
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Great service I had a great service experience and Sean was excellent to work with. He took the time to show me around (this was my first service there) and explai I had a great service experience and Sean was excellent to work with. He took the time to show me around (this was my first service there) and explained my service results and all. Keep up the good work! More
First Impression Speaks Volumes Today, I decided to stop by Town & Country Toyota for my 5K service. My visit was unscheduled and I arrived at the end of the workday. Sean Reed Today, I decided to stop by Town & Country Toyota for my 5K service. My visit was unscheduled and I arrived at the end of the workday. Sean Reed handled my intake process and estimated 90 minutes to complete my service. To my surprise, the 5K service was finished in just over 60 minutes, including a basic car wash. Every employee greeted me with a smile. Sean provided truly exceptional service and made sure I was completely satisfied before I left the service center. More
Service 100k service 2011 highlander All services on this vehicle has been performed by T&C Never been disappointed Had an issue with the lift gate which the staff go 2011 highlander All services on this vehicle has been performed by T&C Never been disappointed Had an issue with the lift gate which the staff got covered by Toyota 👍 More
Brought new car in for minor adjustments Brought the 2019 Avalon in at 722 miles to have the dealer adjust the settings so you can lower the windows and open the sunroof from the remote. I a Brought the 2019 Avalon in at 722 miles to have the dealer adjust the settings so you can lower the windows and open the sunroof from the remote. I also discovered glue residue on the hood from delivery. Both items were addressed, the car was of course washed, and everything is working perfectly. More
Excellent Customer Service My service rep that help me was excellent. Let me know of the additional time I could expect for an unexpected, required software update. Did not le My service rep that help me was excellent. Let me know of the additional time I could expect for an unexpected, required software update. Did not leave me waiting in the waiting room for and extended time after my service was completed. More
2nd vehicle purchase in a month! We appreciate the time and attention for making it a seamless process to purchase our second vehicle in less than a month. Thank you Sean! We appreciate the time and attention for making it a seamless process to purchase our second vehicle in less than a month. Thank you Sean! More
Gary was very knowledgeable and kept me informed. I was very happy with the service. Gary explained things that my car needed other than an oil change and tire rotation. He gave me an approximate time I was very happy with the service. Gary explained things that my car needed other than an oil change and tire rotation. He gave me an approximate time for the repairs and he was actually finished sooner than expected. More
Erza Monell This my second time having Ezra as my service contact. Very good experience both times. Hopefully he will stay around for a while. Great customer ser This my second time having Ezra as my service contact. Very good experience both times. Hopefully he will stay around for a while. Great customer service. More
Service Replaced brake pads. Service was great. Fast repair loved the extra plus of a car wash. Highly recommend town and country toyota. Yea yea yea Replaced brake pads. Service was great. Fast repair loved the extra plus of a car wash. Highly recommend town and country toyota. Yea yea yea More
Fast and friendly Toyota has always been the best service company for my vehicle and the friendliest. The work is great. My car feels like new.Toyota will always be the Toyota has always been the best service company for my vehicle and the friendliest. The work is great. My car feels like new.Toyota will always be the place for my car whenever it needs work. More