Toyota Direct - Service Center

Always the best. I would recommend Toyota Direct to anyone and everyone. They treat you like family. I would recommend Toyota Direct to anyone and everyone. They treat you like family. More

Thank you for the great work, it took a little longer than I expected but the team was sweet. than I expected but the team was sweet. More

Excellent service - I appreciate that an appointment is not always necessary. Great communication - everything was explained and options offered. not always necessary. Great communication - everything was explained and options offered. More

Everything has changed with New service advisors not being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a call saying to come get your car its complete. A master cylinder is not that rapid. More

Quick service in and out. Scheduling was fast and flexible too. I come back for all of my services. Great job! . Scheduling was fast and flexible too. I come back for all of my services. Great job! . More

Long wait time. Tire pressure always comes on a day after servicing and was told I needed an alignment for my new Toyota Highlander and which I did but now I feel it Tire pressure always comes on a day after servicing and was told I needed an alignment for my new Toyota Highlander and which I did but now I feel it wasn’t performed but I was charged because the car doesn’t drive as smooth as before. I was told the Recall on update engine software was performed but I still have that notification on the App to perform it. More

Chuck, the service personnel was personable, explained service needed and kept me informed! Great job! I will be back with the continued super service! service needed and kept me informed! Great job! I will be back with the continued super service! More

Had my car for 2 months took it in for 1 thing and they fixed everything else but not the problem then tell me my car is finished because the warranty expired so now I’m riding around with a card making th fixed everything else but not the problem then tell me my car is finished because the warranty expired so now I’m riding around with a card making the same sound. It was making before I dropped it off. I will not take my car back Jeremy, he’s rude More

Poor staff and client experience. My car radio got damaged by them when I went there to do oil change. The dealership was telling they couldn’t fix the problem and that I should call My car radio got damaged by them when I went there to do oil change. The dealership was telling they couldn’t fix the problem and that I should call Toyota and let them know what is going on. I called Toyota myself and explained to them. Toyota told me they’ll contact the dealership and get back to me within 24 hours. I’m yet to hear back from them. Even with rental car the dealership was not willing to pay for it till my car is fixed. They were telling me I have to make a deposit of $35 which I had to seriously decline to do that, before they decided to pay for the rental. They only paid for 2 days and I’m hoping my car will be fixed by the end of the 2 days period. I’m not taking my vehicle there anymore for servicing and won’t recommend anyone to go there to service their vehicle. A friend of mine also said she had some issues with them in the past. More

Friendly staff. Efficient. No more words needed. 15 words is sometimes too many words. Thanks Efficient. No more words needed. 15 words is sometimes too many words. Thanks More