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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,751 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,751 reviews

April 01, 2021

Great Experience. Can't imagine car-buying being any smoother. No games, no post-buying regrets. I'd give Janelle three thumbs up if I had three thumbs. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LaGesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheri Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lach in Service has been 5 Stars for many years with my cars., Todd Zummallen, Catherine Hunte
Apr 03, 2021 -

Toyota of Bourbonnais responded

Wow....that is such an awesome review Max! We appreciate acknowledging the many team members here at David Bruce. If you had three thumbs you could be a heck of a thumb wrestling champion!! We look forward to continuing to be here when you need help in the future!!

March 28, 2021

Rob was very nice and helpful and he got me in and out and knew exactly what I wanted. Will refer others to shop with rob. More

by Hammond_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reus
Mar 29, 2021 -

Toyota of Bourbonnais responded

Thanks a bunch for sharing your experience online! We appreciate reaching out and working with Rob on getting your new ride! We look forward to helping you and other family and friends in the future!!

March 27, 2021

Bought our car almost 9 years ago at David Bruce. Jason was our salesman then and was fabulous! Talk about a nice down to earth informative guy . This is the type of salesman every business should have .T More

by Kenny and Marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Connor
Mar 29, 2021 -

Toyota of Bourbonnais responded

Wow....Thank you SO much Kenny and Marcia! That is an awesome review and sharing your experiences over the years with Jason. He's definitely a great asset to our team. It's all about creating and maintaining relationships by being genuine about helping customers. A lot of places have cars, but only ONE place has Jason! Your continued business is appreciated and we look forward to helping in the future.

March 27, 2021

Thank you for giving me a chance doing business and a New Journey I am a very very very happy customer 😊😊😊thank so much thank. More

by Nicole Nunley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Toyota of Bourbonnais responded

Thank you Nicole! Congrats on getting your Journey! Thanks for reaching out to Matt and coming to visit to see what we're all about. Matt Hadley is a great team member and enjoys helping his customers. Please don't hesitate to reach out with anything you may need in the future....ENJOY!!

March 24, 2021

This was the 3rd car I've purchased from Janelle at David Bruce and it has been nothing but a fantastic buying experience. She has always gone above and beyond & made the car buying process so seamless. Sh More

by Nicole Gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Toyota of Bourbonnais responded

Thanks a bunch Nicole! We appreciate the continued business over the years and working with Janelle! She's a great asset to our team. If you or your family need anything again in the future, please don't hesitate to reach out. Thanks again and enjoy!!

March 15, 2021

I just want to thank rob for his patience and professional manner in dealing with me to purchase my new car. He was so helpful and he can ensure that if i have any one looking for a car i will be More

by Destineebender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reus
Mar 16, 2021 -

Toyota of Bourbonnais responded

Thanks Destinee!! We appreciate your business and for sharing your experience with Rob and getting your new ride!! We are here to help with anything you need in the future....ENJOY!!

March 13, 2021

Bought a used Cadillac ATS AWD and love it. Contacted Rob thru the website. Told him my budget and a few ideas I was looking for. No pressure, no up sell. Just straight forward. Thank you Rob for all your h More

by achinino4908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reus
Mar 13, 2021 -

Toyota of Bourbonnais responded

Congrats on getting such an awesome vehicle!! Thanks for reaching out to Rob online and giving him the opportunity to earn your business! We enjoy working in a comfortable environment with our customers. Enjoy many miles of smiles in your Caddie!!!

March 13, 2021

Everyone at David Bruce is amazing! Rob Reus has been the salesman we have worked with for years. He always has our backs and gives it to us straight. The guys in finance and the service departments are alwa More

by peggyglaze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reus
Mar 16, 2021 -

Toyota of Bourbonnais responded

Thank you Peggy!! We appreciate the business from you and your family over the many years!! We will always be here to help in the future!! Enjoy your new ride!!

March 13, 2021

Rob is an excellent person with great communication skills and he answered all the questions I had. I strongly recommend this person and I will definitely do business with him again. Dan got me approve More

by Djrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan , Rob Reus
Mar 16, 2021 -

Toyota of Bourbonnais responded

Yeah!! So happy to hear you enjoyed working with Rob and Dan on getting your Toyota as your FIRST car!! You will enjoy that vehicle for many years! We are always here to help with anything you may need in the future!! ENJOY!!

March 13, 2021

Rob Reus is a great sales rep and I will recommend him to people for years to come. Working in a field that handles customer service myself I can say he excels and go beyond to make people feel welcomed. Bei More

by Tywonbender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reus
Mar 16, 2021 -

Toyota of Bourbonnais responded

Thanks very much Tywon! Congrats on getting your FIRST car!!! Such an exciting moment that you'll never forget! Glad to hear your enjoyed working with Rob and you know about good customer service! We look forward to helping again in the future!!

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