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Toyota Direct
Columbus, OH
2,563 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,563 reviews
November 05, 2025
Easy drop off and pick up. No complaints over here! Was able to get my car the next day No complaints over here! Was able to get my car the next day More
by allym73
Verified CustomerEmployees Worked With
November 04, 2025
I have bought 3 cars there and been treated well, I would go there first if I need a new car. go there first if I need a new car. More
by neilmcknight72
Employees Worked With
November 03, 2025
The service techs that assisted me were very friendly and helpful. Notably, the service took less time than was estimated. The only issue was the slushy machine was not working in the waiting area....lol. helpful. Notably, the service took less time than was estimated. The only issue was the slushy machine was not working in the waiting area....lol. More
by dagreer33
Employees Worked With
Parris
November 03, 2025
Efficient, easy in and out, service needed was explained in detail. Friendly personnel. Nice waiting area. in detail. Friendly personnel. Nice waiting area. More
by krnbnntt
Employees Worked With
November 03, 2025
The service center has always been very responsive to any maintenance or service issues I have had with my vehicle. maintenance or service issues I have had with my vehicle. More
by crinehart1
Employees Worked With
November 03, 2025
I don’t like that your service people are always trying me to spend most money. me to spend most money. More
by ojama1960
Employees Worked With
November 02, 2025
Schneider was great to work with it! ! He made the buying experience so simple and pleasant! ! He made the buying experience so simple and pleasant! More
by nicole.foos360
November 01, 2025
Overall, I was very satisfied — I got the deal I was looking for. I’ve been a Toyota customer for over 10 years. looking for. I’ve been a Toyota customer for over 10 years. More
by akazempour
October 31, 2025
Everything went great. Cliff made me feel welcomed and taken care of. Thank you for the popcorn and slushy. Cliff made me feel welcomed and taken care of. Thank you for the popcorn and slushy. More
by karkeyes1
Employees Worked With
October 30, 2025
Isatou was great. Very friendly, very attentive and she kept me up to date on the status of my vehicle. Thank you! Very friendly, very attentive and she kept me up to date on the status of my vehicle. Thank you! More
by samger2
Employees Worked With
