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Toyota Direct
Columbus, OH
2,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,064 reviews
March 14, 2026
Great experience. Listened and followed through effectively. They made sure they answered my questions. Recommended dealership. Listened and followed through effectively. They made sure they answered my questions. Recommended dealership. More
by lrperdew
Verified Customer
March 13, 2026
Great experience sales and finance team very professional, personable, efficient, trustworthy. Overall happy with my trade and new Toyota! professional, personable, efficient, trustworthy. Overall happy with my trade and new Toyota! More
by dmaraffa
March 13, 2026
Friendly and very low pressure on additional recommended services. Nice waiting area. Sealed transmission fluid changed...no issues. services. Nice waiting area. Sealed transmission fluid changed...no issues. More
by Dana
Employees Worked With
March 12, 2026
Close to my home. Friendly, was in and out in an hour. Oil change and brake fluid. Friendly, was in and out in an hour. Oil change and brake fluid. More
by Givionnena
Employees Worked With
March 12, 2026
Professional, personable, efficient, trustworthy, prompt, transparent, reasonably priced. I would recommend this dealership to my family and friends. transparent, reasonably priced. I would recommend this dealership to my family and friends. More
by ckamnick
Employees Worked With
March 12, 2026
Easy and efficient. Cares about the customers and has great quality service. Always will come back. Cares about the customers and has great quality service. Always will come back. More
by Jawkesh
Employees Worked With
March 11, 2026
Johnathan Martell was fantastic! ! He had everything wrapped up perfectly and waiting for me when I returned! ! He had everything wrapped up perfectly and waiting for me when I returned! More
by janesinclair.rn
Employees Worked With
March 11, 2026
Service was great. Reps were great all along the way. The cost for services seems above average for sure. Various items seem on par while others are much greater. Have Reps were great all along the way. The cost for services seems above average for sure. Various items seem on par while others are much greater. Have bought and taken my cars there for service for over 15 years so I have seen the progression. Techs are great and facility is nice. More
by mark.flock
Employees Worked With
Jason in service - 5 stars
March 10, 2026
I had a wonderful 10k mile tune up! It was a very busy Saturday but the lobby was very comfortable with great seating options, plenty of drink options and hot popcorn! I made myself rig It was a very busy Saturday but the lobby was very comfortable with great seating options, plenty of drink options and hot popcorn! I made myself right at home while I waited. Thanks for always taking such great care of not only our cars but also your customers! Thats why I keep going back! More
by mcatwell23
Employees Worked With
Other Employees :
Everyone!!!!
