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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
3,001 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 3,001 reviews

August 13, 2024

I have been a long-time customer of Town East Ford. For dependable five-star service, choose Town East Ford! More

by Ed G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Spillman
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Aug 14, 2024 -

Town East Ford responded

Thank you for your continued loyalty and positive feedback! We're honored to be your choice for dependable service, and we appreciate your recommendation. We look forward to providing you with five-star service for many years to come!

August 12, 2024

Service center is terrible. Despite an appointment it took 5.5 business days for them to even look at the car. When we brought it in we told them we needed it back by a certai More

by CSEANMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica
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August 10, 2024

Blake was phenomenal and Dallas did a great job helping me get this vehicle today More

by Jermainecastillo3224
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Town East Ford responded

Thank you for your feedback! We’re excited to hear that Blake and Dallas provided you with phenomenal service and helped you get your vehicle. We appreciate your support and look forward to assisting you again in the future!

August 10, 2024

The service was great and Jim was very knowledgeable and very informative great job ford More

by GEORGEALBERT.JENKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Aug 13, 2024 -

Town East Ford responded

Thank you for the wonderful review! We’re thrilled to hear that Jim provided knowledgeable and informative service. We’re proud of our team and glad you had a great experience. If you need anything else, feel free to reach out. Thank you for choosing Ford!

August 09, 2024

Kevin was amazing to work with. He found me the exact SUV that I wanted. If you need a vehicle Kevin is the man. More

by freemanfamily4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Vroonland, Kevin Hudson
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Aug 12, 2024 -

Town East Ford responded

Thank you for the great review! We’re thrilled to hear that Kevin found you the exact SUV you wanted and made your experience amazing. We appreciate your recommendation and look forward to helping you with any future vehicle needs!

August 08, 2024

Blake helped me get my first new car , thank you so much for all your help . More

by tekyahevans7
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Town East Ford responded

Thank you for your feedback! We’re thrilled to hear that Blake made your first new car purchase a great experience. We appreciate your kind words and are glad we could help. Enjoy your new car, and don’t hesitate to reach out if you need anything else!

August 08, 2024

Solved my issues didn't have to spend a long time waiting for my car to he serviced More

by Antonio Kirkpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that we were able to solve your issues quickly and minimize your wait time. We appreciate your business and look forward to serving you again!

August 08, 2024

Great job finished very quickly will be back for any work I need done thank you all More

by msw69122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Town East Ford responded

Thank you for your review! We’re glad to hear that the job was finished quickly and to your satisfaction. We appreciate your trust and look forward to helping with any future needs. Thanks again!

August 08, 2024

Consistently excellent service, from the ease of scheduling online to the service advisors and technicians. Shannon Fauver is awesome! More

by ICETRIKEBLUE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Fauver
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Aug 12, 2024 -

Town East Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you consistently receive excellent service and that Shannon has made a positive impression. We appreciate your feedback and look forward to continuing to provide you with outstanding service!

August 07, 2024

Kevin Hudson was very helpful and consistent, which led me to buy from Town East, which was further away from other Ford dealers closer to me. I appreciate all the effort and fairness in getting me a fair More

by bilal.chh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hudson
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Aug 08, 2024 -

Town East Ford responded

Thank you for your review! We're glad to hear that Kevin Hudson’s helpful and consistent approach made a difference in your decision to choose Town East Ford, even from further away. We truly appreciate your recognition of his efforts and the fairness of the deal. If you need anything in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

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