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Toyota Direct
Columbus, OH
1,466 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,466 reviews
May 14, 2025
Justin was great. Very polite and helpful as was everyone who helped me. I would definitely recommend Toyota Direct to others. Thank you! Very polite and helpful as was everyone who helped me. I would definitely recommend Toyota Direct to others. Thank you! More
by rboydwbts
Verified CustomerEmployees Worked With
May 14, 2025
Quick efficient and hopefully just a precursor of my experiences with Toyota direct service!! Thank you for being so quick and efficient. And humorous, you made me laugh while I was there. experiences with Toyota direct service!! Thank you for being so quick and efficient. And humorous, you made me laugh while I was there. More
by ahoule7
Employees Worked With
May 14, 2025
Ron Helmet could is an asset to your service department! You need more mechanics like him!!! You need more mechanics like him!!! More
by JBECK50
Employees Worked With
May 14, 2025
Made me feel very comfortable and was a pleasure to talk to and was very helpful to and was very helpful More
by bfsheetmetal425
Employees Worked With
May 14, 2025
Spacious facilities,courteous staff ,great seating arrangements with television screens and provisions like coffee,tea bags,,hot chocolate and snacks.Everything is great with siren atmospheres to rela arrangements with television screens and provisions like coffee,tea bags,,hot chocolate and snacks.Everything is great with siren atmospheres to relax while waiting for service More
by stephennkrumah247
Employees Worked With
May 14, 2025
Everything was scheduled and well executed with in the shortest time which made me to choose them for future services shortest time which made me to choose them for future services More
by Michael Ablanga Jusu
Employees Worked With
May 13, 2025
Our salesman Jeff Kazee was an absolute gem. He was the only one to approach us in the pouring rain, showed us multiple vehicles and showed us the differences. I did feel a little rushed and He was the only one to approach us in the pouring rain, showed us multiple vehicles and showed us the differences. I did feel a little rushed and pressure from the sales manager when he tried to say that someone was interested in the car I bought….. 30 minutes before closing. lol yeah okay buddy. He did come check in with us multiple times and negotiated closer to what I was asking. I should’ve asked for added accessories. Regardless, super polite and clean facility and would recommend my boy Jeff and Dee everyday of the week. Thomas was absolutely joy to work with! More
by amaandaspencer
May 13, 2025
Great friendly knowledgeable service! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! More
by bimwili29
Employees Worked With
May 13, 2025
We aren’t happy to take care my car my tire get light on the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag n the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag number they said no manager right now More
by omaraani2008
Employees Worked With
Frist day Anthony Rondon. Second day Larissa Sanker
