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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,756 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,756 reviews

September 05, 2019

Dealership of EXCELLENCE I have been a customer of David Bruce since 1990 when I purchased the first of 6 vehicles over the years. From the owner, General Manager, Financial S More

by CharlesW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LaGesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sosnowski, Tony Malzone, Todd Zummallen
Sep 05, 2019 -

Toyota of Bourbonnais responded

Hi Charles! Thanks a bunch for such kind words! We really appreciate our customers and their choice to continue to do business with us. That means a lot and we are always looking to provide a place people can come to enjoy the process instead of dreading it! We look forward to helping with anything you may need now and in the future!!

September 03, 2019

A different kind of car buying experience.. We really got a kick out of this dealership and it’s team. Jay Schelke was very patient with us and very helpful. He explained the differences wit More

by Wendyloc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Schelke
Sep 03, 2019 -

Toyota of Bourbonnais responded

Wow....thanks Wendy! That is a really great experience to share! We really strive to exceed our customers' expectations and we know there are many choices on where to buy a vehicle. We value our customers time and want to provide a great value in the meantime. We look forward to helping in the future with any other family and friends that would give us that same opportunity!

September 03, 2019

Great experience! I have bought my last 2 Camrys at David Bruce and have been very happy with the service and my purchases! The people there are friendly and they reall More

by RN2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ballard, Dave Sosnowski, Rob Reus, Todd Zummallen
Sep 03, 2019 -

Toyota of Bourbonnais responded

Thanks SO much for your business and for sharing your experience! When someone returns to do business, that is the best compliment and speaks volumes! We know you'll love your new Camry and all the new features! We are here to help answer any questions now and in the future. Enjoy!!

September 02, 2019

Easy to work with and great service!! We were two hours away and ready to buy, not shopping. Jay helped coordinate the purchase of our Camry through text! Had everything ready for our ar More

by Kris123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Schelke
Sep 06, 2019 -

Toyota of Bourbonnais responded

Thanks so much for reaching out to us even though you noticed the distance. We enjoy helping no matter how near or far our customers live. It's all about communication and information and we're happy to provide our customers with the information they need to make an educated decision. We look forward to helping again in the future and any friends or family that would enjoy the same treatment!

August 25, 2019

Our First Family Car After having our first child, my wife and I were looking for a bigger vehicle. We found this pre-owned Toyota Highlander at David Bruce Toyota. We liv More

by GSF2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Schelke
Aug 26, 2019 -

Toyota of Bourbonnais responded

Congratulations on your first child!! That is such an awesome time in life! Having that Highlander will definitely be a great family vehicle. Jay is a great asset to our team and we're happy to hear that you enjoyed working with him. We understand that you are not around the corner, but we look forward to helping wth future needs!

August 25, 2019

Very helpful and pleasant Our sales person, Janelle Hindmand, was very helpful and pleasant to work with. She followed up on all the details and made our experience pleasant. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Toyota of Bourbonnais responded

Wow! Thanks so much for your kind words! We value our team here at David Bruce and Janelle and Steve are such great people. Your business is greatly appreciated and we look forward to continuing to help with your automotive needs in the future!!

August 20, 2019

Painless car buying experience! I would recommend this dealership to everyone, especially first time car buyers. Matt, my sales consultant, was friendly and answered all my question More

by willow
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Settles
Aug 26, 2019 -

Toyota of Bourbonnais responded

Thanks a bunch for sharing your review online! We understand that purchasing a car is a big decision and we appreciate visiting our store and giving us the opportunity to help! Your first car and first purchase is such a big event and it's great to hear that it was such a positive experience! We are here to help with anything you and your family needs now and in the future!

August 19, 2019

Great customer service Very friendly. No pushy salesmen. I went to see if my interest could be dropped. They did a phenomenal job at helping me do so. As well put in a new More

by Me123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski, Matt Settles
Aug 26, 2019 -

Toyota of Bourbonnais responded

Thanks for your business and for sharing your experience!! We're happy to help lower your interest AND help with a New Toyota! Congrats on doing such a great job these last couple years and that hard work got you a brand new ride!! Enjoy!!

August 17, 2019

Super Service Dave S. and Janelle are a super responsive team. Janelle listens and works quickly to respond to customer needs. You can count on Janelle to respond q More

by Childsteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Sosnowski
Aug 17, 2019 -

Toyota of Bourbonnais responded

Thanks so much for your kind words and great review! We strive to exceed our customers' expectations and provide top notch service! Knowledge and transparency are key components to a great experience! We look forward to helping you and any friends and family in the future!!

August 12, 2019

Absolutely amazing! I went in to the dealership to see about getting a different car, I was upside down and my car wasn't getting great gas mileage. Jay was able to get m More

by Ctoy99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Schelke
Aug 12, 2019 -

Toyota of Bourbonnais responded

Thanks a bunch for your business and for sharing your experience!! We were happy to help get you into a brand new car with all of the latest technology and safety! We appreciate giving us the opportunity to show you how we can help and then letting others know about the easy, enjoyable process!!

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