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Toyota Direct

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.2
1,483 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,484 reviews

April 24, 2025

Clifford explained what my car needed and provided me an estimate. Service was excellent. Waiting area clean. More

by sheppe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

So expensive part and labor cost even for minor issue fix and warranty covered parts will not be replaced and will be repaired with user cost. More

by darwinalex1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mindy Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

All was well except I’m having issues connecting my phone. I’m very upset about it. You are too far away to make another trip. Any suggestions More

by mary.fulton2013
Recommend Dealer
Yes
Employees Worked With
I don’t know who they are
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April 24, 2025

Service team is very good at what they do! Always pleasant and professional! Takes the stress off knowing they are there to help. More

by mstmarnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

Great experience, support and help with service. Quick and easy turnaround time and easy communication More

by hrincon262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

Great customer service and excellent service. I appreciate all the help thank you guys so much. More

by iqraabdi6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank
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April 24, 2025

It was good experience to be there, people were helpful. I'll definitely recommend friends. More

by riim40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

We always go to direct collision because of the outstanding service provided by Matt and the whole team! Thanks again. More

by charleslupi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt at the collision center
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April 19, 2025

There was a problem with the wrong tires, Lacy got the correct size and got me taken care of! she provided great service! More

by tgrinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Sanker
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April 19, 2025

I love Toyota Direct, they have always taken care of my truck since the day it was ordered and delivered to the dealership. More

by emain80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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