Towne Hyundai

From the moment I entered the showroom and met Javier, my new car buying experience was outstanding. Javier was most patient with my questions and indecision as to when I'd be ready to move forward. He act new car buying experience was outstanding. Javier was most patient with my questions and indecision as to when I'd be ready to move forward. He actually made me feel like all he wanted to do was to provide me with honest input and to ensure that I'd be very happy with my purchase. He was able to negotiate what I felt was a fair price with little hassle. He even ensured that my experience with the Financial people was a positive one. The sale didn't end with my bringing the car home as several days later Javier called to follow-up on my experience driving the car. He ensured me that if I came across any problems or questions, I could stop by and he would help me. I highly recommend Javier Gutierrez and Town Hyundai to anyone looking to purchase a new car. More

Overall, it was a great experience. We had owned two Hyundai cars in the past and this will be the third one. Love the type of cars. Service was good. They were extremely busy but always made sure that Hyundai cars in the past and this will be the third one. Love the type of cars. Service was good. They were extremely busy but always made sure that we were okay and make sure we knew they were doing whatever they could to try and make the process go quicker. The only thing that I had to give a 4 and not a 5 was the price. The price was not very expensive but at the same time is definitely was a huge stretch from the previous 2010 car that we traded in. It was difficult to make the deal due to the price but they did do whatever they could to make the price in a some what reasonable reach. More

Tom was extremely helpful, knowledgable and professional. He spent time answering questions and allowed me to test drive 3 vehicles while always exhibiting extreme patience and courtesy. He spent time answering questions and allowed me to test drive 3 vehicles while always exhibiting extreme patience and courtesy. More

Fred is one of the best sales people I have ever met. He answered my questions very well. He was friendly and I never felt pressured. Fred made buying a car as low stress as possible. answered my questions very well. He was friendly and I never felt pressured. Fred made buying a car as low stress as possible. More

To whom it may concern, I am taking the time to drop To whom it may concern, I am taking the time to drop you a note in reference to the excellent service , attention, follow up and overall professio To whom it may concern, I am taking the time to drop you a note in reference to the excellent service , attention, follow up and overall profession attitude which I have experienced working with Ken Goss of Towne Hyundai in Denville ,NJ. As a person who has purchased two vehicles from the Towne family business ( Hyundai and Kia )… I always try to work the maintenance on my cars at these dealerships even though it is quite a distance away from my permanent residence. I do have a Hyundai / Kia showroom approximately 5 miles from the house however, there is NO COMPARISON as to the way I get treated at Towne. Since I purchased my vehicle in Denville, I experienced a serious maintenance issue and wanted to speak to the service manager as this was my first introduction to Ken… immediately I can see that I was not rushed, not treated like a number, and the conversation was one of resolving the issue and ultimately making the Towne consumer happy customer. I cannot say the same for the dealer location near me as on occasion I have scheduled service at this dealership due of convenience. There are not too many service managers which go the extra mile as Ken Goss does. My personal car (2011 Sonata) which is the third Hyundai vehicle in the family will have it’s lease expire shortly and you can bet that the first place I will look is Towne Hyundai. People like Ken make me feel at ease and I know that his group will take care of any maintenance concerns which may arise. GIVE THAT GUY A SALARY INCREASE ! Kindest regards, Steve Nahorniak More

Going shopping for a new car can be both exciting and hectic. It's definitely nice to purchase a new car for yourself, but not when one has to deal with pushy and irritable sales personnel. I'm glad to s hectic. It's definitely nice to purchase a new car for yourself, but not when one has to deal with pushy and irritable sales personnel. I'm glad to say, however, that when I went to Towne Hyundai in Denville, NJ I had an experience that was the complete opposite. I met Dave Smith and worked with him in the process of getting my Elantra. I was unsure of what I exactly wanted when I arrived, but with his help and guidance was able to choose a car that was just right for me, and what I was looking for. I am pleased because Dave was patient, polite, and fair as he gave me detailed information between the two vehicles I was considering and assisted me in making my final decision that was within my price range. I am very pleased with my purchase I made because I enjoy my car and appreciate the help I received from Dave while at Towne Hyundai and after during a follow up call I received to see how things were. I took a business card in order to recommend him to others. He is surely an asset to Towne Hyundai. I strongly recommend the dealership as well! More

This is the 3rd car we've purchased from Towne and the reason we came back is the way we were treated by Jose. His attitude is not that of the typical car salesman, it's the attitude of someone that makes reason we came back is the way we were treated by Jose. His attitude is not that of the typical car salesman, it's the attitude of someone that makes you feel comfortable and that builds trust. He never pressures and understands our limits. We felt comfortable enough with Jose and Towne to recommend my wife's parents and they also purchased a car from Jose. More

I have purchased a total of 3 cars now from Joe. The first 2 were pre-owned Santa Fes and the most recent was a brand new Santa Fe. Every time purchasing a car is brought up with my friends or family, first 2 were pre-owned Santa Fes and the most recent was a brand new Santa Fe. Every time purchasing a car is brought up with my friends or family, I immediately tell them to go visit Joe. He has taken WONDERFUL care of me in the past and I am expecting NOTHING LESS in the future. Every time I have needed to return to Towne Hyundai for any service needs, Joe takes amazing care of me. If the service department is booked or has no loaner cars (I have only needed 1 loaner so far by the way but even though they didnt have any available, he made sure I was accomodated), he MAKES SURE I am seen and taken care of when it is convenient for me. I would go so far to say that Joe is not only someone I have made 3 life purchases from, but a friend as well. And this is the first time I have dealt with his assistant Kerry, but she is a sweetheart just as I expected. As I said before, I have already purchased 3 cars from him and I'm sure this will not be the last one assuming he is still in the business (because I plan on having my new car for QUITE a long time seeing how I just love it). Towne Hyundai as a whole is a fantastic dealership, everyone there is attentive, helpful, and incredibly friendly. If you are in the market for a new (or used) car, take my advice and go to Towne Hyundai and ask for Joe or Kerry. More

I bought a new car today and the entire experience was friendly and professional. Jose Matos, my salesman, was pleasant , positive and knowledgeable. Jose took a lot of time to explain the tech features o friendly and professional. Jose Matos, my salesman, was pleasant , positive and knowledgeable. Jose took a lot of time to explain the tech features of the car and was very professional in his appearance, courteous in his manner and always helpful. Buying a car can cause agita in many cases but this was a positive, low key approach with little pressure in any facet of the process. My advice would be to ask for Jose and you will be very pleased. More

i would tell anyone before they buy a hyundai to go to this dealership.i have bought 2 cars in the past 2 yrs.,and i am on my way for my third this week [11/02/11].you will not find a better overall deal this dealership.i have bought 2 cars in the past 2 yrs.,and i am on my way for my third this week [11/02/11].you will not find a better overall deal from anywhere else.joe ippolitto is the best salesman i have ever met, from buying to tradeing in processes, he is one great person, he has it all for the consumer' hands down.the service dept. is the best above all else' no pressue only whats best for your vehicle.by the way i have bought cars since 1972 enough said. More