Toyota Ford of Greenfield
Greenfield, MA
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Just purchased our second Toyota from this dealership. No complaints. Both times we have felt listened to a treated well. Eight years ago it was a loaded Camry SE, and yesterday a 2023 Rav 4 XLE Premium No complaints. Both times we have felt listened to a treated well. Eight years ago it was a loaded Camry SE, and yesterday a 2023 Rav 4 XLE Premium. Salesperson, Financial guy, and Dealership Manager were all professional, good-natured, and responsive to our needs and questions. Our salesman was Alex Heath, he was friendly, knowledgeable, easy to talk with, and answered all our questions . Craig Bodenstein was excellent to deal with as always. More
We had a great experience with Mark Caloon. He was proactive, professional and a pleasure to deal with. When we picked up our car he spent an hour with our 12 year old while we did all the fina He was proactive, professional and a pleasure to deal with. When we picked up our car he spent an hour with our 12 year old while we did all the financing paperwork. I would certainly do business with Mark again More
I purchased a 2020 Camry last spring for 28k plus extended warranty. All 4 tires needed to be replaced and the door lock didn’t work. Many body parts out of alignment and trim parts are missing. I to extended warranty. All 4 tires needed to be replaced and the door lock didn’t work. Many body parts out of alignment and trim parts are missing. I took it to the car wash the other day and thought the dryer was going to blow the front trim off the car it was flapping so bad. I found out it was damaged in an accident. Roman , the salesman claimed there was a car fax given to me but that’s not true, my wife and I looked at all of the documentation and there was no car fax report. They purposely hid the history of this car. My niece explained her car from this place was a used budget rental car which wasn’t disclosed either. The tranny failed her in 21 days. She was stranded and Toyota of Greenfield only let her back out because she only had the car 21 days. She them went elsewhere. These guys are running a dishonest used car dealership along side of their new car dealership. Be aware and careful!!!! More
I wish I could give Ford of Greenfield 10 stars! I can hands down say Tim Sullivan is the BEST salesman I have ever had the pleasure of working with! As a first-time car purchaser, I had a lot of qu I can hands down say Tim Sullivan is the BEST salesman I have ever had the pleasure of working with! As a first-time car purchaser, I had a lot of questions throughout this process and Tim was so open and available the entire time. He went ABOVE and BEYOND keeping me in the loop about all the updates and process and even called me as my Ford Maverick was being driven off the delivery truck! He is absolutely wonderful and I can't say enough amazing things about him. If you are looking to purchase a car, trade in, or even service, Ford of Greenfield is the place to go! I will definitely be recommending him to everyone I know. Ryan and Jim from finance were also really, really helpful and wonderful! Appreciate them both so much! Thank you! I am the happiest customer! :) More
Dan Underwood and Ryan were very professional and very knowledgeable about the product we purchased. They took extra time to answer all my questions and thoroughly explained the purchase process. I believ knowledgeable about the product we purchased. They took extra time to answer all my questions and thoroughly explained the purchase process. I believe they were fair and honest and cared about the customer being satisfied. I would definitely recommend Dan as a sales representative to my friends/family. More
Every person at the dealership was helpful, knowledgeable, and sincere. From the connection on the internet (Tony), to the sales person he transitioned me to (Mark) to the finance person (Jim), knowledgeable, and sincere. From the connection on the internet (Tony), to the sales person he transitioned me to (Mark) to the finance person (Jim), they were prompt, nice, and made the entire process easy More
Roman, Ryan and Craig were all extremely helpful in guiding us through the process of buying our first brand new truck. As nervous first time buyers, somebody was always available to answer all our que guiding us through the process of buying our first brand new truck. As nervous first time buyers, somebody was always available to answer all our questions. Also we are in love with our new Tacoma! Highly recommend Toyota of Greenfield. More
I was happy with the service itself I felt like the salesman was very appropriate not pushy at all. My only issue I had was not feeling like I received enough for my trade. In research and shopping ar salesman was very appropriate not pushy at all. My only issue I had was not feeling like I received enough for my trade. In research and shopping around, i found the rate it should’ve been higher than offered and they were not even close to lower end of the range. More