach to LISTEN to their customers. And if they are not good LISTENERS..then they need to find a new job. More
by ROSA RUIZ
Employees Worked With
ZACH PREDDY
October 12, 2016
great service and great people to work with no problems great place to buy a car or truck austin tillison worked hard to get us in a nice truck i would be more than happy to refer anyone to town no problems great place to buy a car or truck austin tillison worked hard to get us in a nice truck i would be more than happy to refer anyone to town east ford More
by MIKE MCDONALD
Employees Worked With
Austin Tillison
September 30, 2016
Service with a UK smile. My fiancé and I were in the market for a new F150 King Ranch (specific), so I began to search online. I found one that matched our preference and sub My fiancé and I were in the market for a new F150 King Ranch (specific), so I began to search online. I found one that matched our preference and submitted an inquiry online. To my surprise it was answered almost immediately my Andrew Fisher. We made an appointment for 4 days later (Andrew was never pushy). We went out and met with Andrew and had an awesome experience. Andrew not only showed us the truck he "taught" us about how well made it was. We didn't get the King Ranch due to the terms but Andrew found us a F150 Lariat that is absolutely beautiful. Andrew doesn't know it but to get my fiancé to change his mind once he has his mind set on something is no small task. Needless to say the overall experience was phenomenal and we feel in love with Andy (that's what we now call him). If ever in the market for another vehicle we'll be headed back to talk with Andy. Andrew Fisher/Town East Ford you rock!!!! More
by Fred & Alicia
Employees Worked With
Andrew T Fisher
September 28, 2016
Finally got my truck Juan Guerrero and William in finance helped me and my wife get the track I was looking for! Best experience ever, we tried several places many places Juan Guerrero and William in finance helped me and my wife get the track I was looking for! Best experience ever, we tried several places many places and they said they could not help us because of our situation. Juan took the time to explain how everything works, I didn't think I was going to be able to get approved. A few moment later we where driving away in our new truck. I am very thankful that Town East Ford went out of their way to help me! If you ever need a vehicle ask for Juan G he will help you and guild you in the right direction. More
by 2603
Employees Worked With
Juan Guerrero
September 13, 2016
Highly recommend! Edgar and JR were great through the entire process from my initial contact to very end. Both went above and beyond my expectations. Highly recommend! Edgar and JR were great through the entire process from my initial contact to very end. Both went above and beyond my expectations. Highly recommend! More
by Mustang Mandie
Employees Worked With
JR, EDGAR
September 13, 2016
2015 Nissan frontier Andy was a great salesman and I appreciate his patience in helping me find the right truck for me. Thank you to the whole pre-owned department Andy,Ji Andy was a great salesman and I appreciate his patience in helping me find the right truck for me. Thank you to the whole pre-owned department Andy,Jimmy and Emilio. Thanks 5 star service More
by Mr Reed
Employees Worked With
Andrew T Fisher
September 01, 2016
Got ripped off!!! I couldn't get my truck out of park. I researched this before taking it in for service and knew I it needed a part that cost at the most about $130. T I couldn't get my truck out of park. I researched this before taking it in for service and knew I it needed a part that cost at the most about $130. The service department told me I had to have the entire gear shift mechanism replaced. I argued with them and argued with them and told them I researched this before I brought it to them and I told them they were flat out lying to me. It ended up costing me almost $1000 to get my truck fixed instead of maybe $300. They totally ripped me off. I have nothing good to say about this dealership and I will never ever buy a vehicle from them or go to their service department. I will go to a different dealership which is a little further away. They ought to have their dealership license revoked for all the scams they pull. More
by gigi1762
Employees Worked With
Josh Peters
August 24, 2016
AWESOME!! Trey did a awesome job and got my husband and I the cars we wanted. Best interest rate we've gotten ever!!! So happy! Would definitely recommend! Trey did a awesome job and got my husband and I the cars we wanted. Best interest rate we've gotten ever!!! So happy! Would definitely recommend! More
by Angela
Employees Worked With
Trey Moody
August 18, 2016
New truck! I just want to thank Emilio Amaya and Arturo for helping me get the truck I've been wanting for a long time. Emilio gave me a really good trade in amo I just want to thank Emilio Amaya and Arturo for helping me get the truck I've been wanting for a long time. Emilio gave me a really good trade in amount for my truck and helped through out the whole process as a manager. I also want to thank Arturo for helping me choose the truck and being patient with me through the whole process. This is my second vehicle with town east ford! Definitely going back! More
by Jacoblopez1991
Employees Worked With
Emilio Amaya/ Arturo
