Back

Toyota Vallejo

Vallejo, CA

4.7
641 Reviews
At Toyota Vallejo, we are proud to offer the most genuine customer service to drivers from all over Vallejo, and the most comprehensive selection of quality Toyota automobiles available today. Click through our website to see the inventory we have currently have in stock, and you’ll see that there really is something for everyone. You can also schedule appointments with any of our departments, find and order genuine Toyota parts, and apply for credit, all through our easy and user-friendly web services. Be sure to check in often because our online specials tend not to last very long! Toyota Vallejo is a quality and trustworthy, full-service Toyota dealership near your Vallejo home! We have been awarded the prestigious Toyota Presidents award for customer satisfaction and dealership operation 27 times by Toyota, which is the most in Northern California! Experience Toyota Vallejo!
Contact Dealership

201 Auto Mall Columbus Pkwy

Vallejo, CA

94591

Directions

By Type

Showing 641 reviews

July 22, 2026

Attentive and keeping me apprised of my appt process John is knowledgeable, honest, and respectful More

by ELIZVALK63
Recommend Dealer
Yes
Employees Worked With
John Nesmith
July 22, 2026

Making appointments are useless. Had a 7:45am appt for oil change/ tire rotation. Asked to check rear view camera not working occasionally. My car did not go into the shop until jus More

by darktrooperd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Virgil Nathanel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Toyota Vallejo responded

Thank you for sharing your feedback. We understand your frustration with the amount of time your vehicle was here. After reviewing the appointment details, we found that the online scheduler request was for an oil change and tire rotation. That service was completed in the morning as scheduled. The rearview camera concern was added when the repair order was written and required additional diagnosis by a technician with a different skill level. We apologize that the additional time needed was not communicated clearly and appreciate your patience. We will use your feedback to improve communication and help set better expectations moving forward.

July 22, 2026

Nice people good customer service friendly dealership I got the car I want thank you so much with all your service. This is the second time I buy a car from them. Thanks again. Hope we can see you guys aga More

by SAUNOA4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zemar Achikzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2026

I was told they would rotate my tires, but I ended up waiting almost five hours. I also informed them ahead of time that my car is lowered, and they assured me it wouldn’t be a problem. However, once I a More

by ralphlongoria23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Dunhams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Toyota Vallejo responded

Thank you for your feedback. We apologize that your visit did not meet your expectations. According to our records, your total wait time was approximately 2 hours and 20 minutes, not five hours. The additional time was due to your vehicle requiring the use of our alignment rack for the oil change because of its aftermarket lowering kit. We had to wait for the alignment rack to become available before we could service your vehicle. After speaking with our Business Development Team, you were advised that we would inspect your vehicle to determine if we could safely perform the requested services. After our inspection, we found that we could not safely rack the vehicle on our standard lift without risking damage to the aftermarket lowering kit. For that reason, we were unable to perform the tire rotation. To help make future visits smoother, we have placed a note on your account indicating that your vehicle requires the use of our alignment rack for future oil changes. We have also noted that, due to the aftermarket modifications on your vehicle, we are unable to safely perform tire rotations without risking damage. The safety of your vehicle is our priority, and we will not perform a service if there is a risk of causing damage. We appreciate your understanding and your feedback.

July 20, 2026

I always feel well taken care of in the service department. Appreciate their friendliness and attention to detail! More

by Krj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil Nathanel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2026

Virgil did an excellent job communicsitgn with me about the repairs to my Camry.. The servcie I received was excellent. More

by ccarrillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil Nathanel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2026

I had an outstanding experience at Toyota Vallejo! From start to finish, the entire team made the car buying process easy, stress-free, and enjoyable. A huge thank you to Wayne, who took the time t More

by Joseph Davis *Vallejo Tint Shop*
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN ASUNCION
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Tarlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2026

Virgil helped me at Toyota Vallejo and he is the reason that I will be a returning customer. He was extremely helpful and knowledgeable! 10/10! Than you! More

by KTLYNNMOALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil Nathanel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2026

Nicholas was friendly, explained what the service technicians would be doing during my 5,000 mile servicing, and honest! He deducted the cost of the tire rotation since the technicians felt it was b More

by NAOMISCHOENHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Dunhams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2026

Sean is an expert service advisor. He clearly explained what work needed to be done. The appointment was on time and the car was ready when promised. More

by CO_SHIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...