Toyota of Bourbonnais

Very helpful and pleasant Our sales person, Janelle Hindmand, was very helpful and pleasant to work with. She followed up on all the details and made our experience pleasant. Our sales person, Janelle Hindmand, was very helpful and pleasant to work with. She followed up on all the details and made our experience pleasant. Our experiences with Steve Lach, over many years, keeps us coming back to this dealership. He is always pleasant and informative and has made sure that our vehicles are kept running and safe. He is our number one reason for continuing to frequent the David Bruce dealership. More

Painless car buying experience! I would recommend this dealership to everyone, especially first time car buyers. Matt, my sales consultant, was friendly and answered all my question I would recommend this dealership to everyone, especially first time car buyers. Matt, my sales consultant, was friendly and answered all my questions. He didn’t pressure me to make a quick decision or talk me into buying a more expensive car. This was the best car buying experience I’ve ever had! More

Great customer service Very friendly. No pushy salesmen. I went to see if my interest could be dropped. They did a phenomenal job at helping me do so. As well put in a new Very friendly. No pushy salesmen. I went to see if my interest could be dropped. They did a phenomenal job at helping me do so. As well put in a new car More

Super Service Dave S. and Janelle are a super responsive team. Janelle listens and works quickly to respond to customer needs. You can count on Janelle to respond q Dave S. and Janelle are a super responsive team. Janelle listens and works quickly to respond to customer needs. You can count on Janelle to respond quickly and helpfully. David explains financing in a knowledgeable and clear fashion. He shares cost efficient options. He is always willing to answer any question clearly-- even after the sale. David S and Janelle from the David Bruce's team provides kind, responsive, and knowledgeable service. Our family highly recommends David Bruce Auto, thanks to Dave S and Janelle as well as the great vehicles!!! More

Absolutely amazing! I went in to the dealership to see about getting a different car, I was upside down and my car wasn't getting great gas mileage. Jay was able to get m I went in to the dealership to see about getting a different car, I was upside down and my car wasn't getting great gas mileage. Jay was able to get me into a brand new car with way better gas mileage within my price range and made the experience enjoyable. I will definitely be coming back to jay, and referring everyone to him. Jay and David Bruce Toyota have made this the best car buying experience I've ever had. More

Quick and painless! Janelle was knowledgeable, and graciously worked with me as I was not completely prepared to purchase that day! The next day when I had a very small i Janelle was knowledgeable, and graciously worked with me as I was not completely prepared to purchase that day! The next day when I had a very small issue, it was handled IMMEDIATELY!! More

Janelle is the BEST!!! Janelle found a hard to find Rav 4 Hybrid and got me in the que. Car came earlier than expected. She carefully explained all the features of the car Janelle found a hard to find Rav 4 Hybrid and got me in the que. Car came earlier than expected. She carefully explained all the features of the car and helped me download Toyota app.This is my third car with her and I'll be back in a few years. More

IMPRESSED Turned what could have been a stressful situation based on the time available into one that was almost stress free. Janelle provides outstanding knowl Turned what could have been a stressful situation based on the time available into one that was almost stress free. Janelle provides outstanding knowledge and customer service. I highly recommend her. More

Outstanding customer service I had an "outstanding" experience at David Bruce Toyota Cadillac. For the first time in my life (I'm 70) I have a new car. My wife and I opted to le I had an "outstanding" experience at David Bruce Toyota Cadillac. For the first time in my life (I'm 70) I have a new car. My wife and I opted to lease a car and that car is a 2020 Toyota Corolla SE. From the second I walked into the showroom, till I departed with my new car, I received "top notch" customer service. I had the pleasure of having a young man named Jay Schelke provide all the information I needed to make a solid choice. From the test drive, to the efficient paperwork processing, to the primer on how to operate all the modern specifications of the car.....Jay was outstanding. You see, I'm a "life-long" used car buyer, so I was a bit nervous about my venture into new cars. I left confident and satisfied that I got a great lease deal and a great vehicle. I will definitely come back when my lease runs its course. More

Fantastic! They didn't waste our time. We called ahead to see if they could make the deal we want happen before we ventured out. They called back immediately a They didn't waste our time. We called ahead to see if they could make the deal we want happen before we ventured out. They called back immediately and we went to the dealership and got us a new car. We were in and out in less than an hour and a half! More