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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,756 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,756 reviews

August 11, 2018

New Car Drove 150 miles because David Bruce had a car I was interested in. Fell in love with the car and then Jason and Janelle were fantastic to work with . More

by TKPK85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Connor
August 07, 2018

Great experience overall Rob was a good guy to work with definitely will try his best to get u in the vehicle you want and will be straight forward with you. Will defi More

by Gdog23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bender, Dave Sosnowski, Rob Reus
August 05, 2018

Great experience! Our salesperson was Rob Reus. He listened to our needs and treated us with respect, courtesy, and fairness. We purchased the vehicle in under an hou More

by The Brown's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski, Rob Reus
August 03, 2018

Check your tires! I brought in my 2016 Avalon for a 20, 000 mile warranty check-up which includes an oil change, tire rotation, etc etc. The day before I had detailed t More

by Tireless
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve LaGesse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2018 -

Toyota of Bourbonnais responded

We appreciate sharing your experience and letting us know when something is not done a hundred percent to your satisfaction. If we never hear about it and we could never check our procedures. Looking into this we had noticed that same scuff mark on multiple tires. However when your concern was brought to the attention of a manager who also looked at the scuffs we proceeded to do the rotation again which may have left the tires in their original position. We will be sure to keep a closer look. Furthermore unfortunately the Toyota Care maintenance does not include cabin air filters. It does include the fluids the oil filter tire rotations and synthetic oil. We would like to see that program include cabin air filters sometime in the future as well. We do appreciate your business and would look forward to continued opportunity to exceed your expectations

July 31, 2018

Good Customer Service My experience at David Bruce was excellent.Dave in finance helped us wade through the paperwork and signatures. Janelle,Dave and Tony Extremely clear More

by Jay Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sosnowski, Tony Malzone
July 30, 2018

Sales Trainer Wow, what an incredible experience...Want a team that know 's the difference between effective follow up and harassment? Call David Bruce of Bourbonna More

by Former Sales Trainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stienke
July 30, 2018

Very good My experience at David Bruce was excellent. I am the type to be suspicious of sales people of any kind, but Rob was very friendly, helpful, and honest More

by CBandz23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reus, Todd Zummallen
July 27, 2018

Drove 4 hours for a great deal and found a great dealership I was seeking a specific car at a price point that in my area was too high. I was able to get into contact with a salesman over the phone and get pape More

by G37 Wildcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski, Keith Wright, Rob Reus
July 23, 2018

Purchase of a 2018 Camray. Shortly after moving to the area from the south side of Chicago two years ago I located the local Toyota Dealership. When the time arrived to make a More

by Happy in Manteno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski, Rob Reus
July 19, 2018

Car buying a pleasant experience! Always dreaded car buying, but not here. David Bruce Cadillac and Rob Reus made it a pleasant experience. Rob was very helpful with our needs and gave More

by sandybeach1201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Reus
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