Towne Hyundai

Fred bent over backwards to get my daughter into the right car at a price she could afford. He was extremely patient, professional and also very knowledgeable. right car at a price she could afford. He was extremely patient, professional and also very knowledgeable. More

Customer service (Jennifer) was FANTASTIC! She went the extra yard for me and helped me get and do what I needed... the rest of the service was VERY good as well.... Not as happy with the price as I had ho extra yard for me and helped me get and do what I needed... the rest of the service was VERY good as well.... Not as happy with the price as I had hoped... but that has more to do with my credit than the dealership! They went the extra yard for me and I was VERY happy! More

I walked into the dealership near around 7 with my I walked into the dealership near around 7 with my father, knowing the sales department closed around 8. After browsing for a minute or so, Fred I walked into the dealership near around 7 with my father, knowing the sales department closed around 8. After browsing for a minute or so, Fred approached my father an I to see if he could aid us. I had looked online in already and had previously checked out the Elantra I had wanted. Fred understood and asked if I would like to check it out more. He pointed out many things, such as trunk space, technological advances, and other cool options on the car. he asked me about any additional options I might be interested in but I declined. He asked if I would like to take it for a test ride and I said I would be happy to. After helping me get comfortable and showing me some other cool things, like the telescopic wheel or sirius radio, we took it for a ride. He was very friendly and helpful, making sure I felt comfortable and knew where I was going. After deciding I wanted that car for sure, Fred asked if my father and I had any questions, and walked us throughout the buying process. Overall, Fred was outstanding. He knew it was a new experience for me and went to every end to make me comfortable and to get a great buying experience. Both he and his financial adviser, who's name escapes me, were very knowledgeable in their fields and made sure I knew exactly what I was getting into. Without a doubt I would come back with any issues, or another purchase, or even a family member/friend for a recommendation. I am extremely grateful to the Denville Hyundai team, and really appreciate their genuine care, concern, and helpful nature. More

I was amazed at how attentive the staff was. This was my first time buying a new car and I had heard horror stories from other people when it came to buying a new car. Not here, Joe Ippolito and his team ga first time buying a new car and I had heard horror stories from other people when it came to buying a new car. Not here, Joe Ippolito and his team gave me excellent service and will be highly recommended to all of my friends. By the way, the Veloster is well above my expectations!!!! More

PLEASE NOTE THAT MY OVERALL EXPERIENCE OF A 4 HAD NOTHING AT ALL TO DO WITH JAKE BUT JUST WITH THE OVERALL PROCESS AND THE LENGTH OF TIME IT TOOK WHICH WAS NOT JAKE'S FAULT. JAKE WAS OUTSTANDING AND A DELIG AT ALL TO DO WITH JAKE BUT JUST WITH THE OVERALL PROCESS AND THE LENGTH OF TIME IT TOOK WHICH WAS NOT JAKE'S FAULT. JAKE WAS OUTSTANDING AND A DELIGHT TO WORK WITH. THE DELAY WITH THE PAPERWORK SEEMED REALLY LONG ALTHOUGH IT WAS EXPLAINED TO ME AS JUST PART OF THE PROCESS BUT I STILL DON'T UNDERSTAND WHY IT HAS TO TAKE SO LONG. ALSO, MY OVERALL EXPERIENCE RATING HAD TO DO WITH THE FACT THAT GETTING A NEW CAR IS A STRESSFUL AND VERY UNENJOYABLE PROCESS. ALSO, THE DEALERSHIP HAS BEEN SENDING ME LETTER AFTER LETTER ENTICING ME TO COME IN SO I DROVE OUT OF MY WAY TO GO AND THEY ONLY HAD ONE CAR TO OFFER ME IN THE MODEL I COULD AFFORD. AGAIN, NONE OF THIS WAS JAKE'S FAULT. MY OVERALL EXPERIENCE WITH HIM WAS A 5 BUT THE REST OF IT SEEMED MORE LIKE A 4 TO ME. More

The salesperson I dealt with was Jose and he was very informative and non pressuring. He just gave me the facts and wasn't trying to convince me to do anything. This was very reassuring considering it wa informative and non pressuring. He just gave me the facts and wasn't trying to convince me to do anything. This was very reassuring considering it was my first time buying a car. When I told him my goal payment per month to make it affordable for me, he did everything he could to get it there and even asked are you sure your happy with this? He also did his best to get me a good trade in price for my old car. My family has boughten several hyundai cars from Jose at Towne Hyundai and will definitely consider him in the future for other friends and family. I felt very comfortable in dealing with Jose because of his patience, and sincerity. More

Our salesman, Jake Hughes, had such a vast knowledge of the car and was patient with all our questions. We are repeat customers and are very pleased with our experience the second time around! the car and was patient with all our questions. We are repeat customers and are very pleased with our experience the second time around! More

Over all experience was great! This is the 2nd time I worked with Fred and he is very friendly, professional and great! I will be back soon for another car for my daughter. The finance side with Terry wa worked with Fred and he is very friendly, professional and great! I will be back soon for another car for my daughter. The finance side with Terry was ok. Terry is a great guy and professional but, the process took forever, was at the dealer for over 6 hours. More

the saleman was very knownledgable in the used car i purchased and was very helpful with little pressure in the purchase of my vehicle. I would recommend towne to my friends and family purchased and was very helpful with little pressure in the purchase of my vehicle. I would recommend towne to my friends and family More

We looked at and drove 4 cars. Jake was informative, helpful and friendly. He also put up with ALL of our questions as well as our occasional indecision. This is why we give him and the dealership all 5 helpful and friendly. He also put up with ALL of our questions as well as our occasional indecision. This is why we give him and the dealership all 5's. More