Derrick Palm
Derrick Palm at Toyota Direct

Derrick Palm

Sales

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Derrick Palm

November 05, 2026

Dealership Rating
Employee Rating

Great place and inventory. Russell was very helpful, patient, knowledgeable and professional. Will work with them again. More

by Alex W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Doddroe, Malek Abed

Nov 05, 2026

Toyota Direct responded

Hi Alex, it's great to hear that Russell was able to help you out and we’d love to work with you again! Thank you for choosing Toyota Direct.

October 31, 2026

Dealership Rating
Employee Rating

No pressure, worked hard to get the model I was looking for and succeeded. Many thanks! More

by alan55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Wiley

Oct 31, 2026

Toyota Direct responded

We are so grateful for your business at Toyota Direct, thank you very much!

October 24, 2026

Dealership Rating
Employee Rating

Wonderful that treated me always like a family, it’s my third car I am buying from here since 2004 More

by baahmadou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Doddroe, Malek Abed

Oct 24, 2026

Toyota Direct responded

We really appreciate you taking the time to leave Toyota Direct this awesome review, thank you!

September 22, 2026

Dealership Rating
Employee Rating

Russell Doddroe is a valuable asset to this dealership! From the start to the finish- we were treated with integrity, courtesy, and honesty at this dealership. No high pressure or double talk. More

by jnlzone3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Russell Doddroe , Derrick , Title department

Sep 22, 2026

Toyota Direct responded

Thank you for sharing your experience with Russell and the team! We will be sure to pass along your feedback. - Toyota Direct

September 21, 2026

Dealership Rating
Employee Rating

People were very nice and helpful especially Jeff and Dee try to answer all my questions and make it easy to decide . I really appreciate them and will recommend to my friends . Thanks again More

by Gmoradit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2026

Toyota Direct responded

We’re grateful for your five-star review! We’ll pass along your kind words to Jeff and Dee. We hope to see you again at Toyota Direct!

August 24, 2026

Dealership Rating
Employee Rating

The ntire staff is super friendly and helpful. They got me in and out very quickly. More

by cordiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chi

Aug 25, 2026

Toyota Direct responded

Thank you for reviewing Toyota Direct! It was so kind of you to share your experience.

August 11, 2026

Dealership Rating
Employee Rating

Very smooth transaction. Jeff is a great guy, knowledgeable and kind. Derrick was a pleasure on getting my transaction financed and complete. My only thing is I should have More

by Rick Burkhead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Walden, Jeff Kazee

Aug 12, 2026

Toyota Direct responded

Hi Rick, thank you for sharing your feedback about Jeff and Derrick; we'll pass along your kind words to them! We hear your concerns about the timing of the extended warranty discussion, and we’ll try to provide more space for future clients to consider their options. Thank you for choosing Toyota Direct, and we hope to welcome you back again down the road!

May 08, 2026

Dealership Rating
Employee Rating

Everyone at Toyota Direct was very pleasant to work with. I greatly appreciate the “no hard” sale. More

by rhondareed2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Walden , Quinton Stewart

April 11, 2026

Dealership Rating
Employee Rating

Columbus’s best dealership offers the best deals. I’ll definitely be coming back. Fadi Hamid was great. More

by Fhamid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 06, 2026

Dealership Rating
Employee Rating

Toyota Direct service and sales teams always do a great job. Never try to upsell, just give manufacturers recommendations and let you decide for yourself which services if any to perform. More

by bfinn76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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