Toyota Marin

Sales: Wayland Whisler & finance: Amad; overall dealership We just finished a two day ordeal purchasing a used car at the onset of a busy holiday weekend. Two days only because we changed our minds with the fi We just finished a two day ordeal purchasing a used car at the onset of a busy holiday weekend. Two days only because we changed our minds with the first car we selected. Wayland's approach was exceptional. He was friendly but direct. He explained the dealership' s policy of no haggling/no pressure; thus the car's price was set at a reasonable price (at or below market value). This freed up the sales interaction to be friendly, free of pressure and in Wayland's case, genuine and authentic. He shared a very solid background/understanding of cars- especially Toyotas, Subarus, Mazdas. He expressed a friendly interest in my husband and myself in the spirit of connection. He made it comfortable to make a selection on a vehicle. And then Amad, the finance person, disclosed some problems in the design of the engine in the car we selected. We did finish the transaction but went home and discussed the problem with our mechanic. He advised strongly to not purchase that vehicle. (We were immensely grateful that Amad had made this disclosure). Because this dealership allowed a change, we decided to rescind the purchase agreement. When we notified Wayland of our decision to change our minds, he received this with kindness and not the slightest amount of irritation. After offering an alternate vehicle, we then arranged to come back the following day to test drive. We then purchased that vehicle and completed the whole transaction- all communication, viewing, test drive, and finance- went smoothly. It was an overall really great experience- not what we would expect for working with a dealership! Thanks so much! More

Mr. Mike Bonilla I have not buy or service with Toyota Marin, but my friend has a Toyota MR2 needs parts, I email Toyota Marin, and I got replied by Mr. Mike Bonilla, I have not buy or service with Toyota Marin, but my friend has a Toyota MR2 needs parts, I email Toyota Marin, and I got replied by Mr. Mike Bonilla, he was so help full, and prompt responded, I found the parts cost little more than other online, but we will deal with Toyota Marin because I feel comfortable with Mr. Mike Bonilla. Thank you Mr,Bonilla More

Service center review We have used this dealership for years. We have 4 Toyota trucks, (5 total) They don't need much, but when they do, We always have gotten impeccable se We have used this dealership for years. We have 4 Toyota trucks, (5 total) They don't need much, but when they do, We always have gotten impeccable service from this dealership. J P has always been excellent with any requests I have. Timely and efficient. We look forward to working with J P in the future. We do miss Mike Everett. I believe that J P should be able to run the desk in due time. Lots of potential there. Don't let him get away. More

best dealership one of the best dealers in the USA very nice people especially MR;SHAH he was very nice and knowledgeable about the 2015 sienna i got . he explained one of the best dealers in the USA very nice people especially MR;SHAH he was very nice and knowledgeable about the 2015 sienna i got . he explained and showed me every thing inside the 2015 sienna. thank you MR;SHAH . More

Great Sales I had a great experience at Toyota Marin. Paul Phillips is a very knowledgeable person, and I will definitely recommend to my friends and family. I had a great experience at Toyota Marin. Paul Phillips is a very knowledgeable person, and I will definitely recommend to my friends and family. More

Customer service oriented I've bought 3 cars from this dealer and each time they've been professional as well as knowledgeable. Good team with a good attitude I've bought 3 cars from this dealer and each time they've been professional as well as knowledgeable. Good team with a good attitude More

Very helpful staff I visited Toyota Marin on my lunch break and had very limited time. I was greeted by Mike Van De Veere and I explained to him that I was looking for a I visited Toyota Marin on my lunch break and had very limited time. I was greeted by Mike Van De Veere and I explained to him that I was looking for a used Prius but I couldn't stay long. He was very friendly and got right down to business. He showed me the cars that were in my price range. He was very knowledgable. More

The most painless car purchase EVER This dealership honored piece of internet offering and even called me when a new Toyota incentive arrived to offer me the sweetest deal ever. I was no This dealership honored piece of internet offering and even called me when a new Toyota incentive arrived to offer me the sweetest deal ever. I was not financing so it was also very fast. I was out of there in under 60 minutes and got EVERYTHING I wanted, Price, Model, Color in and out, extras... DON DONE DONE!! Ainsworth and Alex were terrific!!! More

Great Customer Service I was recently there and was working with Colt D and Paul K, what fantastic salesmen. Although I didn't purchase a vehicle I will pass on their inform I was recently there and was working with Colt D and Paul K, what fantastic salesmen. Although I didn't purchase a vehicle I will pass on their information to family and friends. Sergio Martinez More

Excellent sales and serves at Toyota of Marin I recently purchased a 2015 Toyota Avalon hybrid from Toyota of Marin. The sales agent, Christine Cilento was excellent, answering all of our questio I recently purchased a 2015 Toyota Avalon hybrid from Toyota of Marin. The sales agent, Christine Cilento was excellent, answering all of our questions and spending a considerable amount of time explaining features of the new, and very beautiful, Avalon. The Avalon needed to have the display replaced. The service provided by the service department was excellent. Everyone was courteous and the display was replaced quickly and properly. We were given the use of a rental car while the repairs were being done. It is a pleasure to do business with Toyota of Marin! Sincerely, Robert Klein More