John Marnell

I came in for oil change, and now my car is saying that I need service a oil change not very happy with the results need service a oil change not very happy with the results More

by bodiddy522 Verified Customer Verified Customer

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Johnathan Martell was fantastic! ! He had everything wrapped up perfectly and waiting for me when I returned! ! He had everything wrapped up perfectly and waiting for me when I returned! More

by janesinclair.rn Verified Customer Verified Customer

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Always a great experience! Very friendly, helpful staff! Will continue to return for future service! Very friendly, helpful staff! Will continue to return for future service! More

by Michael Verified Customer Verified Customer

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I appreciate the workers that showed up in a level 3 snow storm to help their customers storm to help their customers More

by nichelenn Verified Customer Verified Customer

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Long wait, but work was completed in two days. Manager was friendly and kept me updated. Manager was friendly and kept me updated. More

by cheffrenche Verified Customer Verified Customer

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When getting service you are treated like family and servicing is always super speedy. Would recommend to any friends and family. servicing is always super speedy. Would recommend to any friends and family. More

by cbird Verified Customer Verified Customer

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Super-easy to schedule. I trust that they have my cars best interest in mind. They had an opportunity for an upsell, but gave advice instead and that drives loyalty. Than I trust that they have my cars best interest in mind. They had an opportunity for an upsell, but gave advice instead and that drives loyalty. Thanks Toyota Direct!!! More

by chris eastman Verified Customer Verified Customer

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It was good service , not so long time, good customer service I was satisfied Thank you service I was satisfied Thank you More

by jeanmcesar24 Verified Customer Verified Customer

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This visit was the best Ive had at Toyota Direct. Usually when I pull in there are a dozen employees milling about but there are no or few customers in the bays but I have to wait for a service rep t Usually when I pull in there are a dozen employees milling about but there are no or few customers in the bays but I have to wait for a service rep to approach me. On this visit Jonathan greeted me immediately. He quickly took in my vehicle and at the end of the service even walked me to the lot to show me where my car was located. He was excellent. More

by william.carpenter Verified Customer Verified Customer

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Efficient, easy in and out, service needed was explained in detail. Friendly personnel. Nice waiting area. in detail. Friendly personnel. Nice waiting area. More

by krnbnntt Verified Customer Verified Customer

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