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Toyota Direct
Columbus, OH
1,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,585 reviews
May 29, 2025
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More
by g.baskin
Verified CustomerEmployees Worked With
May 29, 2025
timely and efficient, service details fully explained and Isatou Jahateh was very profession and knowledgeable Isatou Jahateh was very profession and knowledgeable More
by Ebrima
Employees Worked With
May 29, 2025
They didn’t fix anything I came there for. They made an appt and kept saying the guy was supposed to leave at 5. My appt wasn’t until 430. They didn’t fix my fob, my seat belt , my readio isn’ They made an appt and kept saying the guy was supposed to leave at 5. My appt wasn’t until 430. They didn’t fix my fob, my seat belt , my readio isn’t working. My light that’s needs reset on my dash. What a waste of time. And I work alot so i don’t have all the time in the world to drive across Town and wait. Then they said my seat belt would be 500.00 to fix. I need to go with a. Honda. Pretty irritated More
by JENNIFERC4218
Employees Worked With
I have no idea who it was. Look at my ticket
May 28, 2025
I bought a 2005 Sienna from Toyota Direct 20 years ago. We were very happy with it. Last week, I bought a 2025 Camry. The process is very pleasant. We were very happy with it. Last week, I bought a 2025 Camry. The process is very pleasant. More
by wangjueosu
May 27, 2025
Caleb and the team did a good job of diagnosing the issue and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. More
by jaberle35
Employees Worked With
May 27, 2025
Clean service and waiting area, good and thorough communication during the service. Up front pricing no surprises communication during the service. Up front pricing no surprises More
by sdjones55
Employees Worked With
May 27, 2025
Caleb and the team did a good job of diagnosing the issue and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. More
by jaberle35
Employees Worked With
May 26, 2025
THANK YOU FOR YOUR SERVICES . I WILL SENT MY FRIENDS on this place. The garage was very clean. I WILL SENT MY FRIENDS on this place. The garage was very clean. More
by albertbakekika
Employees Worked With
May 26, 2025
As always, Chris was great and that is why I return for service department at Toyota Direct on Morse and 270. service department at Toyota Direct on Morse and 270. More
by rwils
Employees Worked With
May 26, 2025
Everyone I spoke to at Direct Collision were very nice and professional. The estimate to repair my car by Mike was spot on. I would definitely go back to Direct Collision, but I hope I want need to do so and professional. The estimate to repair my car by Mike was spot on. I would definitely go back to Direct Collision, but I hope I want need to do so! More
by MLARKIE
Employees Worked With
Mike, who did my estimate. reception employees
