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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,756 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,756 reviews

October 31, 2021

This dealership provides efficient and welcoming service. I have trusted the staff here with my previous vehicle. It was the place to come to after my vehicle of 6 years was totaled. My daughters and I ar More

by melba m valarezo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LaGesse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheri Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Nov 16, 2021 -

Toyota of Bourbonnais responded

Melba M Valarezo, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!

October 29, 2021

i was told when i bought my Truck if they had to keep it over night.that i would be giving a loaner my Truck was supposed to be worked on Thursday and might not get it back till Monday. i was told they had More

by Hammerhead
Customer Service
Recommend Dealer
No
Employees Worked With
Steve LaGesse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Toyota of Bourbonnais responded

Hammerhead, we apologize for the inconvenience caused during your recent service visit. There is no excuse for the way you were treated during your recent visit. Please give us a call at 815-839-9149 so we can understand your situation a bit better and to try and improve your experience with Toyota of Bourbonnais.

October 28, 2021

I was greeted so kindly upon entering the showroom area. Janelle Hindman was such a joy to work with! She explained everything so well, she showed the cars that I mentioned I was considering with detail, an More

by rsbirkey@aol.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Toyota of Bourbonnais responded

rsbirkey, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!

October 27, 2021

I'm 67 years old and have bought many a new vehicle. This dealership is the best by far. NO HIGH PRESSURE sale. Janelle is an awesome sales person. AGAIN no pressure and honest. TOOK THE TIME to exp More

by doughboy5457
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Toyota of Bourbonnais responded

doughboy5457, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bourbonnais! If you have any further questions, please give us a call. We're always happy to help!

October 19, 2021

After searching long hours for a car in Phoenix, I finally called my sales rep in Bourbonnais. Janelle Hindman has helped me find cars for years. No one goes out of her way to find you what you want m More

by nancyperkinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Toyota of Bourbonnais responded

Thank you very much, here at Toyota of Bourbonnais, we value you as a customer and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (815) 933-7700! Thanks again for your support!

October 15, 2021

Very courteous and helpful one of the best car salesman that I’ve encountered, Thanks More

by LEVMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wright
Oct 23, 2021 -

Toyota of Bourbonnais responded

Thank you very much, here at Toyota of Bourbonnais, we value you as a customer and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (815) 933-7700! Thanks again for your support!

October 15, 2021

Greeted before the door even closed behind me. Everyone I came in contact with was very professional and kind. Tons of options. More

by oliver.amanda31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wright
Oct 23, 2021 -

Toyota of Bourbonnais responded

Thank you very much, here at Toyota of Bourbonnais, we value you as a customer and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (815) 933-7700! Thanks again for your support!

October 15, 2021

No pressure from my salesperson. The price is fair . Janelle is a wonderful salesperson, very accommodating. More

by debisom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Toyota of Bourbonnais responded

Thank you very much, here at Toyota of Bourbonnais, we value you as a customer and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (815) 933-7700! Thanks again for your support!

October 15, 2021

Toyota was great! I really appreciate Janelle for offering multiple options within my preferences and walking me through the process! More

by GM0435
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Toyota of Bourbonnais responded

Thank you very much, here at Toyota of Bourbonnais, we value you as a customer and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (815) 933-7700! Thanks again for your support!

October 11, 2021

Thanks Matt for friendly service without high pressure sales tactics! Will definitely be back in the future. More

by K Fields
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Toyota of Bourbonnais responded

Thank you very much, here at Toyota of Bourbonnais, we value you as a customer and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (815) 933-7700! Thanks again for your support!

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