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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,756 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,756 reviews

April 03, 2021

Such a great experience! No “pushy car salesman “ pitches and haggling. I am so thankful Michael understood what I was wanting and needing that worked for my budget. I highly recommend purchasing a vehicle f More

by whitesox2123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent , Mike Steinke
Apr 03, 2021 -

Toyota of Bourbonnais responded

Thanks a bunch for your business and your great review! Mike is a great member of our team. We look forward to helping with anything else you may need in the future!! Enjoy!!

April 03, 2021

Came in for an oil change and tire rotation. Service department is awesome! They pay attention to the details! They even washed my car! Thanks!!! More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LaGesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheri Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Hunte
Apr 03, 2021 -

Toyota of Bourbonnais responded

Thanks John! We appreciate your acknowledging the team with your review!! We try to go above and beyond for all of our customers whether in for sales or service! We enjoy providing a hand car wash and thorough disinfection for each and every service!! Enjoy!!

April 01, 2021

Great Experience. Can't imagine car-buying being any smoother. No games, no post-buying regrets. I'd give Janelle three thumbs up if I had three thumbs. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LaGesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheri Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lach in Service has been 5 Stars for many years with my cars., Todd Zummallen, Catherine Hunte
Apr 03, 2021 -

Toyota of Bourbonnais responded

Wow....that is such an awesome review Max! We appreciate acknowledging the many team members here at David Bruce. If you had three thumbs you could be a heck of a thumb wrestling champion!! We look forward to continuing to be here when you need help in the future!!

April 01, 2021

We met with Rob Reus looking for a great deal on a Highlander. He was very personable and knowledgable and helped alot with our purchase. More

by BGT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Reus
Apr 03, 2021 -

Toyota of Bourbonnais responded

Great to hear you enjoyed working with Rob and got an awesome new Highlander!! We are here to help with anything you may need in the future and if you have any questions down the road. Thanks so much for sharing your review!!

April 01, 2021

Overall excellent experience! Rob Reus, our salesman, was super friendly and honest and we never felt pressured to buy! We bought a used Tacoma and it was gassed up, washed, and super clean even under the ho More

by LowellFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski, Rob Reus
Apr 03, 2021 -

Toyota of Bourbonnais responded

Thank you for reaching out and contacting us about that awesome Tacoma! We appreciate working with Rob and making the drive for your new ride!! Great to hear that you were happy with the cleanliness of the truck and happy with the deal! We look forward to helping again in the future!!

April 01, 2021

I just purchased my second car from David Bruce and both times I was pleased with the customer service. Mike was accommodating and friendly. He was visibly nervous when I told him I was not the best driver, More

by Natasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Steinke
Apr 03, 2021 -

Toyota of Bourbonnais responded

LOL....that's awesome Natasha!! Great to hear you worked with Mike and that you returned him the same way you found him!! We know you'll love your Toyota and will enjoy it for many years! If you get that occasionally dent or ding, we can most certainly help with that!!

March 28, 2021

Rob was very nice and helpful and he got me in and out and knew exactly what I wanted. Will refer others to shop with rob. More

by Hammond_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reus
Mar 29, 2021 -

Toyota of Bourbonnais responded

Thanks a bunch for sharing your experience online! We appreciate reaching out and working with Rob on getting your new ride! We look forward to helping you and other family and friends in the future!!

March 27, 2021

Bought our car almost 9 years ago at David Bruce. Jason was our salesman then and was fabulous! Talk about a nice down to earth informative guy . This is the type of salesman every business should have .T More

by Kenny and Marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Connor
Mar 29, 2021 -

Toyota of Bourbonnais responded

Wow....Thank you SO much Kenny and Marcia! That is an awesome review and sharing your experiences over the years with Jason. He's definitely a great asset to our team. It's all about creating and maintaining relationships by being genuine about helping customers. A lot of places have cars, but only ONE place has Jason! Your continued business is appreciated and we look forward to helping in the future.

March 27, 2021

Thank you for giving me a chance doing business and a New Journey I am a very very very happy customer 😊😊😊thank so much thank. More

by Nicole Nunley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Toyota of Bourbonnais responded

Thank you Nicole! Congrats on getting your Journey! Thanks for reaching out to Matt and coming to visit to see what we're all about. Matt Hadley is a great team member and enjoys helping his customers. Please don't hesitate to reach out with anything you may need in the future....ENJOY!!

March 24, 2021

This was the 3rd car I've purchased from Janelle at David Bruce and it has been nothing but a fantastic buying experience. She has always gone above and beyond & made the car buying process so seamless. Sh More

by Nicole Gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Toyota of Bourbonnais responded

Thanks a bunch Nicole! We appreciate the continued business over the years and working with Janelle! She's a great asset to our team. If you or your family need anything again in the future, please don't hesitate to reach out. Thanks again and enjoy!!

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