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Toyota Direct
Columbus, OH
1,334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,334 reviews
April 19, 2025
I love Toyota Direct, they have always taken care of my truck since the day it was ordered and delivered to the dealership. truck since the day it was ordered and delivered to the dealership. More
by emain80
Verified CustomerEmployees Worked With
April 19, 2025
Carlos was very professional and polite. He made us feel comfortable and was honest throughout the deal. He made us feel comfortable and was honest throughout the deal. More
by jwilliams8425
April 19, 2025
Excellent and professional sales and finance personnel Show room very inviting and welcoming Smooth and quick delivery Show room very inviting and welcoming Smooth and quick delivery More
by husseinosu
April 19, 2025
It was a great experience and great customer service. thank you. That is all I have to say. thank you. That is all I have to say. More
by mcjohnson122
April 18, 2025
Major problems trying to pay bill for my step son over the phone. Called three times, receptionist could not get cashier or assigned service rep to answer phone the phone. Called three times, receptionist could not get cashier or assigned service rep to answer phone More
by jeanneherriott
Employees Worked With
April 16, 2025
Good customer service I will always continue to service my car there please continue the good work you guys are doing great my car there please continue the good work you guys are doing great More
by sadiatu28
Employees Worked With
April 15, 2025
Service was done when promised. Made sure I was happy with the result I was. Made sure I was happy with the result I was. More
by ktsummers
Employees Worked With
April 15, 2025
Everyone was so kind, helpful and informative. I didn’t even wait a long time for service to be completed. I didn’t even wait a long time for service to be completed. More
by johnr2416
Employees Worked With
April 14, 2025
My service is always great with Chris Grossman. He does a fabulous job!!! I have been dealing with him for many years and my Toyota's are always running for many years. I think he is all around He does a fabulous job!!! I have been dealing with him for many years and my Toyota's are always running for many years. I think he is all around Amazing!!!! More
by jlkeller0
Employees Worked With
