Back

Toyota Direct

Columbus, OH

4.2
1,354 Reviews
Contact Dealership

4248 Morse Rd

Columbus, OH

43230

Directions

By Type

Showing 1,354 reviews

January 27, 2025

Great job very nice staff love the new waiting room gave good feedback on our vehicle More

by evangelistpbyrd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Great service. They fixed the problem quickly and w as s bam o the road quickly. Thank you sir More

by bigoe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy deppen
January 25, 2025

Very personable and great at his job. Still wish you all details cars at good rates More

by jessicaburns338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

For a normally scheduled service and a check engine light, they kept my car for four days. The delay was caused due to the computer not being able to connect with the car, thus not diagnosing the probl More

by smhikida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Both people were really curious, the staff there is second to none, and they got me in and out in a timely manner More

by DB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Poor customer service received, I had a very bad experience for purchasing a vehicle and also taking my vehicle to their service department. More

by nanaarhin55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
January 23, 2025

Chris Grossman makes sure the service is thorough, reasonable and as fast as possible. He keeps me coming back. More

by lmorgan1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Did what they said they would do and follow thru with their promises.. Process was very fast. More

by gail_hounshell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Islam Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Good deal on our two new cars. Trade-in amounts were fair and they worked hard to get us the loan rate we wanted. Would recommend Toyota Direct for buying your next car. More

by ddesender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malek Abed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kazee
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

He was concerned about what the car needs and the use of my coupon.also the needs for the car in the future. More

by fthompson1254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
29
...