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Toyota Knoxville
Knoxville, TN
878 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 878 reviews
March 26, 2017
excellent customer service Excellent customer service every time I bring in my vehicle. I recommend this location to other individuals. The waiting area is very comfortable and Excellent customer service every time I bring in my vehicle. I recommend this location to other individuals. The waiting area is very comfortable and they also have drinks & snacks to buy during your visit. More
by J's Highlander
Employees Worked With
March 19, 2017
The very best ! Months ago Barry at the service center helped me to resolve some problems with my car. During this process, he went far above and beyond his line of d Months ago Barry at the service center helped me to resolve some problems with my car. During this process, he went far above and beyond his line of duty to make sure I received the help I needed. I also appreciate the management team for their involvement as well. I highly recommend Toyota Knoxville to anyone who wants extra mile service. More
by LettyOR7
Employees Worked With
March 17, 2017
Awesome Car Buying Experince I purchased a vehicle from Dalton Johnson and he was extremely personable and very knowledgeable about the Toyota products. I would recommend him to a I purchased a vehicle from Dalton Johnson and he was extremely personable and very knowledgeable about the Toyota products. I would recommend him to anyone who is trying to find a vehicle! A++ More
by B123
Employees Worked With
March 15, 2017
Top of the Line Dealership! Prior to our recent RAV4 purchase, we were only acquainted with Toyota Knoxville as a top notch dealership for car servicing. However, we can say that Prior to our recent RAV4 purchase, we were only acquainted with Toyota Knoxville as a top notch dealership for car servicing. However, we can say that after our buying experience there, it is the best in service AND sales. Dalton Johnson and Andrew Clevinger were professional, friendly and informative throughout the entire process. We could not have asked for a better team. We will return to purchase our next vehicle at Toyota Knoxville! More
by TNGal
March 14, 2017
Perfect! John Moore did an awesome job! Friendly,courteous & professional service! He and the service team completed the tasks at hand quicker than promised! I John Moore did an awesome job! Friendly,courteous & professional service! He and the service team completed the tasks at hand quicker than promised! I also love the Toyota Care program! I would never consider another brand! More
by Im4Rowdy
Employees Worked With
John Moore
March 14, 2017
A Tradition of Excellence. Our experience has always been excellent at Toyota of Knoxville, and working with Dalton to purchase our new 4Runner continued a long standing relatio Our experience has always been excellent at Toyota of Knoxville, and working with Dalton to purchase our new 4Runner continued a long standing relationship of great service and fair prices. Our 3rd 4Runner purchase! Great job Dalton. More
by kcox
Employees Worked With
March 11, 2017
Courteous, smooth and easy. Toyota of Knoxville provided me with a very enjoyable car buying experience. The sales staff was very courteous, attentive and easy to deal with, as Toyota of Knoxville provided me with a very enjoyable car buying experience. The sales staff was very courteous, attentive and easy to deal with, as was the rest of the staff that I met that day. I would recommend them to anyone and everyone. More
by vols4all
March 11, 2017
Good service and no problems. We know we will get Dependable service at our Knoxville Toyota Dealers. We always get right in and the waiting period is never too long. We know we will get Dependable service at our Knoxville Toyota Dealers. We always get right in and the waiting period is never too long. More
by Bob64
Employees Worked With
Don't remember the name of the service rep.
March 07, 2017
2017 Toyota Prius Inital Service Finished service within scheduled time. Courteous and knowledgeable personnel. Connor Reis performed well as Assistant Service Manager. Plan on retur Finished service within scheduled time. Courteous and knowledgeable personnel. Connor Reis performed well as Assistant Service Manager. Plan on returning to this dealership on the next scheduled service. More
by Roberto
Employees Worked With
March 03, 2017
Toyota Tundra Great service but I have to wait 1 1-2 hours to even get my truck started.I am pleased with the Service though.Billy was Great. Great service but I have to wait 1 1-2 hours to even get my truck started.I am pleased with the Service though.Billy was Great. More
by Tony5011
Employees Worked With
Billy Hayes
