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Toyota Direct
Columbus, OH
1,335 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,335 reviews
April 05, 2025
Derrick and Paul Sayre are fantastic! They were a major help! I love my 4Runner! They were a major help! I love my 4Runner! More
by stredfern81
Verified Customer
April 04, 2025
Cliff was very professional and kept me updated regarding my vehicle. When it was time to pick it up, he gave me options based on their hours for the next two days. my vehicle. When it was time to pick it up, he gave me options based on their hours for the next two days. More
by akahmed1
Employees Worked With
April 04, 2025
I asked for a paper printout of additional services my car needed. I was informed by Maggie that it was attached to my paperwork. Once home I realized the paperwork was not attached. Called the center bac car needed. I was informed by Maggie that it was attached to my paperwork. Once home I realized the paperwork was not attached. Called the center back again to request a copy and did not receive a call back but instead received a text from someone with no name and again it was not what I requested. I don't understand what eso hard about printing a copy of additional services needs and the cost. The service department for my car is always great as usual. More
by lebeale319
Employees Worked With
April 04, 2025
They honored the warranty I purchased and did not give me any hassles. Have recommended Toyota direct Diamond warranty to all my friends and family any hassles. Have recommended Toyota direct Diamond warranty to all my friends and family More
by tim.heinlein.20
Employees Worked With
I believe the Gentleman who helped me was named Randy
April 04, 2025
I brought my truck in twice for squeaking brakes and they still squeak. The last time it was in for service, they had the truck for over a week. Still not resolved. still squeak. The last time it was in for service, they had the truck for over a week. Still not resolved. More
by hickmanjoe000
Employees Worked With
I don’t recall
April 04, 2025
I like Toyota Camry very good car I enjoyed it and I like it t like it t More
by yasinyaska
Employees Worked With
April 03, 2025
Direct Toyota has been exceptional - from the initial purchase to the outstanding service. Cliff is the best service advisor. He always makes sure my Rav4 service maintenance is up to date, tries to fi purchase to the outstanding service. Cliff is the best service advisor. He always makes sure my Rav4 service maintenance is up to date, tries to find me the best price and even caught a nail in my tire the day before I was headed to Indiana for my sons wedding. All this great service with a smile. Thanks for all you do Toyota Direct!!! PS The lounge is the best with freshly popped popcorn, bagels, donuts, gourmet coffee and slushy all for free 🥰 More
by Happy Customer
Employees Worked With
April 03, 2025
Service was great. Maggie went over and above expectations and answered all of my questions. Maggie went over and above expectations and answered all of my questions. More
by jellysd
Employees Worked With
