Toyota Ford of Greenfield

I like not being hustled. I used to go into dealers' lots only on Sunday (when most were closed) so I could look around without a salesperson lurching out of the door to ask I used to go into dealers' lots only on Sunday (when most were closed) so I could look around without a salesperson lurching out of the door to ask how they could help me. If I want help, I will ask for it. That said, Chris Taylor is great. He is honest and informed. It was a good experience getting my new Maverick through him. More

Dan Underwood at Ford of Greenfield was excellent throughout the process of ordering my Bronco. He kept me up to date and was quick to modify my order, kept their promise to sell at MSRP as well. Hig throughout the process of ordering my Bronco. He kept me up to date and was quick to modify my order, kept their promise to sell at MSRP as well. Highly recommended! More

Chris Taylor has been my salesman for over three years. He has always been excellent, providing exceptional service, and John the GM and all the team members have been so helpful and supportive with each p He has always been excellent, providing exceptional service, and John the GM and all the team members have been so helpful and supportive with each purchase. I plan on being a customer for a long time to come and highly recommend anyone looking for family-like service to consider purchasing a new or used vehicle. More

Best Dealership purchase ever at Toyota of Greenfield. It all Starts with Roman Goretskiy-Product Specialist/Sales who was Amazing to work with. Go see Roman in sales if you need a car or Truck you will It all Starts with Roman Goretskiy-Product Specialist/Sales who was Amazing to work with. Go see Roman in sales if you need a car or Truck you will be Very Glad you picked him. Roman went over and beyond for me with my New 2022 Tacoma and Helped make my Dream Truck a reality. I did add a few options of my choice & Roman made it all happen. My Truck looks and Rides Amazing just like my Salesman Roman was. Roman is a great guy and it was a Pleasure to work with him. First Salesman in all my years who kept his word on everything, No Lies, No hassles and he did follow thru on everything he said in a very timely period. Thanks, Roman from a Very Happy Customer. Very Happy Repeat Customer at Toyota of Greenfield. Big Thank You to Bob Cartelli, Owner of Toyota of Greenfield for Not marking up the MSRP on your Cars and Trucks during this COVID time of more demand then supply that said a lot about your Dealership to me. That helped make my decision to add on Many TRD Accessories an easy one & made me realize this is the Best Car Dealership around. Roman Goretskiy-Product Specialist/Sales was Exceptional to work with and a Great Guy too. I walked in one day and Roman was the First person to ask if I could be helped. It was the Best Salesman Experience in my life with Roman. I am one of the most Picky people you will find with everything and Roman had no problem answering all my Questions and making all those new TRD accessories get added to my New 2022 Tacoma, Truck came in on a Friday at 4:30PM and Monday he called to tell me all the TRD Accessories were installed. WOW that was fast, Roman gets the Job Done and yes it all passed my Picky Test, Everything was Perfect. Anyone ask what kind of Window Wash Fluid is in the Trucks new? I did and Roman did know, All Season it is. I also did not have a Trade in yes keeping my First Purchase 15 yrs ago a 2007 Tacoma from Toyota of Greenfield and Roman made special arrangement to have my New 2022 Truck Delivered to my house, how’s that for Service from my great guy Roman. Everyone I met during this New Truck Purchase at Toyota of Greenfield was Exceptional; from Roman Goretskiy in Sales, to Andy M. the Tech who installed all the add on TRD Accessories nice work Andy, to the Sales Manager and Parts Manager for Very Fair Pricing on all the add on’s, to Jim the Business Manager another great guy. I did feel like I was on the Red Carpet the entire time with all the Pleasant & Honest & Very Good Staff I had the pleasurer to meet and work with on my Dealership experience. Go to Toyota of Greenfield and start by asking for Roman Goretskiy and you will have the Best Car Dealership Experience ever like I did. I can assure you that Roman will make this your Best Dealership Purchase ever like he did for me. Thank You Roman, you represent Toyota of Greenfield with Excellence. Extremely Happy Repeat Customer! More

We were not expecting to have to buy a new car, our old car had the transmission stop working on Sunday Jan.23 2022. and left us with no reliable transportation. On Monday morning my wife called Tim Sulliv car had the transmission stop working on Sunday Jan.23 2022. and left us with no reliable transportation. On Monday morning my wife called Tim Sullivan Sales consultant with Toyota Ford of Greenfield, and explained our plight, Tim took the time to listen to our immediate needs and what we could comfortably afford, and after an exchange of pertinent info. Tim Called us back and had the right vehicle waiting for us right at their location, By Wednesday morning we were back in a reliable vehicle, with the most painless car shopping experience we've ever had. I would highly recommend Tim Sullivan and Toyota Ford of Greenfield for all of your vehicle needs More

Overall OK BUT ultimately not happy: Purchased a used Toyota from an excellent salesperson, Jared, and everything went well till the end of the buying process. Right when it came time to sign and pay I w Toyota from an excellent salesperson, Jared, and everything went well till the end of the buying process. Right when it came time to sign and pay I was told that there was an additional and unwanted " Nitrogen Tire Fill" cost of $200. Online reviews of nitrogen tire fill say it is totally unnecessary and useless, my opinion also. I did not request this option and they refused to remove it. They should have told me about this upfront as one is forced to purchase a useless option that you may not want. My suggestion to all who buy a used vehicle at Greenfield Toyota is to tell them if you want or decline this option upfront. Thinking about it now, I regret not walking out at that point but they know you have decided to buy when they tell you about this $200 "option" when you are about to sign and pay. Can't wait to see the dealer response. If they decide to refund this $200 I will post another more positive review. My plan was to buy a new $70K + vehicle, but now will look elsewhere. Thank you More

Everyone at Toyota &Ford of Greenfield have been absolutely wonderful to work with. They are very committed to helping you find the vehicle of your dreams and at a price you can afford. They take ti absolutely wonderful to work with. They are very committed to helping you find the vehicle of your dreams and at a price you can afford. They take time to listen and do everything possible to make your buying experience positive. I recommend Greenfield Toyota and Ford to everyone. The entire team is very professional and polite, they take time to explain all the vehicle's features and even help you install your phone. The service department is second to none, I have tied several different dealerships and none have done the great job that you get in Greenfield. I absolutely will keep taking my business to Toyota and Ford of Greenfield. More