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Toyota Direct - Service Center

Columbus, OH

4.1
901 Reviews

901 Reviews of Toyota Direct - Service Center

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March 13, 2025

Great service except for cost! ! Pricy!!! Bob is great! Bagel was good! Coffee great also! More

by linkreuter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in service
March 13, 2025

The service was fine. However, the verbal quote of the service ahead of time was not accurate—I was quoted $410, but the exact service quoted ended up being billed at $587 More

by ross_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mindy Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Awesome services delivered by all employees at the Toyota direct location off Hamilton Rd. I will definitely visit again. More

by chadenewman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sayer
March 12, 2025

Jeremy explained everything throughly , the dealership was clean, overall a great experience as always here More

by todd.abens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

I was greeted as soon as I pulled up to Toyota. I had an appointment with Taye and was seated while he was located. Taye helped me with my car choice and kept me informed at every step, More

by llburge
Recommend Dealer
Yes
Employees Worked With
Taye Darwish
March 10, 2025

Wait was a little long. Customer service Top notch!! Very Informative and Kind! Will Return!!! More

by wvaughn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Sanker (5*)
March 08, 2025

ALL WENT GREAT AND PEOPLE WERE EXCEPTIONALLY HELPFUL. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. More

by jameshiss1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Service was like l expected. The time spent as promised. He was very friendly and professional More

by ezanme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

No hassle service and a comfortable waiting area (with coffee and popcorn) make these appointments relaxing and enjoyable. More

by iamsmithiam
Recommend Dealer
Yes
Employees Worked With
Mohamed Amin Abdiaziz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I have been with Toyota for over 30 or more years. Best car dealer ever More

by dnatasha19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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