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Toyota Direct
Columbus, OH
2,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,258 reviews
June 19, 2025
Headed to Akron with a seemingly unstable ride with a vibration on the right front passenger. All tires were severely out of balance and there is a little bump in that tire. Why was I not made aware? W vibration on the right front passenger. All tires were severely out of balance and there is a little bump in that tire. Why was I not made aware? Who phoned in the job? More
by musicdirguy
Verified CustomerEmployees Worked With
I don’t know
June 19, 2025
Chris Grossman is outstanding, and I always go to him when I need anything for my Toyotas. I have for over a decade and will continue. I highly recommend him! when I need anything for my Toyotas. I have for over a decade and will continue. I highly recommend him! More
by JackMar
Employees Worked With
June 19, 2025
Chris Grossman is my go to Service Guy. I trust his advice when my 2 Toyotas need maintenance! I trust his advice when my 2 Toyotas need maintenance! More
by rlt.mbt1952
Employees Worked With
June 19, 2025
He was very rude and unprofessional. It’s too long to get my car back even though I had an appointment. Not please with him It’s too long to get my car back even though I had an appointment. Not please with him More
by adiallo2003
Employees Worked With
June 18, 2025
Staff was professional and polite as always, but service was far too expensive for simple things like an oil change. Will be looking for other services to do simple maintenance like this. Received no notif was far too expensive for simple things like an oil change. Will be looking for other services to do simple maintenance like this. Received no notification via text that my vehicle was ready. More
by kmaicher
Employees Worked With
June 18, 2025
It was very good. It was very good. It was very good. It was very good. It was very good. It was very good. It was very good. More
by klfreeman0269
June 17, 2025
They are very focused on making the deal. Know what you are willing to pay, and what you want for your trade. They are in the business of moving cars, so once you find the car you want move Know what you are willing to pay, and what you want for your trade. They are in the business of moving cars, so once you find the car you want move or it will move fast. More
by dowden4u
June 17, 2025
Popcorn Speedy Accurate Expanded Good Services Good hours Appointments Friendly Courtesy Impressive Impromptu Early Helful hours Appointments Friendly Courtesy Impressive Impromptu Early Helful More
by Barb
June 16, 2025
No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you service it was excellent respect and polite are quality of service people. Happy for that Thank you More
by roshika.bishnu
Employees Worked With
