Toyota Direct - Service Center

slow service slow service slow service slow service slow service slow service slow service slow wervice service slow service slow service slow wervice More

Horribly unresponsive, Service Rep uncommunicative and claims we didn't ask to have one problem looked at which is totally wrong, had to wait 3 days for a callback. Lame organization. I'll drive farther claims we didn't ask to have one problem looked at which is totally wrong, had to wait 3 days for a callback. Lame organization. I'll drive farther to another dealership next time to avoid this lame company again. More

I was satisfied for the service and will be back. My agent was excellent at the time of my visit. My agent was excellent at the time of my visit. More

Cliff is very knowledgeable and supportive of our service needs. We greatly appreciate your thoughtfulness and support. Thank you Cliff!!! needs. We greatly appreciate your thoughtfulness and support. Thank you Cliff!!! More

I was very satisfied with the service I received. From Chris checking me in to the technician doing the actual service. I will definitely come back. From Chris checking me in to the technician doing the actual service. I will definitely come back. More

Always welcomed by the team , always explaining any issues if I have any and faster service issues if I have any and faster service More

Losing oil less than 24 hrs after oil change. Concerned threads stripped or oil pan cracked during change. Concerned threads stripped or oil pan cracked during change. More

This experience was really poor. They pushed back the repair 3 days, said they were going to provide a rental car for free, yet we were charged $175. We asked for an estimate for a They pushed back the repair 3 days, said they were going to provide a rental car for free, yet we were charged $175. We asked for an estimate for a trade in, never received one. When we went to pick it up, they couldn't find the paperwork and couldn't explain the bill. Even though it was less than quoted, there was no explanation. Overall, I was truly disappointed in the service. Communication was very poor. More

Great explanation of what was found regarding my front wheels as I was entering the service area. My assistant explained what was found, asked if there was anything specific concerning my car, then explai wheels as I was entering the service area. My assistant explained what was found, asked if there was anything specific concerning my car, then explained all that would be done. He asked if I had any questions or concerns. More

Chris Grossman has always taken good care of my cars. I have been coming to him for at least 25 years and have never had any trouble with my cars. His advice has been accurate and wise. I have been coming to him for at least 25 years and have never had any trouble with my cars. His advice has been accurate and wise. More