John Marnell
John Marnell at Toyota Direct

John Marnell

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.8
59 Reviews
4.8

59 Reviews

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59 Reviews of John Marnell

May 31, 2026

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Employee Rating

I believe that Toyota Direct has no equal. I have worked with Mindy Hill for the last decade, and always enjoy the experience. I look forward ti it and always when possible seek her out for wo More

by DALEKOCAREK
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Recommend Dealer
Yes

May 29, 2026

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The agent at the dealership Jonathan marvel advised me on major and urgent service to do and the time taken for the service was within what he promised More

by gilbertmelly
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Recommend Dealer
Yes

May 26, 2026

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Very easy to schedule and work with. Finished with my appointment exactly when they said they would, which is a rarity for dealers in this area. More

by gleyland
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Recommend Dealer
Yes

May 12, 2026

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Very satisfied only there for an hour. No complaints and the waiting room was very nice. More

by nay
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Recommend Dealer
Yes

April 11, 2026

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I came in for oil change, and now my car is saying that I need service a oil change not very happy with the results More

by bodiddy522
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Recommend Dealer
No

March 11, 2026

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Johnathan Martell was fantastic! ! He had everything wrapped up perfectly and waiting for me when I returned! More

by janesinclair.rn
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Recommend Dealer
Yes

February 12, 2026

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Always a great experience! Very friendly, helpful staff! Will continue to return for future service! More

by Michael
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Recommend Dealer
Yes

January 29, 2026

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I appreciate the workers that showed up in a level 3 snow storm to help their customers More

by nichelenn
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Recommend Dealer
Yes

Other Employees Tagged: Not sure of all the workers that showed up in a level 3

January 26, 2026

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Long wait, but work was completed in two days. Manager was friendly and kept me updated. More

by cheffrenche
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Recommend Dealer
Yes

January 02, 2026

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When getting service you are treated like family and servicing is always super speedy. Would recommend to any friends and family. More

by cbird
Recommend Dealer
Yes
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