863 Reviews of Toyota Direct - Service Center
Based on alleged feedback service rep received from the staff working on my car It was recommended that I replace brakes - however, there was no record of brake issues in paperwork when I checked out, he s staff working on my car It was recommended that I replace brakes - however, there was no record of brake issues in paperwork when I checked out, he set a tentative date for brake job but when I called back to confirm appointment date/time, nothing was actually scheduled. Now I am very leary of "recommended" service as a grab for my $$ More
I always receive excellent service. Service associates are always friendly and I get walked out to my vehicle. Service associates are always friendly and I get walked out to my vehicle. More
I had an exceptional experience at Toyota From start to finish, the staff was professional, knowledgeable, and attentive to my needs. Joey Ronk went above and beyond to help me in the service department, T finish, the staff was professional, knowledgeable, and attentive to my needs. Joey Ronk went above and beyond to help me in the service department, The entire process was smooth and transparent. I appreciated the honest communication and felt valued as a customer. I’m thrilled with my experience and will definitely be recommending Toyota to family and friends. Thank you for making my time such a pleasant experience! More
Bought my car there in 2010. all the service has always been top notch. the managers and employees are honest, respectful and have always done what is best for my car. I no longe all the service has always been top notch. the managers and employees are honest, respectful and have always done what is best for my car. I no longer drive very many miles and my car at 14 years old is like new. they do a thorough explanation of work done and what might be next. THANK YOU, service team for 14 years of AAA+ service! More
Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. Done in about half the time quoted and came in under quote in price as well. More
This issue has been brought up with many people with your service office but no one has reached out!!! service office but no one has reached out!!! More
Never buying Toyota again problem after problem and Toyota has no solution I’m going back to ford Toyota has no solution I’m going back to ford More
Direct Toyota is a great company and they are very courteous and knowledgeable about the customer courteous and knowledgeable about the customer More
I had a service appt. That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get out the door and drove to ToyotaDirect on a whim. A million service lanes pulled in Service writer greeted me wrote up my 40k service and out of there in 90 minutes More