Towne Hyundai
Denville, NJ
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Jake and all the other people we worked with were very helpful and pleasant. He told me all there is to know about my car and got me a really good price. I would highly recommend Jake and Towne Hyundai to helpful and pleasant. He told me all there is to know about my car and got me a really good price. I would highly recommend Jake and Towne Hyundai to my friends and family. More
Great salesman. Was able to get a good deal on our new car. Loved the color and new sunroof.this dealership seems very busy and had many customers. car. Loved the color and new sunroof.this dealership seems very busy and had many customers. More
I went looking for a specific Hyundai. I found it at Denville. I was pleased with Joe - he was friendly and professional. This is my fourth Hyundai and I have faith in the brand. I purchased a Tourin Denville. I was pleased with Joe - he was friendly and professional. This is my fourth Hyundai and I have faith in the brand. I purchased a Touring, which was a certified used car. I was not pleased that the next day the check engine light was on and it had to go back with the car. It turns out there was a problem with the exhaust system and they had to keep it. They were nice enough to give me a loaner free of charge but it was very dirty and had cat hair inside of it and my daughter is allergic to cats. I called and reported it and they stated that I could bring it back the following Monday and they would swap it out for a different loaner. All I really wanted was my car back fixed. I had to wait for the part to get shipped in and then they were able to fix it. I would recommend that this dealer check their "certified used cars" for problems before they put that kind of label on the car. I also had to go in and redo all my paperwork because a mistake was made on the paperwork and my monthly payment was more than I had signed off on. They could not bring it down to this price so I had to pay more per month than what was signed off on the day I drove the car off the lot. All in all - I love the car but feel that the overall experience put me questioning going back again to this particular dealership. More
We bought a certified pre-owned 2011 Hyundai Sonata Limited from Sales person: Roger Guerrero. The whole process was fantastic. Roger was friendly and knowledgeable. There was no stress or pushine Limited from Sales person: Roger Guerrero. The whole process was fantastic. Roger was friendly and knowledgeable. There was no stress or pushiness at all. I would definitely recommend Towne Hyundai as a dealership and Roger as salesman. The dealership was very busy with many customers the day we bought our car, and everyone went out of their way to make the process smooth and without hassle. As a CPO car, it needed to have two minor cosmetic fixes and Roger made sure everything was done correctly. Plus, I was given a loaner car. Buying a car here was a positive experience. More
My daughter and I came in looking for a specific car to test drive. Jose approached us and was very friendly with his greeting. He showed us the car, was very honest with his responses to our questions, an test drive. Jose approached us and was very friendly with his greeting. He showed us the car, was very honest with his responses to our questions, and very open minded to our concerns. He allowed us time to discuss among ourselves when we asked, and did all that he could to accommodate our needs. He worked with us to make sure we would be able to get the car that we wanted without going out of our price range. He was patient, courteous, friendly, and we would highly recommend him to our friends. We appreciate everything he did for us. More
We have now purchased three cars from Hyaundi, all from Jose Matos. He is a great, fair, and reliable guy who we can count on time and time again. We would recommend anyone who purchases a car from Towne t Jose Matos. He is a great, fair, and reliable guy who we can count on time and time again. We would recommend anyone who purchases a car from Towne to go to Jose. More
Terrible service i would never go to towne Hyundai again, Anyone who owns a Genesis or Equus avoid this dealer, if i request a loaner car they always give me excuses saying there out of them this is not the Anyone who owns a Genesis or Equus avoid this dealer, if i request a loaner car they always give me excuses saying there out of them this is not the first time they told me this. Your suppose have loaners for customer who own the flagship models !!!! , and the customer lounge don't even get me started , small, uncomfortable no Snacks, Bagels or anything and no car wash really!!!!!. More
My family and I were always treated with respect and professionalism during all of our 3 visits before deciding on the Santa Fe. Follow up calls seem to be standard procedure with this dealership who re professionalism during all of our 3 visits before deciding on the Santa Fe. Follow up calls seem to be standard procedure with this dealership who really seemed to take that extra step to establish an ongoing relationship with them. I'm a senior citizen and I must say that it was my most rewarding and memorable experience ever. More
My husband and I chose Towne Hyundai to purchase our new car because of the repoire they have with their customers. We have been dealing with them since 1997 and never had a bad experience there. We are a car because of the repoire they have with their customers. We have been dealing with them since 1997 and never had a bad experience there. We are always treated like family upon entering the facility, and are greeted with warm hugs and qustions about our family members. Joe Ippolito and his staff take the time to explain and show all aspects of the car and contract in a manner that it is well understood, they also take the time to answer any and all questions to the best of their ability. If an answer is not known they do the work to find the answer. My husband and I have NEVER felt pressured into a vehicle that we didn't like or want. WE would highly recommend this dealership and sales team to anyone looking for a new or used car. Everett and Dinah DeMouth Budd Lake, NJ More
Everyone at the dealership was very friendly and welcoming. My sales person was Jose Matos who was extremely kind and helpful. He gave a thorough explanation of how everything in my car worked. Jose welcoming. My sales person was Jose Matos who was extremely kind and helpful. He gave a thorough explanation of how everything in my car worked. Jose was able to get the car price down to what I was able to afford monthly. Within the week that I purchased the car he made a follow up call with me to check and see how everything was. I also received a courtesy call from a manager. The employees here really show they care! I would definitely recommend Towne Hyundai to anyone interested in buying a new car..friendly and helpful staff with a great selection of vehicles!! More