Nic Edgell

This dealership has always been a great deal to work with. The people are courteous, very helpful and go beyond to achieve client satisfaction. with. The people are courteous, very helpful and go beyond to achieve client satisfaction. More

by kdrichards8 Verified Customer Verified Customer

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Service completed by Direct Collision. A huge thank you to Ralph Zugschwert at Direct Collision (and Nic Edgell at Toyota Direct) for his/their work in interfacing with Toyota to allow the A huge thank you to Ralph Zugschwert at Direct Collision (and Nic Edgell at Toyota Direct) for his/their work in interfacing with Toyota to allow the problem with my 2020 Tacoma Pro to be corrected at no cost to me. I have been a loyal Toyota customer for years and as a result of this experience will now be a Toyota customer for life. More

by schottspott Verified Customer Verified Customer

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Very helpful with the auto equipment details & very helpful working out the financial details & transfering equipment from old auto to new auto. helpful working out the financial details & transfering equipment from old auto to new auto. More

by tkreachbaum Verified Customer Verified Customer

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I dealt with Nick in sales. He was the one whom helped with the purchase and Brandon helped with the finace. Both did an excellent job. He was the one whom helped with the purchase and Brandon helped with the finace. Both did an excellent job. More

by josborne7 Verified Customer Verified Customer

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Was phenomenal explaining everything and very detailed, great terms helping out making sure that everything was taken care of correctly and very detailed oriented great terms helping out making sure that everything was taken care of correctly and very detailed oriented More

by snowinc Verified Customer Verified Customer

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Once you’ve purchased a car from Toyota Direct when you get it serviced at the service department they seem to not care about you anymore. Very unprofessional. get it serviced at the service department they seem to not care about you anymore. Very unprofessional. More

by jayktaniguchi Verified Customer Verified Customer

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I was set to have my TPMS sensors to be checked as I was getting a malfunction message. I was at the dealership before and they didn’t check the sensors per requested. So, this was a second visit. Deale getting a malfunction message. I was at the dealership before and they didn’t check the sensors per requested. So, this was a second visit. Dealer tech could not get the sensors to work. Stating that because they are wheels for the Tundra TRD Pro, I would need to buy new sensors for my Tacoma. I decided to check with another dealer and they stated that was not the case. They measure air pressure and have no idea what truck they are assigned to. So two visits and the dealership still couldn’t help. Will be the last time I bring my truck to be serviced. More

by brian.healea Verified Customer Verified Customer

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Columbus’s best dealership offers the best deals. I’ll definitely be coming back. Fadi Hamid was great. I’ll definitely be coming back. Fadi Hamid was great. More

by Fhamid Verified Customer Verified Customer

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The dealer and every person inside was very professional and welcoming. I’ve spent some long grueling days in dealerships going through all the ropes they send you through. Here we told them what we wanted, and welcoming. I’ve spent some long grueling days in dealerships going through all the ropes they send you through. Here we told them what we wanted, showed up to test drive it, told them the price we wanted to be at with the term and rate being right and they made it happen. The only negative part about the experience was the fact that we paid 20k in cash by saving back a payed off car payment for several years and it was reported to the government. Wow what you get for doing what once was a great gesture and not a target on your back with the uppers. More

by jdperformancemx Verified Customer Verified Customer

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Confusion, miscommunication, some sales people with multiple customers some with none. Slow process. Did very well with title/tag transfer multiple customers some with none. Slow process. Did very well with title/tag transfer More

by destroyer3570 Verified Customer Verified Customer

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