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Toyota Direct
Columbus, OH
1,353 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,353 reviews
Verified Customer
January 29, 2025
Clifford was great. I needed to be out by a certain time and he made it happen. Actually was ahead of time. He looked out for me and got me a great deal. I needed to be out by a certain time and he made it happen. Actually was ahead of time. He looked out for me and got me a great deal. More
by jrts34
Employees Worked With
January 29, 2025
GREAT SREVICE! HANDS DOWN ONE OF THE BEST!!! RECOMMEND HIGHLEY!! MINDY SERVICE WRITER WAS EXCELLENT!! HANDS DOWN ONE OF THE BEST!!! RECOMMEND HIGHLEY!! MINDY SERVICE WRITER WAS EXCELLENT!! More
by clane9
January 28, 2025
I take my car to Toyota Direct for service because of my trust in the service representative. I've dealt with Jim Elgin for years and trusted him implicitly, and since his retirement I've been working with trust in the service representative. I've dealt with Jim Elgin for years and trusted him implicitly, and since his retirement I've been working with Clifford Williams and he has my trust. I know his advice will keep my car in its best shape and not gouge my wallet. More
by domfrissora
Employees Worked With
January 28, 2025
Excellent team very knowledgeable great communication I really appreciated the effort they put on every detail Thank you really appreciated the effort they put on every detail Thank you More
by Ibrahim
January 28, 2025
Delivered as promised. Clean, friendly, and pain free buying experience. I would buy here again. Clean, friendly, and pain free buying experience. I would buy here again. More
by jeremyclune12
Employees Worked With
January 28, 2025
My advisor Mindy was great! Kept me well informed with the progress and timeframe of the repair!! Kept me well informed with the progress and timeframe of the repair!! More
by jdye82
Employees Worked With
January 27, 2025
Great agents who are informed, friendly,knowledgeable and willing to help with attention to detail. willing to help with attention to detail. More
by bitambui
Employees Worked With
January 27, 2025
Chris Grossman is outstanding! He and his team are consistently excellent! I trust him and his very helpful guidance through these many years. He and his team are consistently excellent! I trust him and his very helpful guidance through these many years. More
by JackMar
January 27, 2025
Great job very nice staff love the new waiting room gave good feedback on our vehicle good feedback on our vehicle More
by evangelistpbyrd1
Employees Worked With
