Toyota Direct

This dealership provides an outstanding car-buying experience with a knowledgeable staff and a fantastic selection of quality vehicles. experience with a knowledgeable staff and a fantastic selection of quality vehicles. More

Excellent service and staff at Toyota Direct. Waiting lounge was accommodating and service was performed promptly Waiting lounge was accommodating and service was performed promptly More

2025 RAV4, less than 2100 miles. (Yes 2100 miles). Infotainment system not working with cell phone. In shop (3) times. On the 3rd time car needed to have dash disassembled and unable (Yes 2100 miles). Infotainment system not working with cell phone. In shop (3) times. On the 3rd time car needed to have dash disassembled and unable to return to us. It is a Holiday week, lost use of car for at least (4) days in a row now. Service department was very straightforward and honest with everything however was unable to provide a loaner vehicle. Service rep said they could help us rent a car, but there are no guarantees that Toyota would reimburse us for the rental. I am not personally upset with the service department or those looking at the car just upset that I paid $40,000+ for a car and when trying to get warranty work done on it that required the service department to hang onto it for extended amount of days over a holiday they were unable to provide a Loaner vehicle. More

Russell not only matched,. but beat the bottom line on the cost of my new 2025 RAV4 XLE from another dealership! He explained the complete process & answered all questions that but beat the bottom line on the cost of my new 2025 RAV4 XLE from another dealership! He explained the complete process & answered all questions that my daughter & I both asked. After the sale was completed he again impressed us with the details of newer features & implemented the phone, map a & 3-month free trial with SiriusXM. FULL SERVICE from an experienced salesman who has won over not only myself as a future customer, but perhaps also my daughter 🤗 Thank you, Russell ☺️ Sandy Walter More

Great experience . Justin was very informative and detailed in explaining the issues and recommending services. Justin was very informative and detailed in explaining the issues and recommending services. More

My experience has always been positive. We’ve bought several cars and they always provide quality service We’ve bought several cars and they always provide quality service More

Sal was great and dealt with my inexperience in car buying very well. Good experience buying very well. Good experience More

When we arrived me and my wife, we saw Schneider at the door and he gave us a very warm welcome. He leaded us to his office and he took care of us. He was very professional. door and he gave us a very warm welcome. He leaded us to his office and he took care of us. He was very professional. More

I was reluctant to bring my car here because of past experiences, but I decided to give direct another chance. I requested a simple oil change and multipoint inspection. After getting the car back, I no experiences, but I decided to give direct another chance. I requested a simple oil change and multipoint inspection. After getting the car back, I noticed the invoice stated a tire rotation was completed without my permission, and I was charged for it. After driving the car home I noticed steam coming from under the hood. Of course I check and when I did, I noticed red fluid, likely antifreeze, all over the engine. I'm not sure if something was damaged or if fluid was spilled somehow. Either way, the work at this service center is below average and I would rather take my car to another service center to have it checked out than to waste time and money dealing with Direct. I don't think I'll give Direct my business ever again. More

Service experience was Courteous, quick, efficient experience. Overall good job completed promptly and efficiently. Thanks . experience. Overall good job completed promptly and efficiently. Thanks . More